4/10 – Mangelhaft
Callum
1. Sep. 2025
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers und Kommunikation
Ok - good location, everything else poor
The apartment was very clean and in a fantastic location – only a 3-minute walk from the White House. Having an in-unit washing machine was also a rare and useful perk.
However, there are several important things to be aware of. This is not a hotel, but a residential building. There is no reception or on-site customer service, so if you encounter issues, you’re on your own. On check-in, you are simply handed a key, and that’s it.
The biggest frustration was parking. The advert and email I received before arrival stated to “pull a ticket at the garage and pay the overnight rate ($28).” In reality, the garage is run by an attendant, it closes at 11pm, and you’re expected to check in with them first (which I was never told). I arrived at 10:55pm and was met with a very unhelpful and rude attendant who was upset I hadn’t checked in earlier. The whole process was unclear and stressful, and I ended up being charged $30 per night instead of the $28 advertised.
Finally, while the apartment was spotless, the beds were extremely uncomfortable, which made it hard to get a good night’s sleep.
Overall, while the location and cleanliness were excellent, the lack of transparency, poor parking experience, uncomfortable beds, and absence of customer service let this stay down.
Callum
Aufenthalt von 2 Nächten im August 2025
