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About damage deposits
At the time of booking, hosts may request one of the following:
- A card on file
- An upfront refundable damage deposit
- That you purchase property damage protection to cover potential damage and/or incidentals at the property
Property requirement | Description |
Properties requiring a card on file | If the property requires a card on file, you’re only charged if the host files a claim. Your credit card information isn’t shared with them and there’s no pre-authorization hold. The host has 14 days after checkout to assess the property and submit a claim. |
Properties requiring a refundable damage deposit | If the property requires a refundable damage deposit, this deposit is paid upfront at the time of booking and is refunded after 14 days if no claim is filed. Your financial institution may take up to seven business days to release the money into your account. |
Properties offering Property Damage Protection | Property Damage Protection is an optional insurance product that’s intended to protect you up to the coverage amount, should damage occur to the rental property during your stay. Some hosts may allow you to purchase this option in lieu of paying a refundable damage deposit upfront. Please be sure to review the coverage details before selecting this option. |