8/10 Good
Jennifer N.
11 July 2024
Liked: Check-in, location, listing accuracy
3.5 Stars for this experience :(
The flat is as pictured-- lovely furnishings and the kitchen was well appointed.
Martin was very communicative until a plumbing problem arose and then it was radio silence from him for 3 days. We ended up fixing the toilet ourselves and using another bathroom's sink because our en suite one did not drain *at all*. The rest of the bathrooms were only superficially clean as the back of the sink had been collecting dust for quite some time.
The very worst part was that our bed sheets had not been changed. We know this because of the fresh body-shaped wrinkles and the HAIR in between the sheets at the foot of the bed. The duvet cover had clearly not been washed before our arrival as there was a crusty stain of some sort on the head edge of it. We spent our first night at 11pm stripping the bed and searching the closets for clean sheets, as several that we pulled out did not smell like they had been washed either.
We are disappointed in our experience as it was the first family vacation we had taken since the pandemic.
Jennifer N.
Stayed 4 nights in Jul 2024