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6/10 Okay
alan r.
24 June 2024
Beautiful but noise from construction
My husband and I have just returned from a 4 night break at Jasmine cottage with Stays York.
The cottage is beautiful, clean and comfortable. However about the end of April we contacted Stays York as we were concerned regarding a review that said the main Hotel was under construction and it was noisy. When we booked the cottage back in February we were not made aware that work was to be undertaken. A female member of staff at Stays York reassured us that the cottage was some distance from the Hotel and construction and we would not be disturbed by noise.
This was a blanten lie. We could hear noise from a pneumatic concrete breaker as the construction site was a few meters from the cottages.
When walking the dog we had to walk through the construction site to get in and out .
The gardens of the estate are beautiful and the surrounding area is too and we are sure that once the work on the hotel is complete it will be beautiful and to a high standard.
We would return but not until all work is completed as this spoilt it for us when we hoped to have a peaceful break.