4/10 Poor
Rebecca C.
7 Sept 2022
Liked: Check-in
Disliked: Cleanliness, communication, location, listing accuracy
Poorly maintained property lacking in basic items
The house was very let down with an overgrown garden of brambles and weeds. It didn't help that next doors garden was a tip (most of the weeds were growing through) but the garden had clearly been left so we couldn't use it as a family. The house was very shabby and needed doing up. The upstairs spare bedroom had a makeshift wardrobe which had no door, it looked thrown together. The room was half painted. The main bedroom was missing draw knobs so unusable. There weren't enough hangers. We found a dirty sock under the main bed and a blood stain on one of the quilts. The kitchen was grubby and the stools unsteady (on their last legs like most of the property) so were barely usable - my children kept tipping out of them. There was only plastic wine glasses and a mish-mash of crockery. There was no drying rack for towels or clothes, there was a tumble dryer but not everything goes in there. There was no welcome pack so we had no idea about wifi, things to do in the area, bins. I had to call the management company who came out to collect the black refuge sack - I didn't want to leave it outside as it was susceptible to seagulls. The house is on a busy road so a gate at the wall would be useful to prevent dogs/children running out. I have left a message about these issues with the property management company and it's been over 2 weeks waiting for a reply from the owner so I am having to chase. Shame this is a negative review however for the huge price we paid, I would have expected a lot more.
Rebecca C.
Stayed 7 nights in Aug 2022
