4/10 Poor
Riley F.
23 Aug 2021
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
**DON'T SKIP THIS REVIEW** Difficult Owners, dirty and broken TVs
This was my 3rd stay at the Majestic. We love everything about the condo building (location, pool, beach access, etc) but I will never rent from Funquest Vacation Rentals again. First, Funquest withdrew $1,200 from my account without my knowledge AFTER paying in full. I had to wait almost 3 weeks to get my money back after a process of talking to VRBO, Funquest, VRBO and Funquest again. Funquest refused to pay for any overdrafting fees that occurred. Second, the condo was filthy upon our arrival. Anyone who has been to Florida knows that sand gets everywhere, but there was sand everywhere like the place wasn't cleaned. This place needs a deep cleaning. Third, 2 of the 4 TV's worked. This normally would not be an issue, but kids like to relax with tv at night to fall asleep. One TV wouldn't power up and the other just didn't work. When Funquest was made aware of the situation, instead of offering to come check it out, they asked questions. This condo is not cheap. If there is an issue, it should be addressed by the owner instead of making the renter troubleshoot the situation. Funquest's name is by no mistake. This process was a quest for fun and it wasn't an easy one. If you're wondering about getting this condo, I would shop for another one in the Majestic by a different owner. There are plenty to choose from.
Riley F.
Stayed 5 nights in Aug 2021