2/10 Terrible
Lindy Z.
1 Apr 2024
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Stairs Need Handrail
Overall, this condo was, for the most part, as advertised. It was clean, had a gorgeous view, and was pretty updated. We actually had a very unfortunate mishap in that my 14 year old daughter fell down the stairs in the condo. It was on a section of stairs that did not have a handrail. She has to be transported by ambulance to the nearest hospital for a back injury that was sustained in her fall. Thankfully she is ok but she is still healing a week later and it completely ruined our vacation because she could hardly do anything as she had trouble even walking. Had there been a handrail in this section of the stairway, I would be willing to bet that this accident would not have happened. The other complaint that I have is that we did not have access to the pools in the resort that were heated (including the hot tub which would have been great for my daughter's healing process). It was advertised that we had access to resort amenities and that included the pool. It was a little confusing as to which pool(s) and once we arrived we found out that unfortunately, the only pool we had access to was cold and quite dirty actually.
Lindy Z.
Stayed 6 nights in Mar 2024
