The property was nice but had several issues that should have been addressed before it was rented to us or anyone else. The refrigerator was not working, at all, when we arrived. We had already purchased and picked up all of our food for the whole trip, so that was a VERY big issue. Getting someone to our condo to take care of the issue was an even bigger problem. Finally, by the end of the second day, they brought in two smaller refrigerators, that were literally jam packed with all of our food, very hard to open because the doors were against the bar/island, and they were in our way the rest of our trip. The owner purchased a new refrigerator instead of having the old one repaired. When they came to take the old one away, it was a nightmare! The man who was there to remove the old one and bring in the new one was very rude. He took a very long time, because the frig was too large to fit through the entrance door, and he left the entrance door open, so he wouldn't have to move the frig, and in doing so, made the ac unit shut off, due to the entrance door being ajar. Then when he FINALLY got the new frig to the opening where it goes, it was too large. Instead of having to go through all of this again, we told management to just leave it until we left. It was in our way as well, the rest of our trip.
The sofa smelled like human feces, so no one could sit on it.
You're on your own if you arrive after 5:00 pm., because there's absolutely no one there to assist you. You have to call and pray you get someone. When we arrived, the elevators were very backed up and one of them got stuck between floors and the fire department had to come. They were very slow and backed up much of the time.
The drains around the pools were stopped up completely, which was a fall hazard and unsanitary.
The bed in the small bedroom was lumpy and very uncomfortable, and the bathtub in the small bathroom looked dirty and grimy. Also, the toilet stopped up frequently in this bathroom. There was a toilet plunger sitting by the toilet, which is a tell tell sign that the toilet has issues. The plunger just sat on the floor without any holder, which is gross and unsanitary.
The condo is nice and has beautiful views of the ocean front. There is a picture window in the living room, which is a bonus, especially when you have small children and don't feel comfortable with them being outside on the 20th floor.
The kitchen was very well equipped.