4/10 Poor
Christopher R.
8 Aug 2019
Liked: Location
Disliked: Cleanliness, check-in, communication
Not 5 Star and Not Recommended
This place is well located for eating, drinking and sightseeing. The place itself is what it is; it’s old and it’s in Italy! The kitchen is hopeless so it’s lucky there are places nearby to eat. Cleanliness is an issue. Don’t walk around the place in bare feet unless you like the underside of your feet turning black. Also, if dust is your thing, there’s lots in the upholstery as well as plenty under any low to the floor piece of furniture. We would go out for the day and be fine only to return later in the day and instantly have a sneezing session and a blocked nose until we left again. The AC works OK but life would be simpler if MM the owner (aka Scrooge) would provide a remote for both the upstairs and downstairs units rather than trusting you with only one. Don’t bother with the TV. It’s painfully small and mostly shows snow. The Wi-Fi works, but it’s slow and takes frequent rest breaks. Check-in is painful as MM collects the cleaning fee and the city tax and then shows you around and takes you through his ‘suggestions and recommendations’, which are thoughtfully provided as a printed document and which would rival the rules in place when Italy was run by Mussolini! Should you be staying more than 7 nights, as we were, make sure you make arrangements at check-in with MM about the linen and towels change to which you are entitled. Otherwise, as happened with us, it won’t happen. MM understands every one of the provisions in the letting agreement that puts money in his pocket but none of those that provide something to you. During the check-in process you need to pay full attention to the butane and electricity meter readings that MM takes (or has taken). You will need these at check-out so you can do your own sums against the check-out meter readings, unless of course you enjoy being ripped off. At check-out, if MM produces a small solar powered calculator from the Venetian cupboard, you need to pay very close attention to his calculations. This calculator is as old as MM and simply doesn’t work properly. He had us down for 100 kWh more than the 79 kWh we had used. At 55-euro cents a kWh (which where we come from, we call gouging) it would have been bye-bye to 55 euros. And let me tell you, it took 20 minutes of stressful arguing with MM before he finally got the calculation correct. Then followed another argument about the 20 euros change he needed to give me from the cash payment I had just made to him. Scrooge himself would have been proud.
Christopher R.
Stayed 8 nights in Jul 2019
