6/10 Okay
Catherine M.
24 Apr 2024
Liked: Check-in, location
Not bad but not great either!
This property felt a little tired and for the price we expected a bit more. Having rented our own property in Orlando for many years, we expected as little more for the price paid. The agent was polite but very unhelpful when we called.
Pros
• Great area and sun throughout the day
• Spacious rooms
• Great games room and cinema area
• Trash removed daily
• Excellent laundry facilities
• Kitchen well stocked apart from wine glasses
• We felt safe due to security at the front gate
• Plenty of supermarkets/restaurants/coffee shops within 10 minutes drive.
• Well located for the parks
• Safe area
Cons
• Property could have been cleaner (stains on sofa/ refrigerator front/bathroom wall
• Bedside tables very worn on top
• Most shutter blinds need to be fixed/replaced
• Pool area was dirty and not been hosed down for a long time. Dirt built up along all edges of the lanai
• Torn pool net, so hard to clean pool
• Two wine glasses on arrival. Agents said he was aware but we'd have to buy our own as the owners were not going to replace until we left!
• No BBQ hire, even though one arrived for the next guests the day before we left!
• Broken lanai door lock had to be tied up to stop it banging in the wind
• Communal resort facilities quite tired
This wasn't a bad property but a bit of extra care and attention is needed throughout, especially for the price we paid.
Catherine M.
Stayed 14 nights in Mar 2024