6/10 Okay
Debra D.
20 Oct 2023
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Zero Sleep
1. I sacrificed renting a property with a view so I could have a rental with a washer/dryer in the unit. This is clearly photographed in the listing but they don’t offer any laundry detergent so useless. I wasn't interested in shopping for detergent on my short vacation. Felt like a bait and switch as there was an odd sign on the door saying Laundry on 2nd floor. What? I asked Brett if there was laundry soap hidden somewhere and he never responded. 2. Much worse was the horrible banging noise all through the night. We all were trying to figure out what this noise could be that woke us all several times each hour. Guessing it may be heaving of the duct work from heating and cooling. We almost left after night one but didn't want to pay more money. We put our noise machine as loud as it would go but it didn't dull this aweful noise at all. I'm guessing previous guests weren't using the furnace? 3. Not premier in my opinion. Zero response when I inquired about the unusable washer and dryer in listing. Owner has a note about gifts in the unit that I never came across. Brett offered a lovely very lengthy email on how he would so generously take all the time needed to drive my personal sentimental items (accidentally left behind) to a women's shelter for free or venmo $75 + shipping. I wish I could share the ridiculous email. I felt extorted. Most renters charge $30 total. More than 2 wks. to get your $250 deposit. Only gives money back 2xmonthly. Will I get it?
Debra D.
Stayed 2 nights in Oct 2023