2/10 Terrible
Tanya B.
20 Feb 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Do not stay here
To summarize: I had high hopes for this cute beachside motel. DO NOT stay here.
We expected basic accommodations, we knew it wasn't fancy and we just needed a place to shower, sleep and have a cup of coffee before heading out. However:
THE SHOWER DIDN'T WORK. When we told the hotel and they did nothing about it. I wrote VRBO host multiple times and to this day, have no response. Its a shower. We were there for FIVE DAYS with no shower.
The coffee pot was cracked and leaked coffee over the counter. We asked for a new pot, nothing. We asked for something to clean the mess and were told "they don't give out paper towels". What??
More reasons to avoid this place:
- bed was broken
- faucet was broken
- light fixture and lamps were broken
- saw a roach in the kitchen
- mattress and pillows smelled musty and mildew-y
The 3rd party we booked through (Roompicks, on VRBO) said they would hold luggage. So we booked a flight that landed at 930 am. We ended up lugging it to the beach cuz they would NOT hold it
Overall, this place is a hard pass and wont every stay here again or with any South Beach Hotel Group hotel again. This doesn't even qualify as hospitality.
Couldn't wait to get out of here, never going back.
Tanya B.
Stayed 5 nights in Feb 2024