This review comes from a trusted partner site and has not been verified.
8/10 Good
Julie G.
2 July 2024
We have loved Sea Lavender for Many Vacations, but...
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Hello-We love Sea Lavender and have booked I think 4 times now and have rented with ESPM now 5 times. We debated if we should call about all of this, but we are starting to see signs of neglect at Sea Lavender and hate that because we love the home. We truly love the home’s feel. Decor and location, renting with ESPM and recommend ESPM to friends. This was our first experience where things were just not fantastic. When we arrived the refrigerator was not working nor was the freezer-we did not discover this however until we bought a weeks worth of groceries. The on call maintenance person was very helpful. We were able to fix it but had to reload all of our groceries in coolers and move things to garage freezer over night to ensure it worked-we didn’t find out until the morning that it worked. We waited for a few hours the next morning for the maintenance person and they never showed. Since the fix worked we didn't want to take more time, but were surprised they never came to the house or followed up. Some other things that were not working properly are in the primary bedroom shower. The shower did not drain -we were always in standing water while bathing, the sinks are not working with water spraying from the faucets in that bathroom. Also in the kitchen the right front burner on the stove is also not working with only half of it lighting. There were other things as well but minor. We were able to manage all of it but we absolutely love this house and it made us sad to see the issues. The only other thing to note is that when we arrived it also didn’t seem as if it was cleaned thoroughly. We found a contact lens on the floor in the primary bathroom, one bedroom was very dusty not seeming to be touched, the cleaning staff left a bag of towels in the family room upstairs and the kitchen counters felt sandy. We don’t like to complain but felt all of these things were worth sharing because we want to come back and hope