4/10 Poor
Janet R.
5 Aug 2021
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Fellow Travelers Beware: Do Not Rent This Spot
While this is a beautiful setting amid olive groves and the pool is in a majestic setting, I unfortunately cannot recommend this spot to fellow travelers and I hope that others will not go through all the headaches and annoyances, big and small, that we experienced. Before renting, I emailed Fabiola to ask about the a/c and the interne; she said they were both worked well. Upon our arrival, while she was very detailed about the garbage (which we appreciated) she never checked or explained about the air conditioning. Of course, when we went to turn on a unit in a bedroom it was not functioning. Turns out, the whole system was down . While the service people they sent were able to fix it, they triggered the alarm to the home, which went off for about 20 mins. They obviously had not checked the system. While the house was very clean, it appeared that the cleaners had been rushed as they left supplies, including sponges and garbage bags. When my adult son and I arrived (prior to another family) we unfortunately noticed that the house was NOT stocked with paper towels, hand soap,. sponges (we found those left absent-mindedly in a plastic bag on the couch), extra toilet paper, laundry detergent, olive oil, salt and pepper... . The only item left for us were 3 wrinkled lemons. My son and I unfortunately had to make a long list of staples and spent 3 hours doing a major market run to get the house stocked up properly. I had just arrived from the US 3 days prior and could imagine having to spend my vacation getting bars of soap for each bathroom and toilet paper. When we began to make dinner that first nights, we saw that the device provided to light the oven in the kitchen had run out of fuel. As we were not going to be able to make breakfast without a flame, Fabiola did drop off another ignitor that night. Again, this nuisance could have been avoided had they properly checked these critical items. We also did not have oven mitts or dish towels, 2 other items she dropped that first night. That first night, we tried to BBQ and as we were eating outside, we noticed a bevy of RATS in the yard near the BBQ. When we texted, F. said that was part of nature. We had trouble with the internet and one of the a/c units in the bedroom stopped working and our friends got no sleep that night. When we asked where the swim towels were, we were told that we could rent a towel for 3 euros per person for the week. This place could be so much better.
Janet R.
Stayed 7 nights in Jul 2021
