I was contacted at noon on the day I was supposed to arrive and was told the vrbo had been double booked. I was offered a refund. I needed to be in Providence for parents weekend and expresses that. The owner told me not to worry, he would find me another please to stay. I called at 4:00 before leaving and was told he had booked me a room at the Econo Lodge. When I expressed that I wasn’t staying at the Econo Lodge and would rather have a refund, he gave me a difficult time about whether or not HE would get his money back front the hotel. We ended up going to Providence a day late and stayed at a Marriott Courtyard for less than what i would have paid for the VRBO. I had to dispute the charge on my credit card as a refund has not yet been issued.