6/10 Okay
Robin T.
19 May 2024
Liked: Cleanliness, check-in, location
Disappointed
We unfortunately all came down with a severe stomach bug within 6 hours of arrival to the house.We had two infants the morning of checkout vomiting and having diarrhea.4 out of the 6 adults were still having the same issue as well.We were trying very hard to get out of the house with the vomiting babies by 10am. We were able to get all our belongings out and to the cars by 10am. The owner was watching us on cameras and called to harshly reprimand me about the check out policy.When I tried to explain that we were out of the house and trying our best to load the cars in the condition we are all in she was completely unsympathetic and cold.I understand the check out time and we all really wanted to be well on our way home. We made sure to be out of the house by 10am and when I told her that she said “10am means off the property”. I explained to her that my husband was strapping down everything in the back of the truck, but she had no sympathy for our situation that week. Once we left we realized that I had left my very expensive set of hair cutting shears so I immediately called the owner two times in a row right after speaking with her to ask if she could please unlock the deadbolt since she had changed the code at 10am and we didn’t have entry to the house. She did not answer. My husband then called her from a different number and she answered right away. We had a rough week and the owner made it so much worse in the end. I would not recommend renting from this lady.
Robin T.
Stayed 7 nights in May 2024