Grand Roatan Caribbean Resort

Beachfront hotel with full-service spa and free airport shuttle

Photo gallery for Grand Roatan Caribbean Resort

Aerial view
Pool
Exterior
Room
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Room service

Explore the area

View map
  • Place, West Bay Beach
  • Place, Tabyana Beach
  • Place, Half Moon Bay Beach
  • Airport, Roatan (RTB-Juan Manuel Galvez Intl.)

Rooms & beds

Bedroom 1

1 King Bed

Spaces

Kitchen
Separate dining area
Number of living rooms
Garden
Price is avg per night

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About the area

Roatan

Located in Roatan, Grand Roatan Caribbean Resort is on a private beach. The area's natural beauty can be seen at West Bay Beach and Half Moon Bay Beach. Penelope's Island Emporium and Roatán Marine Park are also worth visiting.

What's nearby

  • West Bay Mall - 3 min walk - 0.3 km
  • West Bay Beach - 6 min walk - 0.6 km
  • Tabyana Beach - 6 min walk - 0.6 km
  • Gumbalimba Park - 3 min drive - 2.1 km
  • Half Moon Bay Beach - 6 min drive - 5.9 km

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 31 min drive

Restaurants

  • ‪Java Vine Coffee House - ‬4 min walk
  • ‪La Palapa Beach Bar And Grill - ‬7 min walk
  • ‪International Buffet - ‬1 min walk
  • ‪Tequla Jacks - ‬7 min drive
  • ‪Sea Cat - ‬9 min walk

About this property

Grand Roatan Caribbean Resort

Beachfront hotel with full-service spa and free airport shuttle
Catch some rays on Grand Roatan Caribbean Resort's private white sand beach, pamper yourself at the full-service spa or enjoy snorkelling.
Grand Roatan Caribbean Resort offers 48 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with premium digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kao Kamasa Spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Amenities

On private beach
Pool
Spa
Free airport shuttle
Parking included
Free WiFi

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11:00 AM
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Grand Roatan Caribbean Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Roatan Caribbean Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Roatan Caribbean Resort?

Self-parking is free at this property.

What time is check-in at Grand Roatan Caribbean Resort?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Grand Roatan Caribbean Resort?

Checkout is at 11:00 AM.

Does Grand Roatan Caribbean Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Grand Roatan Caribbean Resort located?

Nestled on the beach, this Roatan hotel is within a 10-minute walk of West Bay Mall and West Bay Beach. Tabyana Beach and Penelope's Island Emporium are also within 10 minutes.

Reviews

Grand Roatan Caribbean Resort Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

9.4/10

Communication
Rating 10 - Excellent. 452 out of 615 reviews
Rating 8 - Good. 117 out of 615 reviews
Rating 6 - Okay. 31 out of 615 reviews
Rating 4 - Poor. 7 out of 615 reviews
Rating 2 - Terrible. 8 out of 615 reviews

Reviews

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has the best beach in the area.
Stayed 7 nights in Feb 2023

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and excellent service and staff
Stayed 3 nights in Sep 2022

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Awesome place. Awesome location

10/10 Excellent

Karlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and convenient to restaurants and activities. The staff was extremely friendly and accommodating. This is now my favorite vacation destination.
Stayed 7 nights in Jun 2022

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, rooms are clean and spacious, staff are friendly and go above and beyond. Snorkeling in the property is absolutely a must!
Stayed 1 night in Mar 2023

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Access to the beach, restaurants, souvenirs, water sports etc was important to me as I didn’t rent a car. Resort was beautiful and while there was construction going on, it didn’t affect my visit.
Stayed 5 nights in Jan 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero complaints. Have been back again and again.
Stayed 5 nights in Feb 2023

8/10 Good

Elizabeth

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beautiful grounds. Great swimming. Excellent staff. Just note there is construction currently on going. Brittney and Belkis were helpful and accommodating during the stay. the older gentleman who works on the beach providing chairs and umbrellas is the hardest working and personable staff member at Grand Roatan. Overall great stay!
Stayed 7 nights in Feb 2023

10/10 Excellent

Dwight Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
January 2023- We loved this resort. Breakfast was great and they had a lot of options. Beach and pool were amazing, lots of great restaurants that were within walking distance. They set up excursions for us and offered complimentary transportation to and from the airport. We stayed in the Junior Deluxe suite which was perfect for just the two of us and it was like a little tree house. We will be back!
Stayed 4 nights in Jan 2023

8/10 Good

Brian C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's -Beautiful location, Friendly staff, Best Snorkeling location. The Spa and Gym look brand new and are the nicest I have ever seen. Dive operation onsite is excellent. Very convenient and helpful. Cons - Yes, the new building is under construction and there was some noise near the pool. Didn't bother us at all from the beach or while we were in the room. (Can't wait to go back and see the finished product.)
Stayed 7 nights in Feb 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has a great location and is wonderfully forested. The pool and beach bar are amazing. The staff service was friendly and helpful. However, there is a shockingly large multi-story building under-construction that towers over the entire resort. It's probably the tallest building on the entire island. It has been under-construction for 4 years now and seems like it's still a year or so until opening. It's next to the pool, so the noise is oppressive 6-days a week.
Stayed 7 nights in Feb 2023

10/10 Excellent

Heide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Roatan was right in front of the reef. We snorkeled to it right from our beach at about waist deep. There were fish even at a foot of water. The staff was amazing. Every single person worked hard to make the place great. Whomever is doing the hiring is good. Quality people. We had a cabana type on the hill with a private outdoor shower and a great deck. Although it was a bit of a walk up the hill, we loved the privacy. The staff in the golf carts would also come and get you to take you to the beach, or even the store, at any time. This place was a perfect place to stay for us. We will be back.
Stayed 7 nights in Mar 2023

10/10 Excellent

Patti

Liked: Staff & service, amenities
What is unmistakable is it is located on the absolute best part of the beach. Massages at the brand new spa facility…the best I have EVER had. Snorkeling is Amazing, staff could not possibly be friendlier & efficient. There are a few things missing- no ice machines ($5 for ice $5 for delivery) in room delivery/menu again $5 charge lose a towel card $5 charge. I personally would prefer to just add it to the price of the room instead of nickel and dime. Replenishment of linens, glass ware hit and miss but suite cleaning was very good.
Stayed 10 nights in Jul 2022

4/10 Poor

Julie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff, restaurant and condo were superb. The construction noise and dust was inescapable. It was miserable with no opportunity to get a break from the noise. It permeated the condo, at the pool and even at the beach. They worked on Sunday too from sun up to sun down. Had I known about the construction I would not have stayed at the Grand Roatan. There was no test or relaxation. We are so disappointed.
Stayed 5 nights in Jan 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I would have given a higher rating but the cleaning of our room was not consistent as time went on. Cups not washed. Coffee maker not cleaned. We were in a junior suite that was not yet renovated so it was just okay. Breakfasts were very good and the young man making omelettes did his job very well. The other staff are very good. It would be nice to have a happy hour so that the guests would mingle a bit and get to know each other a bit and have some fun. It would be good for the resort and the clients.
Stayed 7 nights in Feb 2023

10/10 Excellent

Liza Avedis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property feels like you are part of nature. The colors and unique build of the building and bungalow style suites blends in with its surroundings. The property is under a huge construction project and when it’s finished it will be spectacular. It is the only hotel on the side of west bay that truly is a five star resort. The reception manager, Vincent is the nicest person and helped us with all our needs. I have a bad back and we stayed at one of the junior suites that was wonderful but it was hard for me to walk so when they had a opening for the beach front he moved us. That room was great because it was a walk away from the restaurant and beach. This property has the best beach on the island. The water is crystal clear and it is a protected coral reef. You will see All sorts of fish, vibrant coral, moray eels, puffer fish, baby barracudas, even turtles just a few hundred meters from the beach. The morning breakfast is free and the service is good. It has room for improvement but I guess when the construction is finished they will have all that fixed. I like the room key. It is a rubber bracelet, much better than an card because it is water proof. The food can be much better but I guess that will come in time. Although the property was under construction it really wasn’t that noticeable. The grounds are well kept. The golf cart system was also a plus. Joshua and a couple of other guys are the nicest. This hotel is great
Stayed 11 nights in Aug 2022

6/10 Okay

Marcos

Disliked: Staff & service, amenities
Servicio mediocre
Stayed 4 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautiful! Everyone was helpful and friendly and the snorkeling from the hotel beach was fantastic. It was our first trip to Roatan and we will hope to go back!
Stayed 7 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite & Beautiful
Stayed 2 nights in Apr 2023

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Hb
Stayed 5 nights in Apr 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel boutique de primera
Stayed 6 nights in Apr 2023

6/10 Okay

Douglas

Liked: Staff & service
Checked in at noon but room was not ready till 4 pm. No tv in main room just tv mount. Wifi extender hanging out from tv in main room. Curtains in master bedroom had stains white spots that appreared. Not what you would expect for $600 a night.
Stayed 1 night in Apr 2023

6/10 Okay

Clarence Owen Goss

Liked: Cleanliness, amenities
The junior suite units were really nice and had comfortable beds, nice seating area, large bathrooms and our favorite, outdoor shower connected to the room. You do have an indoor shower as well but we took full advantage of the outside shower. The pool and beach area was very lovely and I LOVED that there were shady spots for people that need breaks from the sun. The breakfast was great and the servers were all super nice. There were some things we didn't care for here as well. At check in, there was no map to tell you how to get anywhere in the resort. That might not sound like a big deal but rooms are located all over the place and have VERY steep walking conditions to get to your room. No one offered to golf cart us to our room and the incline (40 degrees in sections) was tough especially with luggage. The paths were not sidewalked so you end up dragging your luggage through rocks to get to your room. There were also no signs to take you to the beach/pool area in the front area in fact, there are no signs letting you know that you are at the resort. You enter in a construction zone and then you find the resort through it. Worst situation was beach security. I reserved 2 chairs and umbrella. We went to our chairs that were marked for us but another beach security person kicked us out of our chairs because he promised them to someone else. I am not sure why they were more important than us but that happened. I wasn't happy at all. .
Stayed 4 nights in Mar 2023

10/10 Excellent

Diana Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. The staff was AMAZING. We felt so taken care of! Tyrone and Renee at the restaurant, Laura at the front desk, and Christopher on the beach-exceptional.
Stayed 7 nights in Mar 2023