6/10 Okay
Verified traveller
2 Feb 2014
Liked: Staff & service
Disliked: Room comfort
Pleasant enough but very basic
The hotel is at the top of the hill and short walk from the bus stop, easy to get to and around the island by bus. This was a self catering room to sleep up to 4. In the evening we noticed the bed mattresses were quite hard and thin, not comfortable. There were only 2 pillows in the bedroom one on each bed and none in the cupboard. I asked for more and was told we had 2 pillows each, my husband then asked and was given 2 blankets! the following morning we discovered we only had 1 bowl for cereal. My husband went to ask for another and was told "we only provide the bare minimum" and was given a 2nd bowl, we did have 4 of everything else. He also reported the issue of pillows and 2 more were sent to the room. There was no kettle so we had to make tea using the coffee maker, we asked and got a kettle but when we unplugged the coffee maker, the electric socket fell out the wall! We reported this and someone was sent to repair it, however when we returned to plug the kettle in the socket fell out again, it was clear all the repairer had done was push it back to the wall and not fix it in.
the bath towels were very thin and almost threadbare. It felt like the owners are trying to make as much profit for minimum investment and the place was a bit unloved.