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Mandarin Oriental Manila

Luxury hotel with 7 restaurants and full-service spa

Photo gallery for Mandarin Oriental Manila

Reception
Bathroom
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Outdoor space
  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym

Explore the area

View map
Makati Avenue, Metro Manila, Makati, Manila, 1226
  • Glorietta Mall
    ‪11 min walk‬
  • Greenbelt Shopping Mall
    ‪11 min walk‬
  • Fort Bonifacio
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Rooms & beds

Spaces

Price is avg per night

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About the area

Makati

Located in Makati Central Business District, a neighbourhood in Makati, Mandarin Oriental Manila is in a shopping district and near the airport. SM Mall of Asia and Greenbelt Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Travelling with kids? Make time for Manila Ocean Park, or head to an event or a match at Smart Araneta Coliseum. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with mountain biking.

What's nearby

  • Ayala Center - 8 min walk - 0.7 km
  • Glorietta Mall - 11 min walk - 1.0 km
  • Greenbelt Shopping Mall - 11 min walk - 1.0 km
  • Bonifacio High Street - 3 min drive - 3.5 km
  • Fort Bonifacio - 5 min drive - 3.5 km

Getting around

  • Manila Vito Cruz Station - 4 min drive
  • Buendia Station - 18 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 27 min drive

Restaurants

  • ‪Mang Inasal - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Fruitas - ‬3 min walk
  • ‪Tender Juicy Hotdogs - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Mandarin Oriental Manila

Luxury hotel with 7 restaurants and full-service spa
7 restaurants, a full-service spa and an outdoor pool are available at this hotel. A shopping centre shuttle is free. Additionally, a nightclub, 2 bars/lounges and a health club are on-site.
Mandarin Oriental Manila offers 448 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Makati hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Amenities

Pool
Restaurant
Air conditioning
Laundry
Spa
Gym

House Rules

Check in after 2 PM
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Breakfast fee: from approximately PHP 1310.00 per person
  • Fee for in-room wireless Internet: PHP 250.00 per hour (rates may vary)
  • Fee for in-room wired Internet: PHP 250.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: PHP 250.00 per hour (rates may vary)
  • Fee for wired Internet in public areas: PHP 250.00 per hour (rates may vary)
  • Airport shuttle fee: PHP 2700.00
  • Self-parking fee: PHP 1680.00 per day
  • Rollaway bed fee: PHP 1500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Mandarin Oriental Manila have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mandarin Oriental Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental Manila?

Self-parking is available for PHP 1680.00 per day.

What time is check-in at Mandarin Oriental Manila?

Check-in begins at 2 PM.

What time is check-out at Mandarin Oriental Manila?

Checkout is at noon.

Does Mandarin Oriental Manila provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 2700.00 one way applies.

Where is Mandarin Oriental Manila located?

This family-friendly Makati hotel is located near the airport, within a 15-minute walk of Ayala Triangle Gardens and Greenbelt Shopping Mall. Fort Bonifacio is 2.1 mi (3.4 km) away. Buendia Station is 18 minutes by foot and Ayala Station is 22 minutes.

Mandarin Oriental Manila Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 101 out of 295 reviews
Rating 8 - Good. 105 out of 295 reviews
Rating 6 - Okay. 48 out of 295 reviews
Rating 4 - Poor. 30 out of 295 reviews
Rating 2 - Terrible. 11 out of 295 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ひみつ, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

もったいない。

飛行機の乗り換えでマニラに1泊しました。設備も良く、ホテルの方の対応も暖かく、非常に満足しました。今月？で閉館だそうで、非常に残念です。

4/10 Poor

masaken, japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

予約した日が間違われた....

８／２０に予約していてチェックインしたら８／２５チェックイン予定だと言われフロントとで文句言われ、部屋を用意して貰ったがルームサービスを頼んだらフロントから電話が来てルームサービスを頼む場合はその場でキャッシュで支払えと言われた。 再度フロントに行って事前にカードでチャージ料金を支払ってその後はＯＫになったがチェックインした時に言って欲しかった。 次に泊まることはないかな.......

10/10 Excellent

Yasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

samad, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.stay again next time in makati.but break fast expensive.shuttle to greenbelt etc very good.

10/10 Excellent

정명호 (Chung, Myungho), 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 직원

위치가 일단 안전하고, 호텔이 번잡하지 않아 좋습니다. 직원들 친절도는 아주 훌륭합니다. 다음 출장 때도 이용 예정.

4/10 Poor

カズ, 灯

Disliked: Staff & service, property conditions & facilities, room comfort

名前負け

あと1っ月で閉館することが、滞在中に知り、部屋のアメニティ、電球の壊れで、電話してもなかなか来ず、再三電話し、やっと来ると、9月に閉館で、従業員もやめて、我々も首になるという、不満を、言い、サービスも最低でした。名前負けでがっかりでした。

10/10 Excellent

Tony, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club room is awesome and is worth the price

The club room seems exensive at first glance but when you consider it is a larger room, you get free cocktails in the evening and breakfast is included the price ends up being very reasonable.

8/10 Good

최형욱, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

엄청난 친절함

너무 직원들이 친절하네요

8/10 Good

YOSHIKI, 浜松市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

少し古いですが

マカティではアラヤセンターとブルゴス通りの中間に位置し、便利な立地にある。しかし、建物の老朽化が進んでおり、本年いっぱいを持って閉鎖されるのは仕方がないところ。もう少しアラヤセンターに近ければ生き残れたかも。道路が渋滞するため、グリーンベルトやグロリエッタからの帰りのタクシーは意外に時間がかかる。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても好きなホテルでしたが クローズしてしまうのがとても残念です 何度も利用してますが変わらずサービス対応の良さにリピートしてました

10/10 Excellent

Pasi, Sverige

Liked: Cleanliness, staff & service, room comfort

Passa på att njuta av servicen innan stängningen

Kanonhotell som tyvärr faller för åldersstrecket i år. Ypperligt kompetent personal på detta ställe. Nära till 'allt' i Makati och Bonifacio.

8/10 Good

Andy V, UK

Liked: Cleanliness, staff & service, room comfort

Great Standard

The Mandarin may be a little tired, but the service you receive from the staff is second to none

8/10 Good

mekonokon

Liked: Cleanliness, staff & service
Disliked: Room comfort

9月に閉館だそうです。

閉館の情報は事前に得ていたので、マニラを代表するマンダリンに一度は泊まっておこうと思って今回予約しました。立地はマカティの中心ですが、歩いて行ける範囲は不便を感じるかもしれません。部屋は快適でしたが、ロケーションはイマイチでした。中の設備は、最終日にトイレが詰まりました。閉館の後はAYALAにてコンドミが２棟建つそうです。

10/10 Excellent

rich, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable hotel in business district.

everything about hotel was excellent, except the bathroom; couldn't turn on the taps! night time staff were superbly discreet.

4/10 Poor

James

Disliked: Cleanliness, staff & service

Some racist staff members

Arrived in the afternoon and was quickly greeted by staff members manning the doors. 3 reception desks were available each assisting a guest. I was the first in line next to be assisted. I have been waiting for 20 minutes and still the reception clerks were not done with their guests. More guests lined up behind me, Filipinos and Chinese, about 4 groups. Then, a couple Westerners (Anglo folks) arrived at around 25 minutes after I have stood in line. A male staff member standing at one of the reception desks quickly showed them to one of the reception desks that just became available. SO, the Anglo customers were assisted right away. I did not complain because after less than 1 minute I was already called by the next reception desk. The female clerk was friendly, though she had hints of racism. I asked if the hotel offers mileage points for airlines. She answered, "Yes, but your rate must be at least 6,000 pesos a night." That's it. She never bothered to check that I paid over 8,000 pesos a night for my room, which would have qualified me for the mileage. She quickly wrapped up checking me in, told me that wifi is not included and I have to pay to use it, though never bothered to offer wifi. I asked what restaurants they have. She said there's a Chinese restaurant Tin Hau on the second floor, and Tivoli which is "a fancy restaurant and expensive." I was not done asking her questions when she called the person next in line behind me. Housekeeping did not vacuum.

6/10 Okay

MW, 東京

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

繁華街に近いホテル

スタッフのホスピタリティは良いがホテルの施設が老朽化している。 蛇口の水が止まらない、クーラーの音が大きい、など。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Andrew, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel is really old. It definitely does not st

The hotel is really old. I certainly won't come back here.

8/10 Good

bsshung, Hong Kong

Liked: Cleanliness, staff & service, room comfort

Desparately Needs Renovation

Water continues to drain out from the glass partition and the silicone edge. The hallway is old and moldy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fantastic service in old surroundings!

The hotel could do with a facelift. The service is 5-star and so was the hotel when it was build (in the 70s). Anyway, fantastic people.

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, room comfort

Bra hotell mitt i Makati

Mandarin Oriental ligger bra placerat i Makati. Rekommenderar hotellet för dig som är på affärsresa och vill ha nära till finans, bank och telekomföretag.

4/10 Poor

Susana, Puerto Rico

Disliked: Cleanliness, property conditions & facilities

Hotel near shopping area

My stay was not as pleasant as the past stays here. The carpet in yhe hallways are old and stained. It took two phone calls and over half an hour for my luggage to be delivered making me late for an appointment. The bathroom was not thoroughly vacuumed and had pubic hair in the corner of the tub.

6/10 Okay

RTB, Shanghai

Disliked: Property conditions & facilities

Mandarin Oriental - In need of a makeover

Good location in Makati business district, but this hotel is in dire need of a makeover, not just a facelift. It's exactly the same as when I stayed there 10 years ago, and it needed a makeover then. It could be such a better hotel ,especially with the Peninsula just down the street. This is below the average we expect from the Mandarin Oriental chain.