This review was submitted before 2018 and has not been verified.
6/10 Okay
Karen, Perth, Australia
17 Oct 2017
UK 2017 Trip Epping Forrest
Windows were wide open when we entered the room, found out why as the room was stinking hot all the time, pipes around 2 sides of the room emitting so much heat. We turned off the radiator initially entering the room thinking it was this making the room so hot, but no it wasn't. Left the windows open when went to dinner, thinking would cool down, but didn't really - we were so tired after so much travelling just wanted to sleep so didn't bother going to reception to complain.
Restaurant was empty, seemed no one else eating, table had been sat at though at some point as some pieces of cutlery missing on our & another tables & napkins. Table didn't appear to have been wiped.
Meal was so long in serving, which seemed odd as there was only us in the restaurant, when it was served appeared the chef served himself and took to the bar area walking right past us.
Reception staff we ok, but at one point when there was a chap there took him sometime to acknowledge me, before dealing with my issue.
Bathroom so small, lots of cracked/chipped tops, bench area. Looked like at some point a new basin had been installed, crap seal work around basin to bench, same with safety handle on side of bath not professional at all & you couldn't even get 1 finger between the handle and bath, don't think even a child's fingers could fit - it was useless.
As I said he bathroom was too small as was the shower area, no room to turn around and the bath so high to step into the shower.
Karen
Stayed 1 night in Oct 2017