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Hotel Jacarandas

Family-friendly hotel with 2 outdoor pools and full-service spa

Photo gallery for Hotel Jacarandas

Sport court
Tennis court
Meeting facility
Indoor/outdoor pool
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Air conditioning
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450
  • Forum Cuernavaca
    ‪3 min drive‬
  • Galerias Cuernavaca Mall
    ‪4 min drive‬
  • Cuernavaca Cathedral
    ‪4 min drive‬

Rooms & beds

Spaces

Balcony
Number of living rooms
Garden

View all photos for Suite Tokiwa

Room

Suite Tokiwa

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terraza A

Room

Terraza A

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Terraza B

Room

Terraza B

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Cuernavaca

Cuernavaca is home to Hotel Jacarandas. Juan Soriano Museum and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine are cultural highlights, and travellers looking to shop may want to visit Galerias Cuernavaca Mall and Artisanal Market. Consider Vista Luna for a night out or Borda Gardens if you're travelling with kids.

What's nearby

  • Teopanzolco Archaeological Zone - 19 min walk - 1.6 km
  • Forum Cuernavaca - 3 min drive - 2.3 km
  • Galerias Cuernavaca Mall - 4 min drive - 3.8 km
  • Cuernavaca Cathedral - 4 min drive - 3.0 km
  • Borda Gardens - 4 min drive - 3.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬6 min walk
  • ‪Taqueria Erendira - ‬8 min walk
  • ‪KFC - ‬12 min walk
  • ‪El Samborsito - ‬11 min walk
  • ‪Carl's Jr. - ‬11 min walk

About this property

Hotel Jacarandas

Family-friendly hotel with 2 outdoor pools and full-service spa
2 outdoor pools, a full-service spa and a conference centre are available at this hotel. Valet parking is free. Other amenities include a complimentary children's club, an outdoor tennis court and spa services.
Hotel Jacarandas offers 86 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision. Guests aged under 11 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kauri Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.

Languages

English, Spanish

Amenities

Pool
Spa
Parking included
Free WiFi
Air conditioning
Business services

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

No pets allowed
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Smoking

Smoking allowed: in designated areas

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Guests under 11 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Frequently asked questions

Does Hotel Jacarandas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Jacarandas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jacarandas?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Jacarandas?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Jacarandas?

Checkout is at noon.

Where is Hotel Jacarandas located?

This family-friendly Cuernavaca hotel is within 1 mi (2 km) of Chapultepec Ecological Park, Juan Soriano Museum and Teopanzolco Archaeological Zone. Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Borda Gardens are also within 2 miles (3 km).

Hotel Jacarandas Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 93 out of 183 reviews
Rating 8 - Good. 67 out of 183 reviews
Rating 6 - Okay. 10 out of 183 reviews
Rating 4 - Poor. 8 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarahi

Liked: Staff & service, amenities, property conditions & facilities
excellent quiet clean and safe place ideal for my family
Stayed 2 nights in Jul 2022

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jul 2022

6/10 Okay

Jesus

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy agradable, gracias por la atención.

10/10 Excellent

ENRIQUE

Stayed 2 nights in Dec 2022

10/10 Excellent

TANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, excelente servicio.
Stayed 2 nights in Dec 2022

8/10 Good

Susana

Liked: Cleanliness, staff & service
Instalaciones un poco viejas. Deben remodelar o actualizarse

8/10 Good

ALCYNOE

Liked: Cleanliness, staff & service, property conditions & facilities
Le falta un poco de mantenimiento nada más. Todo lo demás súper bien. La atención buenísima.
Stayed 1 night in Nov 2022

4/10 Poor

Octavio Bonilla

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Era un grandioso lugar con restaurante y ahora para tomar los alimentos hay que salir , no tienen ni un café , rente una suite , y estaba en pésimas condiciones ,,, Y muy cara No vuelvo a regresar
Stayed 1 night in Sep 2022

8/10 Good

Joshua

Stayed 2 nights in Jul 2022

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para descanso de fin de semana para familias grandes
Stayed 2 nights in Jul 2022

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location for what I needed, and overall the property has everything you need
Stayed 3 nights in Jul 2022

8/10 Good

Jorge

Stayed 2 nights in Jul 2022

10/10 Excellent

Sarahi

Stayed 1 night in Jul 2022

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

ALFONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SIN DUDA UNO DE MIS LUGARES FAVORITOS. LAMENTO QUE LA PANDEMIA Y HECHOS NATURALES LO HAYAN AFECTADO UN POCO, PERO SIGUE SIENDO GENIAL. LA ATENCIÓN DE LA GENTE QUE AHÍ TRABAJA, ES INMEJORABLE. LO RECOMIENDO AMPLIAMENTE PARA DESCANSAR Y DESCONECTARSE DE TODO.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Que el pasto estaba seco
Stayed 1 night in May 2022

10/10 Excellent

Yuly Yunuen

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Conocí este hotel hace varios años y estaba muy bonito. ahora está demasiado descuidado y no ha tenido mantenimiento. La poza era un gran atractivo y ya no funciona, muchas áreas verdes están descuidadas y el pasto está seco. Las canchas de tenis totalmente sin mantenimiento con la red cayéndose a pedazos y el piso muy maltratado. Las toallas no olían a limpio. Solo mantienen cuidada una parte del hotel que es el área de alberca y algunos jardines. Ya no tienen restaurante.
Stayed 1 night in May 2022

10/10 Excellent

Perla Yazmin

Stayed 1 night in May 2022

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Rafael Dulijh

Stayed 1 night in Apr 2022

10/10 Excellent

MONICA SARAHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Pedro Jorge

Stayed 3 nights in Apr 2022

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022