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Hotel Musashiya

Lakefront ryokan in Hakone with free parking

Photo gallery for Hotel Musashiya

Public bath
City view
Room
Lake view
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Motohakone 20, Japan, Hakone, Kanagawa, 250-0522
  • Hakone Shrine
    ‪10 min walk‬
  • Lake Ashi
    ‪12 min walk‬
  • Hakone Kowakien Yunessun
    ‪8 min drive‬
  • Atsugi Air Base (NJA)
    ‪88 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden

View all photos for Basic Single Room, Mountain View

Room

Basic Single Room, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Futon

View all photos for Japanese-Style Room with Lake View (20sqm)

Room

Japanese-Style Room with Lake View (20sqm)

  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Room with Mountain View (20sqm)

Room

Japanese-Style Room with Mountain View (20sqm)

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

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About the area

Hakone

Located on a lake, Hotel Musashiya is in Motohakone, a neighbourhood in Hakone. Shoppers can check out Gotemba Premium Outlets, while everyone can enjoy the natural beauty of Lake Ashi and Fuji-Hakone-Izu National Park. Travelling with kids? Consider Hakone Kowakien Yunessun, or check out an event or a game at Odawara Arena.

What's nearby

  • Hakone Shrine - 10 min walk - 0.9 km
  • Lake Ashi - 12 min walk - 1.1 km
  • Hakone Kowakien Yunessun - 8 min drive - 7.7 km
  • Hakone Open Air Museum - 9 min drive - 8.7 km
  • Ōwakudani - 13 min drive - 10.6 km

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Tokyo (HND-Haneda) - 116 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬10 min walk
  • ‪Bakery&Table箱根 - ‬3 min walk
  • ‪深生そば - ‬2 min walk
  • ‪湖畔荘 - ‬4 min walk
  • ‪あしのこ茶屋 - ‬1 min walk

About this property

Hotel Musashiya

Lakefront ryokan in Hakone with free parking
Along with a coffee shop/cafe, this ryokan has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a library and free newspapers.
Hotel Musashiya offers 35 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries, hairdryers and children's slippers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Amenities

Parking included
Free WiFi
Air conditioning
Breakfast available
Business services
Room service

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before 10 AM
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Pets

No pets allowed
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Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Beds and futons are provided based on the number of adults in the reservation.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Hotel Musashiya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Musashiya?

Self-parking is free at this property.

What time is check-in at Hotel Musashiya?

Check-in start time: 2 PM; check-in end time: 8 PM.

What time is check-out at Hotel Musashiya?

Checkout is at 10 AM.

Where is Hotel Musashiya located?

This family-friendly Hakone ryokan is located on a lake, within a 15-minute walk of Narukawa Art Museum, Lake Ashi and Hakone Shrine. Hakone Ekiden Museum and Hakone Checkpoint Museum are also within 1 mile (2 km).

Hotel Musashiya Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 51 out of 153 reviews
Rating 8 - Good. 63 out of 153 reviews
Rating 6 - Okay. 24 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 4 out of 153 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Great Staff, enjoyed breakfast
Stayed 1 night in Jul 2023

8/10 Good

Axel-Peter C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind service, great lake view, fantastic dinner
Stayed 1 night in Oct 2023

10/10 Excellent

Jiaqi

Liked: Cleanliness, staff & service, amenities
best view of Hakone Shine

6/10 Okay

Verified traveller

The reason I book this Hotel I want to see the lake and cruise around to see the beauty of the little town
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The view of Ashi Lake is beautiful. The hotel is walking distance to the Hakone Sight Seeing lake cruise. The hotel is a bit dated but other than that, the staffs are very friendly and helpful.
Stayed 2 nights in Nov 2022

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Icky! Glad we had only one night!
Stayed 1 night in Sep 2023

2/10 Terrible

Doug

Disliked: Amenities
Hot and uncomfortable room. Hotel is old and in rundown condition.
Stayed 1 night in Aug 2023

10/10 Excellent

Maylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The building was old but it was nice coz i got to experience japanese style room but the toilet doesnt have a bidet.
Stayed 2 nights in Aug 2022

6/10 Okay

steve

Liked: Amenities
A little run down. Didn’t use shower in their room too dirty. Used so showers. Good location nice view. Staff was nice. Lobby smells musty. Someone was smoking on our floor could smell it all over.
Stayed 2 nights in Apr 2023

8/10 Good

lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Old style Japanese hotel, with futon bed and hot baths. Nearby the Hakone shrine and lake view, short walk to the left to see Mt. Fuji. Try and go there to view it around sunrise and/or sunset. Hakone shrine is lit up in the early evening and no one around! If you spend a few days in Hakone get the Hakone Free pass. If only taking the bus to and from the hotel just pay the bus fare which is cheaper. To get there take bes H from odawarra station, bus can get very crowded
Stayed 1 night in Mar 2023

2/10 Terrible

Farrah

Disliked: Cleanliness, property conditions & facilities
This was the most absolutely disgusting lodging experience I have ever had. One word sums up this hotel perfectly: DIRTY. The sink had old watermarks and toothpaste from the previous guest. There was dust, stains, dirt, and rust everywhere. The bathroom was exceptionally bad, worse than a public bathroom. It is clear that they have never once wiped or disinfected surfaces in the room. The futons were so thin that it felt like you were sleeping straight on the ground. The room also had a horrible public bathroom smell that didn’t go away. The staff was nice but I would not recommend this hotel to anyone, especially given the high price. We got out as soon as we possibly could.
Stayed 1 night in May 2023

8/10 Good

Sunver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely unique! i requested a non-smoking japanese style room which they did provided! i honestly loved the view of the Lask Ashi from my room! The staff was friendly and definitely helpful! I made a mistake of booking a smoking room, but i needed a non-smoking room, which they easily changed it to that when i emailed in regards of my booking mistakes. Their onsen are phenomenal! they had an indoor onsen and outdoor onsen, tried both and i think i love the outdoor onsen over the indoor ones(just a personal preference) I guess my only downside for this hotel is the housekeeping, i did stay for 4 days and 3 nights, it didnt seem that they do any housekeeping at all? luckily i had some plastic bags that i used as a garbage bags(there was also some garbage can in my room, but it didnt look like its enough, since there was no housekeeping during my stays. The room is a little outdated, could really use some renovations in my opinion. But other than those, i would definitely come back to this place and hopefully it gets some improvements in regards of housekeeping and renovations. Oh, they also have some sort of curfew before they locked their doors. If i remember correctly there are 2 doors that you can get in, the main big door which closes at 21:00 pm, and the small door besides it that closes at 23:00 pm, so if you are planning on staying to this place, those are the hours before they close the doors for the night(Ya, it kind of weirds me out regards of curfew)

10/10 Excellent

WON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Rafael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

susumu

Stayed 1 night in Aug 2023

6/10 Okay

りょうこ

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
元箱根港のまわりを散策したくて、近くの宿を探してました。ロケーション抜群で、どこに行くにも便利でした。
Stayed 1 night in Jul 2023

10/10 Excellent

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Ville-Pekka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice ryokan experience, but old and dirty.
Stayed 1 night in May 2023

4/10 Poor

Jumpei

Disliked: Cleanliness

いまいちでした、、、

いろんなものが古い。清潔感が乏しい。 お風呂も汚い。 その割には宿泊費が高い。
Stayed 1 night in Apr 2023

6/10 Okay

Olle

Stayed 1 night in Apr 2023

6/10 Okay

Carmen

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023