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Crowne Plaza Changshu, an IHG Hotel

Luxury hotel with health club and sauna

Photo gallery for Crowne Plaza Changshu, an IHG Hotel

Business centre
Dining
Banquet hall
Interior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Outdoor space
  • Room service
  • Gym
  • Parking included

Explore the area

Map
No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500
  • Fangta Park of Suzhou
    ‪4 min drive‬
  • Changshu Museum
    ‪5 min drive‬
  • Jiangsu Yushan Mountain National Forest Park
    ‪16 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪51 min drive‬

Rooms & beds

Spaces

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About the area

Suzhou

Located in Suzhou, Crowne Plaza Changshu, an IHG Hotel is in the city centre and near the airport. Chengxu Taoist Temple and Sutong Yangtze River Bridge are local landmarks, and travellers looking to shop may want to visit Wanda Plaza Changshu and Aeon Mall Changshu New Area.

What's nearby

  • Fangta Park of Suzhou - 4 min drive - 4.2 km
  • Changshu Museum - 5 min drive - 5.1 km
  • Wanda Plaza Changshu - 7 min drive - 7.1 km
  • Aeon Mall Changshu New Area - 8 min drive - 7.6 km
  • Jiangsu Yushan Mountain National Forest Park - 16 min drive - 10.5 km

Getting around

  • Changshu Station - 12 min drive
  • Suzhou North Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 55 min drive

Restaurants

  • ‪幸福小灶 - ‬2 min drive
  • ‪大方圆酒家 - ‬3 min drive
  • ‪咖啡廊 - ‬1 min walk
  • ‪创达电气物资有限责任公司 - ‬2 min drive
  • ‪玲珑小镇川悦 - ‬1 min walk

About this property

Crowne Plaza Changshu, an IHG Hotel

Luxury hotel with health club and sauna
This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Crowne Plaza Changshu, an IHG Hotel offers 269 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Languages

Chinese (Mandarin), English

Amenities

Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Laundry

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does Crowne Plaza Changshu, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crowne Plaza Changshu, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Changshu, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Changshu, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Changshu, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Changshu, an IHG Hotel located?

Located in the heart of Suzhou, this luxury hotel is 2.5 mi (4 km) from Fangta Park of Suzhou and within 6 miles (10 km) of Changshu Museum and Wanda Plaza Changshu. Aeon Mall Changshu New Area and Jiangsu Yushan Mountain National Forest Park are also within 9 miles (15 km).

Crowne Plaza Changshu, an IHG Hotel Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 64 reviews
Rating 8 - Good. 32 out of 64 reviews
Rating 6 - Okay. 11 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

JAEKYU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
フロントのスタッフが最悪でした。中国人の気質でしょうか、対応が、悪過ぎでした…
Stayed 2 nights in Dec 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Kwong Woei

Stayed 2 nights in Oct 2019

8/10 Good

MATTHEW

Liked: Staff & service, amenities, property conditions & facilities
Good experience. Satisfied. But there is mild smell in the room, toilet is not very clean.
Stayed 1 night in Aug 2019

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Changshu

I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sdfg

sfgh
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

SOONBEOM

Stayed 1 night in May 2019

6/10 Okay

zhen yi

Liked: Cleanliness, staff & service, room comfort
Buffet spread is ok but quality of food is still not there
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place.
Stayed 3 nights in Mar 2019

6/10 Okay

Johan

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

クラウンプラザ常熟

よかったです。
Stayed 1 night in Nov 2018

4/10 Poor

jiade3, tokyo, japan

Disliked: Cleanliness, property conditions & facilities, room comfort
no heating facility in the room
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good stay in Changshu!

I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

The hotel was wearing out but still the staff is overall friendly and helpful. I would still stay in the same hotel if I were to go to that area. Hardware wise I would suggest a renovation.
Stayed 6 nights in May 2018

8/10 Good

You, 大阪

Liked: Cleanliness, staff & service, room comfort

リ一ズナブルで安心 安全なホテル

今回で3度目のステイとなりますが、スタッフの方々も親切かつ手頃な価格なので出張にはピッタリです。
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedste hotel tæt på Changshu

Hotellet er det bedste i Changshu - i hvert fald som vesterlænding. Ligesom sidst - for 18 mdr. siden, så fik jeg er værelse, hvor pengeskabet ikke virkede, og igen skulle der massiv pres til, før de endelig kunne finde et værelse, hvor pengeskabet duede.
Stayed 3 nights in May 2018

10/10 Excellent

MingHung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨, 早餐不錯, 網路很穩定

4/10 Poor

Hiranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No wifi

Booking says free wifi, but it didn't have wifi
Stayed 3 nights in Nov 2017

8/10 Good

Chenglong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

抽菸問題 Smoking issue

整體來說各方面都不錯，建議改善處: My overall comment is favorable but expect 2 improvements: 1 - 大堂貼有禁菸標示仍有許多人公然抽菸，無人制止 People smoke in none smoking zone, including lobby bar in ground floor. 2 - 菜單菜色建議可再多樣化 Wish more diverse cuisine
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

ホテルについて

周りにはほとんど何もありません。 心して泊まってください。 夕食もどこかで食べてから、帰宅するような毎日です。 朝食はそれなりのホテルということもあり、日本人でも食べれるものが多いです。特に、生野菜があり重宝しています。
Stayed 10 nights in Oct 2017

8/10 Good

Chi cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017