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Excel Sense Playacar Boutique Hotel

Hotel with free parking, near Quinta Avenida

Photo gallery for Excel Sense Playacar Boutique Hotel

Room
Room
Interior entrance
Room
Room

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
  • Laundry
  • Parking included

Explore the area

Map
Paseo Xaman Ha Manzana 16 Lote 16, Plaza Maya Pakal, Playa Car Fase 2, Playa del Carmen, QROO, 77717
  • Playacar Golf Club
    ‪10 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪16 min walk‬
  • Quinta Avenida
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Rooms & beds

Spaces

Kitchen
Separate dining area
Garden

View all photos for Deluxe Room

Room

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Bedroom

Room

Family Suite, 1 Bedroom

  • Sleeps 6
  • 6 Single Bunk Beds

View all photos for Luxury Double Room, 1 Bedroom

Room

Luxury Double Room, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Studio, Multiple Beds, Private Bathroom

Room

Executive Studio, Multiple Beds, Private Bathroom

  • 36 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

View all photos for Luxury Suite, 1 Bedroom

Room

Luxury Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Playa del Carmen

Located in Playacar, a neighbourhood in Playa del Carmen, Excel Sense Playacar Boutique Hotel is next to a golf course and near the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Playacar Golf Club - 10 min walk - 0.9 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km
  • Quinta Avenida - 16 min walk - 1.4 km
  • Playacar Beach - 16 min walk - 1.4 km
  • Playa del Carmen Main Beach - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • ‪Don Rafael - ‬5 min drive
  • ‪Casa Sofia - ‬12 min walk
  • ‪Rolandi's - ‬12 min walk
  • ‪Don Sirloin Playacar - ‬12 min walk
  • ‪Lara & Luca - ‬11 min walk

About this property

Excel Sense Playacar Boutique Hotel

Hotel with free parking, near Quinta Avenida
An outdoor pool, a restaurant and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a children's pool and a meeting room are on-site.
Excel Sense Playacar Boutique Hotel offers 13 air-conditioned accommodations with a safe and an iron/ironing board. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish

Amenities

Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Business services

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle (one way)
  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Excel Sense Playacar Boutique Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Excel Sense Playacar Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excel Sense Playacar Boutique Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Excel Sense Playacar Boutique Hotel?

Check-in begins at 3 PM.

What time is check-out at Excel Sense Playacar Boutique Hotel?

Checkout is at noon.

Does Excel Sense Playacar Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.

Where is Excel Sense Playacar Boutique Hotel located?

Located in Playacar, this golf hotel is within 1 mile (2 km) of Playacar Golf Club, Quinta Avenida and Playa del Carmen Main Beach. Plaza Paraiso and Xaman Ha Aviary are also within 15 minutes.

Excel Sense Playacar Boutique Hotel Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 28 out of 117 reviews
Rating 8 - Good. 38 out of 117 reviews
Rating 6 - Okay. 25 out of 117 reviews
Rating 4 - Poor. 13 out of 117 reviews
Rating 2 - Terrible. 13 out of 117 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rocío, Aguascalientes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente relación precio calidad. Solo estaría bien e dentro del mismo hotel tuvieran servicio de alimentos. Jaja bueno nuestra habitación tenía cocina pero no queríamos cocinar.
Stayed 5 nights in Nov 2018

2/10 Terrible

CElia

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron la reservación y muy mal trato del recepcionista
Stayed 3 nights in Mar 2019

2/10 Terrible

javier omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo atención.

Me cancelaron la reserva, esperar a que ni me. Cobren
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
It was not as they showed in pictures, the room I booked was not the one I booked through Expedia
Stayed 3 nights in Mar 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally gracious and helpful. The hotel is a lovely, well maintained building. The rooms aren’t fancy but they are clean and comfortable.
Stayed 1 night in Feb 2019

6/10 Okay

Leo

Liked: Cleanliness, staff & service, room comfort

Hodnocení

Služby hotelu výborné,jediné co nám vadilo hluk z ulice a restaurace přímo pod ložnicí.
Stayed 12 nights in Feb 2019

6/10 Okay

Verified traveller

Buena ubicacion, estacionamiento no siempre disponible, viejo en general, cama comoda, huele a humedad, aire acondicionado muy ruidoso.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, spacious rooms. The staff was very friendly. The onsite restaurants were exceptional. There was a rooftop pool no one used but us.
Stayed 3 nights in Jan 2019

2/10 Terrible

Ed, San Francisco, CA

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty all over the place. Broken light bulbs. Dusty doors. Beds are made of nailed pieces of cheap wood put together. Not even a chair in the room. Stained bed sheets with hairs. Rude personnel. Run away from this place.
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty towels, noisy aircon, no hot water

Dirty towels, noisy aircon, no hot water
Stayed 6 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
No está cerca de la playa el hotel es algo viejo y hace mucho ruido
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel agradable, excelente relación precio/calidad. El único inconveniente es que no hay mucho lugar de estacionamiento y eso puede ser complicado
Stayed 2 nights in Dec 2018

8/10 Good

Selene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy céntrico, en una zona súper segura, muy tranquilo
Stayed 4 nights in Nov 2018

8/10 Good

WILLIAM TELL MARENCO, PUERTO LA CRUZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Playa del Carmen de Paso

Importante mencionar la responsabilidad del dueño de este hotel con sus clientes. El hotel tenía problemas de electricidad y fuimos fuimos transferidos al "KLR The City Condos By Sercotel" fue un cambio inesperado bajo otras condiciones pero funcionales y cómodas.
Stayed 4 nights in Nov 2018

10/10 Excellent

Carloz, Tabasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion. Seguro y accesible para la familia
Stayed 2 nights in Nov 2018

8/10 Good

Christian, zapopan, Jalisco

Liked: Property conditions & facilities, room comfort
Lugar muy seguro, las camas muy comodas, en general todo muy bien, nada mas la limpieza quedaba un poco a deber, en especial con los hornos de microondas, pero en general muy recomendable, volveremos pronto.
Stayed 6 nights in Nov 2018

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una grata sorpresa

La verdad este hotel nos sorprendió gratamente el área es muy tranquila rodeada de naturaleza y casas de vacaciones está relativamente cerca de la playa y de la 5ta avenida La habitación era cómoda y tenía todo lo necesario hasta tina de baño A escasos metros hay 3 restaurantes y un Oxxo así q si de ultima hora ocupas algo o quieres comprar una bebida es muy fácil hacerlo La terraza es fantástica para descansar y estar un poco en la alberca Lo recomiendo ampliamente
Stayed 10 nights in Sep 2018

6/10 Okay

Mariana

Liked: Room comfort
Disliked: Cleanliness, staff & service

Nada

El hotel se que es muy barato, sin embargo, uno llega y nadie se preocupa en ningún momento por la estancia. Pasaban dias sin que se limpiara ni la terraza (la cual estaba llena de cucarachas por la misma suciedad) ni el lugar de las bancas de la entrada, todo lleno de basura y colillas. El aseo al cuarto era mínimo, claramente no se barria ni trapeaba diariamente. Las toallas me dijeron que las cambiaban un dia si y uno no, no lo hicieron. La bienvenida al hotel es sin el más minimo interés en uno, sólo saludan, piden la credencial y le leen a uno las reglas como si fuera uno a entrar a una clinica de seguro. No fue buena la atención y menos la limpieza, a mi me encanta por las noches leer al aire libre, cosa que no pudo ser por la suciedad y las cucarachas. Recomiendo pongan un poco mas de atención a esos detalles. La foto que sale en la publicidad se ve muy bonita cuando para nada lo es. Gracias
Stayed 5 nights in Aug 2018

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito y tranquilo

Es cómodo, cuenta con todos los servicios, tranquilo y sin ruido, limpio, buen precio, cercano a la playa (playacar), muelle ferry y centro comercial, personal amable
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Muy cómodo, habitación amplia, limpia, muy seguro, familiar, tiene piscina y clases de yoga
Stayed 3 nights in Aug 2018

2/10 Terrible

Aldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was very dirty dirty sheets dirty towels no air conditioning dirty water in the pool
Stayed 5 nights in Aug 2018

4/10 Poor

manuel adhiel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos entregaron el cuarto con la cama sucia se veia q no la limpiaron cuando saluo el nterior huesped con sabanas regadas y el baño con los jabones utilizados , la puerta de entrada no se le podia poner seguro por dentro , las recamareras entraron. La habitacion estando nosotros durmiendo
Stayed 1 night in Jul 2018