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Golden Inclusive by Gran Plaza Hotel Acapulco

Bayside hotel with free breakfast and free valet parking

Photo gallery for Golden Inclusive by Gran Plaza Hotel Acapulco

Pool
Exterior
Room
Dining
Lobby

Popular amenities

  • Bar
  • Gym
  • All-inclusive
  • 24/7 front desk
  • Breakfast included
  • Laundry

Explore the area

Map
Av. Costera Miguel Aleman, 1803, Fracc. Magallanes, Acapulco, GRO, 39670
  • Diana the Huntress
    ‪7 min walk‬
  • Condesa Beach
    ‪7 min walk‬
  • Papagayo Beach
    ‪15 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪18 min drive‬

Rooms & beds

Spaces

Separate dining area

Junior Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

Property amenity

Suite, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Property amenity

Suite

  • 81 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 233 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms

  • 96 sq m
  • Sea view
  • Sleeps 8
  • 1 Queen Bed, 2 Single Beds and 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Acapulco

Located in Costera Acapulco, a neighbourhood in Acapulco, Golden Inclusive by Gran Plaza Hotel Acapulco is in the entertainment district and on the waterfront. Naval History Museum and Botanical Gardens of Acapulco are local attractions and those in the mood for shopping can visit Plaza Bahia and Galerías Acapulco. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Diana the Huntress - 7 min walk - 0.6 km
  • Condesa Beach - 7 min walk - 0.6 km
  • Parque Papagayo - 12 min walk - 1.0 km
  • Papagayo Beach - 15 min walk - 1.3 km
  • La Quebrada Cliffs - 5 min drive - 5.7 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪Los Tarascos - ‬2 min walk
  • ‪La Gamba Restaurant-Bar Club de Playa - ‬6 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Restaurante Maria Bonita - ‬3 min walk
  • ‪Tacosteño - ‬4 min walk

About this property

Golden Inclusive by Gran Plaza Hotel Acapulco

Bayside hotel with free breakfast and free valet parking
A 24-hour fitness centre, a poolside bar and a snack bar/deli are available at this smoke-free hotel. Free breakfast and free valet parking are also provided. Other amenities include a 24-hour business centre, conference space and a children's pool.
Golden Inclusive by Gran Plaza Hotel Acapulco offers 506 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Golden Inclusive by Gran Plaza Hotel Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Languages

English, Spanish

Amenities

Breakfast included
All-inclusive
Parking included
Air conditioning
Gym
Business services

House Rules

Check in after 3 PM
Minimum age to rent: 18
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Golden Inclusive by Gran Plaza Hotel Acapulco have a pool?

Yes, this property has a children's pool.

Is Golden Inclusive by Gran Plaza Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Inclusive by Gran Plaza Hotel Acapulco?

Self-parking and valet parking are free at this property.

What time is check-in at Golden Inclusive by Gran Plaza Hotel Acapulco?

Check-in start time: 3 PM; check-in end time: 3 AM. After-hours check-in is not available.

Are there all-inclusive benefits at Golden Inclusive by Gran Plaza Hotel Acapulco?

Some rate plans available at this hotel are all-inclusive.

Where is Golden Inclusive by Gran Plaza Hotel Acapulco located?

Located in Costera Acapulco, this hotel is within 1 mi (2 km) of Plaza Bahia and Papagayo Beach. Diana Galleries Mall and Diana the Huntress are also within 10 minutes.

Golden Inclusive by Gran Plaza Hotel Acapulco Reviews

Reviews

6.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 21 out of 72 reviews
Rating 8 - Good. 15 out of 72 reviews
Rating 6 - Okay. 13 out of 72 reviews
Rating 4 - Poor. 8 out of 72 reviews
Rating 2 - Terrible. 15 out of 72 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Time

For family time, the all inclusive is a great deal!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Property was nice but not enough entertainment. Food not great, beach nothing to get exited about. Will not go back.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is on the beach
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
MUY TARDADOS PARA ROOM SERVICE Y CHECK OUT NI SE DIGA.
Stayed 3 nights in Jul 2018

10/10 Excellent

Arkadii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Georgii

Disliked: Cleanliness

Транзит перед правильным отелем

Впечатления не очень хорошие. Балаган, примитивная еда, очень плохо убирают санузлы. При заселении присутствовал ужасный запах. Бронировали сьют с видом на море. Вид был изумительный…)
Stayed 2 nights in Mar 2018

8/10 Good

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Es un hotel algo anticuado, las habitaciones son muy amplias. Viaje con plan todo incluido la comida buena en general, el restaurante Italiano excelente al igual que la atención, no me gusto la barra libre que ofrecen, creo que podrían cobrar un up grade y ofertar bebidas de mejor calidad en caso de que así lo requiera el huésped
Stayed 2 nights in Mar 2018

6/10 Okay

Blanca laura

Liked: Cleanliness
Disliked: Room comfort

Esperaba un mejor servicio

Nos entregaron la habitación aunque llegamos muy temprano, pero el sofá cama en pésimas condiciones, imposible dormir ahí, los alimentos insuficientes, poca variedad y regular calidad en el bufet de la comida y cena, los meseros de playa atentos solamente a las necesidades del turista extranjero.
Stayed 2 nights in Feb 2018

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities

Muy buen hotel

En general muy buen hotel, lo único que no nos gusto fueron las camas que están demasiado duras para nuestro gusto, pero la atención personal muy amable, huy limpio, buen nivel de alimentos y bebidas.
Stayed 4 nights in Dec 2017

10/10 Excellent

Alonso , Cdmx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi estancia fue Excelente

Excelente servicio y el personal súper amable la habitación cómoda y confortable, los alimentos muy agradables y variedad en a bufet, en general todo excelente
Stayed 4 nights in Dec 2017

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, room comfort

Remodelacion

Buen servicio como lo están remodelando falta más albercas, buen servício y personal amable
Stayed 2 nights in Dec 2017

8/10 Good

Luis, CDMX

Liked: Cleanliness, staff & service, room comfort

Hotel agradable cerca de la playa

La atención de todo el personal siempre es muy amable, las habitaciones muy cómodas, los alimentos muy buenos, el único inconveniente fue que la alberca más grande del hotel se encontraba cerrada por reparación y había trabajadores dándole mantenimiento, esto hizo que todos los huéspedes del hotel se concentraran en 2 albercas pequeñas siendo insuficientes para tanta gente, ya que el hotel estaba a su máxima capacidad de hospedaje, lo que hizo que no se lograra disfrutar cómodamente de la alberca. Los niños son los más afectados por no caber todos en las alberquitas.
Stayed 3 nights in Nov 2017

2/10 Terrible

José , México df.

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Incongruencia

Compre all inclusive, y al llegar me dieron una lista de servicios semi all inclusive. Ayer, de los cinco elevadores, sólo funcionaba uno. Duré 20 minutos para bajar, desde el séptimo piso. Luego, en el desayuno, estaba cerrado el restaurante caracol, y nos fuimos al neptuno, donde nos esperaba una fila de 50 personas, para pedir huevos cocinados al momento. Llegamos a las 8.15 horas, y nos sentamos a la mesa a las 9. La comida fue repetitiva, y presentada sin buen gusto en el bufet, durante los cuatro días que estuvimos. En fin, el caos.
Stayed 3 nights in Oct 2017

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pareja habitación todo incluido

Excelente ! Ubicación está muy bien, caminado llegas a un mercado de artesanías y centro comercial. Hotel Buenas instalaciones, tres albercas, habitacion de lujo. Alimentos del bufette 3 estrellas Del restaurante italiano 4 estrellas Y del service room 5 estrellas Gente servicial y atenta. Bebidas. 3 estrellas te te sirven en vaso plástico pequeño,,, llévate tu vaso de acero inox. Playa. Si sabes nadar no está mal. Si no sabes solo meterte unos metros. A mi me apoyo un salvavidas para nadar
Stayed 4 nights in Oct 2017

2/10 Terrible

Matias, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

really NOT Recomandable

Elevator : take minimum 5 mins No good attitude for client (staffs) No hot water, only hot water with rust/stain
Stayed 2 nights in Oct 2017

2/10 Terrible

LETICIA, M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO ESTUVOI LA RESERVACION Y AUN ASI ME HICERON EL COBRO CUANDO YPO NI SIQUIERA OCUPE EL CUARTO POR NO ESTAR REGISTRADO, ME DIJIERON QUE NO HABIA NINGUNA RESERVACION Y TUVE QUE BUSCAR EN OTRO LADO
Stayed 2 nights in Sep 2017

4/10 Poor

Joe

Disliked: Staff & service

worse hotel be careful hotel workers will scam U

I went for five days and I spent a whole day arguing with the hotel i gave the hotel 150 dollars for the deposit of the room and payed for 2 night all inclusive 1100pesos for 2 pepole and the staff worker did not give me a receipt because he said it is all registered in the system do not believe them always ask for your receipt the next day as i ask the fromt desk when can i get my bracelet to eat at the buffet and she tells me that i have not payed and in the system is shows thats i have nothing and didnt give 150 dollars deposit i was so confused spend a whole day trying to figure out what happened the worker shows up to work the next day he says he left the money in the cash box etc very bad Service wont be going back to that hotel again and then i had a incident with their restaurant The waitress says he gave me a discount and to give him a good tip which I did and 30 minutes later I get a knock on my hotel room door scard me wasn't expecting anyone saying he charger me wrong and i owed another 40 dollars and he was sweating and very nervous he told me not to tell the hotel because he can lose his job save yourselfe a horrible hotel and book somewhere else beware and be warned
Stayed 5 nights in Sep 2017

8/10 Good

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Arturo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel

un excelente hotel en la zona dorada muy cerca de la glorieta de la diana y, sus instalaciones muy buenas y la atención del personal súper bien, habitaciones limpias, su vista a la bahía muy buena el desayuno buffet muy variado y delicioso, en general todo muy bien lo recomiendo ampliamente
Stayed 2 nights in Aug 2017

4/10 Poor

SAUL

Disliked: Staff & service, property conditions & facilities

no para descansar

muy sangrones
Stayed 6 nights in Jul 2017

10/10 Excellent

faby, cdmx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esta remodelado

Buen servicio y buena imagen. La Comida Muy bien y las habitaciones limpias
Stayed 4 nights in Aug 2017

6/10 Okay

m, md

Disliked: Staff & service
Personal at lobby lack of common sense regarding costumer service..
Stayed 6 nights in Jul 2017

8/10 Good

Fortino Hernández

Liked: Staff & service, property conditions & facilities, room comfort

Bajó de calidad!!

Bien, pero quitaron las cafeteras de las habitaciones y antes dejaban botellas de agua diario.
Stayed 3 nights in Jul 2017

8/10 Good

DAVID JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia en el Crownw plaza

En términos generales la estancia fue buena. El hotel cuenta con todos los servicios y el servicio d elos meseros es excelente. Siempre muy atentos a las necesidades. Lo regular fue que las albercas (a excepción de la pequeña) el agua estaba fria. Al parecer es por el tipo de material que recubre las mismas. Me hubiera agradado que la agua hubiese estado más tibia. Asimismo hace falta personal en la alberca que tiene el bar del lado del agua. Ahí no había nadie y teníamos que esperar a un mesero de los que atienden fuera la piscina para que nos sirvieran las bebidas.
Stayed 3 nights in Jul 2017

8/10 Good

carolina, Tlalnepantla edo mex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bonita vista al mar

Esta muy deteriorado la plancha no funcionó, la puerta se trababa, los focos no encendían, los cajones no cerraban,hay cucarachas en la habitación, los elevadores tardan mucho de 6 no se hacía uno,las albercas estaban cerradas,las toallas olian mal, en cuestión de comida super rico y el personal muy amable,te atienden muy bien, pero si las instalaciones dejan mucho que decir.
Stayed 3 nights in Jul 2017