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Aparthotel

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida

Photo gallery for Playa Palms Beach Hotel

Outdoor pool
Outdoor pool
Exterior
Breakfast area
Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • 24/7 front desk

Explore the area

View map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Choose your unit

View all photos for Studio, 1 Queen Bed, Garden View

Room

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Room

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Private kitchen

Apartment, 1 Bedroom, Garden View

8.0 out of 10
Very good
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Room

Family Room

  • 67 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Room

Penthouse

  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Partial Ocean View

Room

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Room

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Room

Double Room Standard with Partial Sea View

  • 25 sq m
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Room

Double Room Standard with Sea View

  • 33 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Room

Quadruple Room Standard with Partial Sea View

  • 38 sq m
  • Sleeps 4

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About the area

Playa del Carmen

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Mandala - ‬2 min walk
  • ‪La Caprichoza - ‬3 min walk
  • ‪Lido Beach Club - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.0/10

Communication
Rating 10 - Excellent. 933 out of 1714 reviews
Rating 8 - Good. 479 out of 1714 reviews
Rating 6 - Okay. 163 out of 1714 reviews
Rating 4 - Poor. 61 out of 1714 reviews
Rating 2 - Terrible. 78 out of 1714 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. We are truly happy with this hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like vacation to family
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah Melody

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved how the property had private access to the beach as well VERY close to the strip I also felt very safe walking alone in the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location next to the ocean. Very affordable
Stayed 1 night in Aug 2025

10/10 Excellent

Eldiza

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like that it was small and quiet close to the beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our 2nd time staying at the Palms. Very nice place to stay. The staff could not be nicer and more helpful. Very nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonny

Liked: Cleanliness, amenities, property conditions & facilities
Property had ocean views snd close to all the shops and restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

MA NOEMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view right next to beach
Stayed 5 nights in Jul 2025

10/10 Excellent

Danielle Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to visit but it can get pricy!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Stayed 3 nights in May 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed in a studio with ocean view. It was fantastic! The room was clean and I had a great stay. Very close to the Quinta Avenida with plenty to do… Restaurants, cafes, shops, clubs. Everything within walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely beautiful place❣️
Stayed 1 night in Jun 2025

10/10 Excellent

Benzion

Liked: Cleanliness, property conditions & facilities
Clean, cozy, quiet. Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pete

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Clean rooms, pool, garden and ocean view. Amazing staff! One downside, no beach for swimming. Not sure if it's time of year, July, ocean water around resort was brown.
Stayed 5 nights in Jul 2025

10/10 Excellent

carmela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay looking forward to go back!
Stayed 14 nights in Jan 2025

8/10 Good

Xiaoyu

Liked: Cleanliness, amenities, property conditions & facilities, communication
The beach is eroded by the waves, but a good base for activities. Very convenient for shopping / dining.
Stayed 7 nights in Mar 2025

10/10 Excellent

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, specially the traveling coordinator at the hotel, Carlos May. Thank you 🤗
Stayed 9 nights in Jul 2025

10/10 Excellent

Christi

Liked: Cleanliness, property conditions & facilities, communication
Great boutique hotel close to the famous Avenida Quinta (5th Avenue). We enjoyed drinks and appetizers at neighboring restaurant, and they served us on the beach chairs. We also had fantastic beach massages at the place right next door. This is not a "beach destination" hotel, as there is practically no beach, but that was not our purpose for the 2 nights stay. I would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

KATARZYNA

Liked: Cleanliness, property conditions & facilities, communication
Clean safe place with small beautiful beach, definitely I would recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Divya

Liked: Cleanliness, property conditions & facilities, communication
Good quite place to stay that’s not too far from attractions
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay. Will definitely stay here again. Top notch service.
Stayed 6 nights in Apr 2025

10/10 Excellent

Imane

Liked: Cleanliness, property conditions & facilities, communication
Like the hotel , near to the beach, this s my 2 nd time there and for sure won’t be the last
Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay! Lots of storage in the room, decent size balcony, walkable to the main area, updated rooms and lovely property. Would absolutely recommend and stay here again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel on the beach in Playa del Carmen. Easy walking distance to everything
Stayed 2 nights in Apr 2025