First Hotel Excelsior

Hotel with a restaurant, a short walk to Tivoli Gardens

Photo gallery for First Hotel Excelsior

Exterior
Outdoor dining
Front of property
Room
Breakfast area

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Helgolandsgade 3, Copenhagen, 1653
  • Tivoli Gardens
    ‪4 min walk‬
  • City Hall Square
    ‪6 min walk‬
  • Nyhavn
    ‪3 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Rooms & beds

Spaces

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About the area

Copenhagen

Located in København V, a neighbourhood in Copenhagen, First Hotel Excelsior is in the entertainment district and near a train station. Nyhavn and Strøget are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Tivoli Gardens and Copenhagen Zoo. Bakken Amusement Park and Planetarium are also worth visiting.

What's nearby

  • Tivoli Gardens - 4 min walk - 0.4 km
  • City Hall Square - 6 min walk - 0.5 km
  • Strøget - 9 min walk - 0.8 km
  • Nyhavn - 3 min drive - 2.3 km
  • Copenhagen Zoo - 3 min drive - 2.6 km

Getting around

  • Copenhagen Central Station - 4 min walk
  • Vesterport Station - 5 min walk
  • Kastrup Airport (CPH) - 25 min drive

Restaurants

  • ‪Max Hamburger - ‬3 min walk
  • ‪Jernbanecafeen - ‬2 min walk
  • ‪Absalon Hotel Lounge Bar - ‬2 min walk
  • ‪Hotel Guldsmeden Axel Aps - ‬3 min walk
  • ‪Astor Deep Pan Pizza Restaurant - ‬2 min walk

About this property

First Hotel Excelsior

Hotel with a restaurant, a short walk to Tivoli Gardens
A restaurant, a meeting room and dry cleaning are available at this smoke-free hotel. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
First Hotel Excelsior offers 100 accommodations with a hairdryer and blackout curtains. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Amenities

Pet-friendly
Free WiFi
Restaurant
Air conditioning
Laundry
Outdoor space

House Rules

Check in after 3 PM
Check out before noon
default

Pets

Pets allowed
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for buffet breakfast: from approximately DKK 99.00 for adults and from DKK 49.00 for children
  • Pet fee: DKK 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: DKK 200 (subject to availability)
  • Cots (infant beds) are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is First Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of DKK 200 per pet, per night. Service animals are exempt from fees.

What time is check-in at First Hotel Excelsior?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at First Hotel Excelsior?

Checkout is at noon. Late checkout is available for DKK 200 (subject to availability).

Where is First Hotel Excelsior located?

Located in København V, this hotel is within a 10-minute walk of Tivoli Gardens, City Hall Square and Strøget. Nyhavn is 1.3 mi (2.1 km) away. Copenhagen Central Station and Copenhagen (ZGH-Copenhagen Central Train Station) are within a 5-minute walk.

First Hotel Excelsior Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 58 out of 501 reviews
Rating 8 - Good. 230 out of 501 reviews
Rating 6 - Okay. 154 out of 501 reviews
Rating 4 - Poor. 47 out of 501 reviews
Rating 2 - Terrible. 12 out of 501 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Lee, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First hotel Mayfair

Had a great time. They have an excellent

8/10 Good

Hein, Bonn

Liked: Cleanliness, staff & service, property conditions & facilities

Für wenige Übernachtungen sehr gut geeignet

Hotel in Bahnhofsnähe. Schnelle Verkehrsanbindung. Freundliche Menschen an der Rezeption, die sehr gut Englisch sprachen. Unkomplizierte Bearbeitung aller Wünsche. Frühstücksbuffett sehr gut, aber recht teuer. Der Raum war zu klein für die vielen Gäste. Die Speisen waren z.T. nicht optimal positioniert. So standen die Teller z.B. direkt neben der Eingangstür und es kam zu Rückstaus im Eingangsbereich. Zimmer: zweckmäßig eingerichtet. Aber wenn man länger als ein paar Nächte bleibt, wäre es zu klein, denn es gab keinen Schrank und kaum Möglichkeiten, Kleidung abzulegen. Unser Zimmer ging zum Hof hinaus und da war es morgens recht laut (Mülltonnen wurden bewegt??). Das Bad war sehr schön und alles war vorhanden incl. Fön. Am Abreisetag funktionierte der Aufzug nicht. Koffer schleppen aus der 3. Etage durchs Treppenhaus war nicht so toll.

10/10 Excellent

Solveig, Horsens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God beliggenhed og god service

Rigtig godt ophold. Fine og rene værelser. God og venlig betjening. Alt i alt en rigtig god oplevelse

8/10 Good

Gyanendra, London

Liked: Cleanliness, staff & service, room comfort
The whole floor of the hotel was a construction site for renovations. No advanced warning was given either at the time of booking (to alert the customer) or prior to arrival. The construction workers turned up early on a Sunday morning which was unacceptable. Very poor communication from both parties (booking site and hotel) regarding this. Other than that: - excellent front-of-house service - clean, comfortable and modern room - great location in a less 'touristy' part of town - easy access to the train station

6/10 Okay

Bjørn ove

Liked: Cleanliness

6/10 Okay

Verified traveller

Disliked: Staff & service

Comodo e semicentrale

In generale l'hotel dispone di una bella struttura, moderno e accogliente; tuttavia a noi hanno dato una camera al piano terra piuttosto piccola con vista su cortile interno nel quale, al momento, era allestito un piccolo cantiere...vi lascio immaginare la polvere ed il rumore....anche il bagno piuttosto piccolo ed angusto, anche se con una bella doccia e acqua calda a volontà. Nel complesso, il punto e' che la descrizione della camera non corrispondeva del tutto alla realtà. Per il resto, il servizio di pulizie era buono e il letto comodo. Lo staff dell'hotel non era molto amichevole, fatta eccezione per un ragazzo indiano/pachistano in reception, gli altri non salutavano nemmeno... Ma d'altronde abbiamo visto che i danesi in generale non sono molto... Espansivi! :) Soddisfacente per non chi non ha troppe pretese e vuole tutelare il portafoglio senza rinunciare alle comodita' essenziali

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort
There's ongoing renovation in the hotel. No information about this was available beforehand. Noise from this started on weekdays around 8.30, on weekend it was quiet. Still, to get to the room, I walked through the construction site downstairs. Room was nice, but cleaning during the stay wasn't that thorough. Beds were good. No air-condition in the room, had to keep the window open to get rid of the humidity after shower. Location of the hotel is good. Staff was mainly friendly and helpful. Overall experience was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Toimiva perushotelli keskustassa

Kiva, rauhallinen ja toimiva perushotelli ihan keskustassa, ystävällinen palvelu. Kaipasin teenkeittomahdollisuutta huoneessa.

8/10 Good

Jens Chrisian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was really nice. Nice staff, warm welcome. Always helpful towards Tourists. They helped us in every way possible.

10/10 Excellent

Camilla, Aarhus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God service og god komfort

Var på kbh tur med min veninde og det var første gang vi havde booket værelse på Hotel Excelsior. Det var lidt svært at finde til at starte med, da de er ved at bygge om, så indgangen var på den anden side af bygningen, men da vi kom frem var alt bare så pænt, og vi blev taget SÅ godt imod. Værelset var rigtig pænt og med de lækreste bløde senge. Badeværelset var også rigtig pænt + at beliggenheden kunne ikke være bedre. Kan klart anbefales.

8/10 Good

Sun

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muuten hieno hotelli, mutta remontin alla osittain. Itse sain huoneen, jossa ei oltu varmaan hetkeen nukuttu ja vaikutti hieman pölyiseltä. Muuten hotelli oli hyvätasoinen ja henkilökunta oli todella palvelualtis.

10/10 Excellent

MR, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel, great staff, great central location

very friendly staff, nicely renovated new section of hotel with bright, clean, fresh new rooms

8/10 Good

Arnis, Latvija

Liked: Cleanliness, staff & service, property conditions & facilities
Caurmērā viss labi, silts, kluss, tīrs. Vienīgais rezervācijas mājaslapā nav brīdinājums par drošības naudas ieturēšanu uz atrašanās laiku un nav saprotams, kad šī nauda tiks atgriezta, jo pēc atgriešanās jau pagājusi nedēļa!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

網路超快

入住期間剛好部分設備整修中,完工後應該會更好,網路超快,浴室地板有點冰,建議改木頭地板

6/10 Okay

Verified traveller

Liked: Cleanliness

工事中(2016.3.11現在)

駅近く便利ですがナイトクラブが目の前にあります。通りは静かで特に危険という感じではないですが家族連れには不適です。ホテルは工事中で入口が駅より1ブロック先のFirst Hotel Mayfairというホテルからとなります(2016.03.11現在)。案内宿泊した部屋は改装したてなので非常に清潔で快適でした。ホテルのスタッフも親切でビジネス使用には問題ないと思います。

4/10 Poor

Sae, Japan

Liked: Cleanliness
Disliked: Property conditions & facilities

Nice!

The bed was very comfortable! Shower was very good. It was very hot and nice volume of water! But I wanted a kettle(´・ω・`)

10/10 Excellent

Hans, Silkeborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyrenoveret

Fint til prisen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marc, antwerp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

great hotel for a city trip, very well located

8/10 Good

Janvan, Reinbek bei Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehme Atmosphere

Ein Besuch im Museum und Archiv und eine Begegnung mit Erinnerungen aus den sechziger Jahren.