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The Maxwell New York City

Romantic hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for The Maxwell New York City

Room
Terrace/patio
Room
Room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
541 Lexington Ave, New York, NY, 10022
  • Grand Central Terminal
    ‪8 min walk‬
  • Rockefeller Center
    ‪8 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪23 min drive‬

Rooms & beds

Spaces

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About the area

New York

Located in Manhattan, a neighbourhood in New York, The Maxwell New York City is near a metro station. The area's natural beauty can be seen at Bryant Park and Central Park, while Intrepid Sea, Air and Space Museum and American Museum of Natural History are popular area attractions. Looking to enjoy an event or a game? See what's going on at Radio City Music Hall or Madison Square Garden. Spend some time exploring the area's activities, including golfing.

What's nearby

  • 5th Avenue - 6 min walk - 0.6 km
  • Grand Central Terminal - 8 min walk - 0.7 km
  • Rockefeller Center - 8 min walk - 0.7 km
  • Times Square - 13 min walk - 1.1 km
  • Broadway - 15 min walk - 1.3 km

Getting around

  • 51 St. Station - 2 min walk
  • Grand Central - 42 St. Station - 8 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Schnipper's Quality Kitchen - ‬2 min walk
  • ‪Lexington Market - Bars & Eateries - ‬2 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Maxwell New York City

Romantic hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Self parking is free. Additionally, valet parking, 24-hour room service and a business centre are on-site.
The Maxwell New York City offers 697 accommodations with minibars and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages

English, Spanish

Amenities

Pet-friendly
Parking included
Restaurant
Air conditioning
Laundry
Gym

House Rules

Check in after 3 PM
Minimum age to rent: 21
Check out before noon
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Pets

Pets allowed: less than 18 kg per pet (limit 2 pets total)
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • In-room safe
  • Laundry facilities
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 29.50 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 65 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Is The Maxwell New York City pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at The Maxwell New York City?

Self-parking is free at this property.

What time is check-in at The Maxwell New York City?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Maxwell New York City?

Checkout is at noon.

Where is The Maxwell New York City located?

Located in Manhattan, this romantic hotel is within a 10-minute walk of 5th Avenue, Grand Central Terminal, and Rockefeller Center. Radio City Music Hall and Times Square are also within 15 minutes. 51 St. Station is only a 2-minute walk and Lexington Av.-53 St. Station is 5 minutes.

The Maxwell New York City Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nic
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely and well-located hotel! Room was small but very nice. The staff were friendly, especially one of the waiters in the restaurant. The vouchers for the bar/restaurant were great! Our only complaint was that the bathroom door in our room was broken. We had to ask twice, but after the second time, somebody was sent up promptly to fix it. Wait-time for breakfast varied day to day. On our last morning, there was too long of a wait, so we went somewhere else. Overall we really enjoyed our stay!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! 100/100 would definitely recommend, super clean and great staff
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice. Just be mindful of the daily resort/destination fee that is applied by hotel.
Stayed 3 nights in Mar 2020

10/10 Excellent

DouglasTorret, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, amazing location, costumes services 5 stars.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lobby. Ambiance was relaxing and very comfortable. Bar staff was friendly and very attentive.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service excellent location

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

6/10 Okay

Lucia

Disliked: Property conditions & facilities
This was our second time stayed at this hotel when we visit NYC. Our first time experience was pleasant that’s why we decided to stay here this time again. However this time the experience didn’t go so well this time. First, the check in staff is not friendly at all. And just want to get over with it. After we get our room, the room is noisy due to the flag outside be hitting the windows and make large sound. We called the reception so many times for hours and no one pick up our call. The next day, when we check in for the breakfast, we waited at the waited area, and the staff just forget our waiting number and been calling people who arrived later than us to get seated. We waited more than 45 min when there was only four group waited in front of us. When we notify the staff that our number got missed the staff even accuse us that we didn’t come when he call the number. We were seated right beside the entrance and been listen to each number he called. He didn’t even apologized that he wrote the wrong number on the waiting sheet. Very disappointed for the service here. However, the good side of this hotel is that they provide some voucher that u can use for the bar on first floor or dry cleaning service. We went to the bar on first floor. It’s a little bit hard to find a spot during weekend. But the staff is superior. Super friendly and helpful.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Maxwell staff was incredibly friendly and the atmosphere was great.
Stayed 2 nights in Mar 2020

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Needs a bit of updating however excellent staff great location
Stayed 4 nights in Mar 2020

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Previous the NYC flagship W. Great hotel and staff
Stayed 2 nights in Mar 2020

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Brown water was terrible and the temperature took forever to get hot.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and proximity for first time visit to NYC.
Stayed 3 nights in Feb 2020

10/10 Excellent

Steveandchris, Todmorden

Liked: Cleanliness, property conditions & facilities
Beautiful lobby and bar area, clean rooms. Bar and reception staff good but found waiter’s in the restaurant quiet room and impatient, not good customer service
Stayed 4 nights in Mar 2020

6/10 Okay

Laurence

Liked: Staff & service
Disliked: Cleanliness

Ok for one night

The hotel is ok. I did not have a feeling of cleanliness, the carpet was a bit run down and did not feel clean as well as the shower floor. Terrible lighting in the room! It is ok for one night but the rooms certainly need a fresh coat and a warmer cleaner look.
Stayed 1 night in Mar 2020