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Holiday Inn Knoxville N - Merchant Drive

Hotel in Knoxville with full-service spa and fitness centre

Photo gallery for Holiday Inn Knoxville N - Merchant Drive

Restaurant
Lobby
View from property
Room
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
5634 Merchants Center Blvd, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪17 min walk‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪25 min drive‬

Rooms & beds

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About the area

Knoxville

Inskip, a neighbourhood in Knoxville, is home to Holiday Inn Knoxville N - Merchant Drive. High Ground Park and Ijams Nature Center reflect the area's natural beauty and area attractions include Bounce USA and World's Fair Park. Looking to enjoy an event or a game while in town? See what's happening at Neyland Stadium or Covenant Health Park.

What's nearby

  • Knoxville Expo Center - 17 min walk - 1.4 km
  • Knoxville Convention Center - 6 min drive - 9.2 km
  • University of Tennessee - 7 min drive - 9.5 km
  • Neyland Stadium - 8 min drive - 10.6 km
  • Knoxville Zoo - 10 min drive - 12.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬12 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive

Hotel in Knoxville with full-service spa and fitness centre
A full-service spa, a fitness centre and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Knoxville N - Merchant Drive offers 123 accommodations with coffee/tea makers and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

Amenities

Pool
Pet-friendly
Parking included
Free WiFi
Air conditioning
Laundry

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before 11 AM
default

Pets

Pets allowed: less than 9 kg per pet (limit 2 pets total)

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive have a pool?

Yes, this property has a seasonal outdoor pool.

Is Holiday Inn Knoxville N - Merchant Drive pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Knoxville N - Merchant Drive?

Self-parking is free at this property.

What time is check-in at Holiday Inn Knoxville N - Merchant Drive?

Check-in start time: 3 PM; check-in end time: 7 AM.

What time is check-out at Holiday Inn Knoxville N - Merchant Drive?

Checkout is at 11 AM.

Where is Holiday Inn Knoxville N - Merchant Drive located?

Located in Inskip, this spa hotel is 0.9 mi (1.4 km) from Knoxville Expo Center and 3.1 mi (5 km) from Victor Ashe Dog Park. University of Tennessee and Neyland Stadium are also within 6 miles (10 km).

Holiday Inn Knoxville N - Merchant Drive Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 134 out of 567 reviews
Rating 8 - Good. 244 out of 567 reviews
Rating 6 - Okay. 131 out of 567 reviews
Rating 4 - Poor. 34 out of 567 reviews
Rating 2 - Terrible. 24 out of 567 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overnight on the way to destination. Slept well. All the three of us needed or wanted.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

beg bug!

It is a very nice hotel and the staff is very friendly. But be careful! Bed bugs! My entire arms is swollen..

6/10 Okay

Matty Boy, DSM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel close to interstate and restaurants.

Hotel staff was friendly and helpful. Very nice breakfast. Location was convenient to downtown and restaurants.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Do not get a room facing the freeway

Do not get a room facing the freeway. Very poor noise mitigation. There are better choices in the area

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort

Nice hotel for the price.

Hotel was good and clean, room carpet and bathroom need up-dating, breakfast was very basic, nice staff.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOPS in Knoxville!

Always a wonderful stay at this Clarion hotel. This hotel is, without a doubt, the best deal in Knoxville. Comfort, cleanliness, and overall satisfaction, it's TOPS!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personable staff, enjoyed the stay.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there for mix of business and pleasure - very pleasant folks and clean, neat and well lite

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight spot

Great spot for overnight.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on vacation -this was top of the line budget hotel!

4/10 Poor

Don

Disliked: Staff & service, property conditions & facilities, room comfort

A No Sleep Hotel

My room was on the East side of the building facing Interstate 75. The bumper to bumper truck traffic all night kept me awake all night. The only employee was a young girl in her early 20's and couldn't be found, Tried to use the recliner chair but it was broken and locked in an uncomfortable position. Would I stay here again.......absolutely not.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay there. Great rooms,breakfast, and staff.

8/10 Good

Lynn , Wildomar Ca

Liked: Cleanliness, staff & service

A good room for a great price.

My friends and I were visit the area for my first time and somehow I was put in charge of booking the room. I got so lucky with my choice. While the room was small t was clean and well taken care of. The only negative was the odor of chlorine in the water and the dry skin as a result. Amber was a sweetheart and directed us to a few local places to have fun and it was much appreciated. I would definitely stay here again. Fingers crossed they refill the Coke Zero in the vending machines.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Pawel, Houston

Disliked: Staff & service
Nominal free wi-fi, but I was not able to make a connection. Very poor breakfast.

8/10 Good

Jo, US

Liked: Cleanliness, property conditions & facilities, room comfort

Clean, friendly hotel across street from shopping

Very clean, comfortable and spacious rooms. Friendly courteous staff

8/10 Good

nadia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, Great value!

The hotel staff were friendly, the hotel was clean and the complimentary breakfast was great. The decor is dated and we had a room that faced the highway- which was a little loud. Luckily, we had a white noise machine that canceled that out! Overall, we would stay again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

C

Liked: Staff & service

Decent hotel

I've stayed at another clarion that was better. We checked in a little early and the room given to us was not finished yet by the maid. In fact the maid started cleaning before check in and must have went to break because she left the door open and the maid cart in front of it. They also left the balcony door open letting bugs into the room from the bushes outside.

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay some where else

It was not a pleasant stay the first two and a half days there cable and internet was shut off according to the front desk no refunds were to be given for inconvenience.