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Paradise Palms Resort

Family-friendly hotel with 2 outdoor pools and fitness centre

Photo gallery for Paradise Palms Resort

Room
Private kitchen
Room
Pool
Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Barbecue grill
  • Parking included
  • Laundry
  • Outdoor space

Explore the area

Map
Paradise Palms Dr, Kewarra Beach QLD, Cairns, QLD, 4879
  • Palm Cove Beach
    ‪3 min drive‬
  • Clifton Beach
    ‪3 min drive‬
  • Trinity Beach
    ‪6 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪24 min drive‬

Rooms & beds

Spaces

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About the area

Cairns

Kewarra Beach, a neighbourhood in Cairns, is home to Paradise Palms Resort. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Palm Cove Beach and Cairns Esplanade. Travelling with kids? Consider Kite Rite Australia and Hartley's Crocodile Adventures.

What's nearby

  • Paradise Palms Country Club - 2 min walk - 0.2 km
  • Palm Cove Beach - 3 min drive - 2.2 km
  • Clifton Beach - 3 min drive - 2.2 km
  • Kewarra Beach - 3 min drive - 2.2 km
  • Trinity Beach - 6 min drive - 4.7 km

Getting around

  • Redlynch Station - 14 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 20 min drive

Restaurants

  • ‪Trinity Beach Club - ‬6 min drive
  • ‪Numi - ‬6 min drive
  • ‪Trinity Beach Tavern - ‬7 min drive
  • ‪Underground Palm Cove - ‬7 min drive
  • ‪Nu Nu Restaurant - ‬6 min drive

About this property

Paradise Palms Resort

Family-friendly hotel with 2 outdoor pools and fitness centre
2 outdoor pools, a restaurant and a fitness centre are available at this hotel. Self parking is free. Additionally, WiFi in public areas, conference space and a children's pool are on-site. Housekeeping is not available.
Paradise Palms Resort offers 73 accommodations with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (surcharge) are also available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, German

Amenities

Pool
Parking included
Restaurant
Laundry
Gym
Outdoor space

House Rules

Check in after 2:00 PM
Minimum age to rent: 18
Check out before 10 AM
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Airport shuttle fee: AUD 25 per person (one way)
  • Airport shuttle fee per child: AUD 18.00 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Paradise Palms Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Paradise Palms Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradise Palms Resort?

Self-parking is free at this property.

What time is check-in at Paradise Palms Resort?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Paradise Palms Resort?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Paradise Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 25 per person applies.

Where is Paradise Palms Resort located?

This family-friendly Cairns hotel is located in Kewarra Beach, within 2 mi (3 km) of Wet Tropics of Queensland and Smithfield Conservation Park. Clifton Village Shopping Centre and Kuranda National Park are also within 3 miles (5 km).

Paradise Palms Resort Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 276 out of 468 reviews
Rating 8 - Good. 146 out of 468 reviews
Rating 6 - Okay. 31 out of 468 reviews
Rating 4 - Poor. 12 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

2.0/10

Communication

Reviews

4/10 Poor

Sarah, cairns

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
When I arrived there was no key for my room. I had to call the manager who came to reception. She was sure I hadn't booked in even after I showed her my booking confirmation. She was under the impression I had made a mistake. At some point she must have found my booking email because she eventually gave me my key but I received no apologies for the mix up or inconvenience.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
We stayed here as a family of 5 over the new year period. Despite the car park being full (so I’m assuming lots of guests) the restaurant was closed for dinner most nights. The place feels a little understaffed. The reception desk was constantly unattended and the paths and pool need a good clean. That said, the kids loved the pool and playground and the apartment was nice and spacious.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Customer service was efficient and excellent especially from Tom. The cleaning was more of changing linens and not floor cleaning and dusting. Main golf course wasn't useable, the big swimming pool was not in working condition either...
Stayed 7 nights in Aug 2019

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed here a few times and have found that it's a really great place. Everything from the pool and children's play areas and restaurant to the accommodation are all well maintained. We will definitely be back.
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The property is spacious, great location and well maintained gardens with good staff. The apartment was great size and good facilities the only negative was some marks on wall and bottom of door particularly in bathroom needed to be replaced.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and very quiet with all the facilities need for a homely stay. The gardens and pool area are a delight to see. The undercover parking is very convenient as one can park near to ones room. All the staff very friendly and helpful. The only weak point was the breakfast, the same thing everyday and very plain breakfast at that. We were told when we arrived at the airport that Cairns was not known for its food and the breakfast here was no exception.
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room and beautiful grounds

The hotel grounds were very nice and the rooms were quite spacious. The hotel was very quiet and it almost felt like we were the only ones there.
Stayed 4 nights in Apr 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Just a quick stop but it was nice! Pool, restaurant and helpful staffs.
Stayed 1 night in Feb 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise Palms Great Family Facilities

Loved the golf course and the facilities were good
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
They neglected to mention that the restaurant and bar were not open Sunday to Wednesday so had to drive a distance for food, no ice or cold water in fridge and no drinks, no remote for TV so could not watch anything, lower row of tiles in shower had not been cleaned for a long time, fresh plaster repair to hole in wall and powder still had not been vacuumed off carpet...heard every step made be person in room above, reception not around at 6.50pm and actually closed after 7pm, and the 'king bed was 2 singles pushed together....has gone downhill since I last stayed 5 years ago.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Awesome! Stayed 2 nights and found it to be clean, quite and a central location but you’ll need a hire car.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

4/10 Poor

Ana

Liked: Property conditions & facilities
No wifi? stayed for 4 nights and cleaning had extra charges, breakfast was charged. despite paying $$$ for it
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. Nice clean rooms and brilliant pool for the kids to swim in.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, staff were very friendly and welcoming.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

All good

It was good but one of the toilet sinks was blocked, the washing machine leaked so needed to turn it off after use and the aircon in the bedroom only kinda worked and made squeaking noises. Service was good and the site was pleasant.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay. Clean and friendly. Grounds and ammenities are great. Would love to come again.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean

Friendly staff. Clean facilities and great facilities. Great location
Stayed 2 nights in Aug 2018

10/10 Excellent

wombat, mooroobool

Liked: Cleanliness, staff & service, room comfort
Was great great staff very friendly good food too
Stayed 1 night in Aug 2018

8/10 Good

Angela, New Zealand

Liked: Room comfort

Spacious for family of 4

Pretty good overall starting to get worn in areas toilet roll holder falling off toilet leaking towels getting old sliding door to balcony mental bit at bottom can catch toes scrap skin off. Appliances were good quality in kitchen & bonus having washing machine & dryer would be good to have few more condiments salt pepper handy towels glad wrap or more containers with lids to store left over food. It was a great location for our family & time & I would go back priced well also you do need a car though.
Stayed 4 nights in Jul 2018

8/10 Good

Andy, FNQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice resort

We enjoyed an excellent couple of days at Paradise Palms. The room was spacious, well appointed, modern, and very clean and tidy. It had almost everything we could have wanted, including a full kitchen and a balcony. The only negative aspects were the bed, which was two singles joined together rather than a proper king-sized bed, and the lack of Wi-Fi, although it sounds like that will be an option in the future. Being so close to an excellent bar and restaurant, as well as mini-golf and various other activities, was a real bonus.
Stayed 2 nights in Jul 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenery and comfort

Spacious units with full kitchen, living and dining, plus good size balcony with outside dining table. Scenic views overlooking the pool with golf course landscaping and hills in the background. Friendly and helpful staff. A short walk to the golf club restaurant. A car advisable for shopping,etc. Considered good value.
Stayed 2 nights in Jul 2018