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Aparthotel

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park

Photo gallery for Randor Residence Tokyo Suites

Exterior
Front of property
Room
Reception
Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Washer
  • Air conditioning
  • Free WiFi

Explore the area

View map
  • Place, Ueno Park
  • Place, Sensoji Temple
  • Place, Tokyo Dome
  • Airport, Tokyo (HND-Haneda)

Choose your unit

View all photos for Family Suite, 3 Bedrooms

Living area

Family Suite, 3 Bedrooms

  • 82 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Living area

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • 1 bedroom
  • Sleeps 12
  • 4 Twin Beds, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Room

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Living area

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Living area

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Living area

Exclusive Suite, Multiple Bedrooms, Accessible

  • 82 sq m
  • 1 bedroom
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed and 8 Twin Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Room

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 100 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Double Beds and 6 Twin Futons

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About the area

Tokyo

Located in Arakawa, a neighbourhood in Tokyo, Randor Residence Tokyo Suites is near a train station. Tsukiji Outer Market and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Shinjuku Gyoen National Garden. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disneyland®, a top attraction not to be missed.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Ueno Park - 6 min drive - 2.5 km
  • Ueno Zoo - 6 min drive - 2.8 km
  • Sensoji Temple - 8 min drive - 3.4 km
  • Tokyo Skytree - 12 min drive - 5.4 km
  • Tokyo Dome - 13 min drive - 7.5 km

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Tokyo (HND-Haneda) - 47 min drive

Restaurants

  • ‪しばらく 町屋店 - ‬3 min walk
  • ‪つけ麺 あら田 - ‬3 min walk
  • ‪韓国料理ドヤジ - ‬4 min walk
  • ‪ワシマ・ミカ(・は星マーク) - ‬4 min walk
  • ‪フレッシュネスバーガー - ‬5 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a fridge, plus free WiFi, free wired Internet and a flat-screen TV. Added amenities include a microwave, a stovetop and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with complimentary slippers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Amenities

Washing machine
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Randor Residence Tokyo Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randor Residence Tokyo Suites?

Randor Residence Tokyo Suites doesn't offer parking.

What time is check-in at Randor Residence Tokyo Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Randor Residence Tokyo Suites?

Checkout is at 11:00 AM.

Where is Randor Residence Tokyo Suites located?

Located in Arakawa, this aparthotel is 0.8 mi (1.2 km) from Nippori Textile Town and within 3 miles (5 km) of Sensoji Temple and Tokyo Skytree. Ueno Park is 1.7 mi (2.8 km) away. Machiya-ekimae Station is 7 minutes by foot and Machiya-nachome Station is 9 minutes.

Reviews

Randor Residence Tokyo Suites Reviews

8.0

Very good

7.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

7.6/10

Communication
Rating 10 - Excellent. 109 out of 242 reviews
Rating 8 - Good. 58 out of 242 reviews
Rating 6 - Okay. 44 out of 242 reviews
Rating 4 - Poor. 12 out of 242 reviews
Rating 2 - Terrible. 19 out of 242 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, well worth the price
Stayed 2 nights in Jan 2025

6/10 Okay

LeeAnna

It was close to train stations and restaurants. The property itself was dingy and not well kept up with. The city me in Kyoto was amazing and I was hoping for the same experience.
Stayed 3 nights in Jun 2025

8/10 Good

Thuy

Liked: Cleanliness
Nice space a bit dusty and broken floor and stain on the couch was a damper. Close to station
Stayed 3 nights in May 2025

8/10 Good

Kelly

Liked: Property conditions & facilities, communication
A little dingy but otherwise very nice staff and close to transportation. One A/C did not work in the middle of the summer
Stayed 3 nights in Jul 2025

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities, communication
Property was great. Would definitely book again.
Stayed 9 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication

Great hotel

It was an awesome tip and really close to the train station. It was clean and spacious. Our family of five had a blast. It’s a really good place to avoid congestion.
Stayed 4 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great large rooms! Staff was very friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
Stayed 3 nights in Jan 2025

10/10 Excellent

Dinesh Kumar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location Also good space. And near by good amentied
Stayed 5 nights in Jan 2023

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A room that was spacious yet cozy. Amazing bath amenities. Excellent for a first time stay in Tokyo, I would come back again!!
Stayed 6 nights in Nov 2023

2/10 Terrible

Hatsumi

Disliked: Amenities, property conditions & facilities
Beware! Don’t believe the photos. The actual conditions are totally different! It was like a scam.. this hotel is so old and dirty. They don’t even repair the damages nor clean the room. Stains and damages are everywhere! It was a bad sanitary condition and we decided to leave as we didn’t want to stay there even for an hour. The front staff didn’t even know the manager’s contact number. It’s a strange management.
Stayed 3 nights in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, communication
We chose this because they had a room that would fit the 5 of us. It wasn't fancy, but it was convenient, clean and well run.
Stayed 3 nights in Jan 2024

10/10 Excellent

Charleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Right across 7-11, great place for a family. Spacious and provides the basic amenities. It’s about a 10-15min walk to mikawashima station and Machiya station about 5-7 min walk from apartment.
Stayed 6 nights in Nov 2023

8/10 Good

Thanh

Liked: Property conditions & facilities, communication
Place was fine, decent stay for 4 nights in Tokyo. The unit was a bit dirty (lots of dust in certain areas, stains on walls), and noise was a problem (can hear people talking and chairs scraping in adjacent units; party going on our first night, can hear lots of people running up and down the stairs, singing, and being rowdy until past 2 AM). Other than that, reception was helpful, no issues checking in or out, and unit is updated with good amenities.

4/10 Poor

CARLY

Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with our apartment. It was dirty, run down, and not as described. It was supposed to have multiple beds and a kitchen, but the only furniture in the room when we arrived was one small double bed, a dirty dining table with sticky drink rings on it, and two wooden stools. The so called kitchen was one very small bench with a sink and hotplates, and an old mini fridge with no freezer section and that barely worked. When we asked about the multiple beds and microwave, they brought in an old microwave from the storeroom as well as a very dirty futon mattress that felt like sleeping on the floor. There wasn’t even a lounge of any kind and the kitchen utensils were incredibly limited. We ended up buying a camping mattress and toaster, and eating our toast out of bowls as there weren’t even any plates. There were also no proper blinds so we were woken up before 5am every morning as that’s when the sun comes up in Tokyo! The whole place was so depressing we considered just leaving, forfeiting the money we had paid, and staying at a different hotel. The only good thing about the place was the location.
Stayed 9 nights in May 2025

8/10 Good

Dana

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was walking distance to the train stations.
Stayed 3 nights in Jul 2025

10/10 Excellent

KOSUKE

Liked: Cleanliness, amenities, property conditions & facilities, communication
友人8人で利用しました。 ベットルーム2部屋にシングルベッドが2台ずつあり4人、和室に布団で4人寝ました。 リビングも広く、清掃も行き届いてました。 チェックイン時やアメニティーのお願い事などスタッフの対応も丁寧でした。 インバウンドで都内はホテル代も高く、予約も取れないの中、料金も安く、大変快適に楽しく過ごせました。
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities
Debo decir que el lugar es muy amplio, y el personal muy atento y amable pero creo le falta un poco de cuidado a las instalaciones, el cuarto tenía un poco de humedad, la chapa se caía la manija y el elevador olía un poco raro
Stayed 2 nights in Jul 2025

8/10 Good

ALLEN

Liked: Room comfort
It was a great stay at Randor Suites. The bathroom has an automatic filling soaking tub and shower. The room was large and easily accommodated the three adults. The kitchen was small, but usable. The washing machine works, but need to hang dry the clothes. Overall, a good place to stay and for the reasonable price.
Stayed 13 nights in May 2025

8/10 Good

Deo Gene

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Randor Residence! It was very convenient for our family of five. The location is excellent — just a short walk to the train station, convenience stores, laundry facilities, and a great selection of restaurants. Everything we needed was close by, making our stay comfortable and stress-free.
Stayed 4 nights in May 2025

6/10 Okay

Christopher

Disliked: Amenities, property conditions & facilities
So this isn't a full-service hotel, and anyone staying here would do well to set their expectations appropriately. The biggest upside of our long (2-week) stay was the size and brightness of the room. A big kitchen table (6 ppl) to work at. If you need to accommodate up to about 8 people, it'll be cozy but you can do it. The worst part was the condition of the apartment, which had a full-on busted couch (seats, arm), and was clean enough, but needed a deep clean. Honestly, every soft-surface in the hotel (rooms, lounge, etc.) needs to be cleaned with a steam-cleaner and stain remover, and then hit with febreeze. Nothing was dirty, but there were a lot of worn-in stains and a lack of "freshness." An overall nickel-and-diming feel to the proceedings. Had one really terse and crappy exchange with the hotel staff via email that was really surprising, which I chalked up to a translation error. Had one AMAZING interaction with hotel staffer "Nakatani" via email. He is literally the best staffer we encountered and I hope he is well compensated and sticks around, for the hotel's sake. Oh, and if you're sensitive to traffic or train noise, you really shouldn't stay here. All in all, this should be considered a deeply budget hotel and considering the amount of space you get for the relatively low-price, it's a decent trade off.
Stayed 15 nights in May 2025

8/10 Good

Jordan

Liked: Cleanliness
7/11. The room was clean and comfortable
Stayed 3 nights in May 2025

6/10 Okay

Leonard

Liked: Communication
Disliked: Room comfort
Hotel for the most part was good. Our room on the other hand, we had some broken windows, no room number on the door, broken curtains, the toilet paper holder needs a little tightening on the screws, the remote for the ac has some crust on it, window sill was dusty, one of the doors had a hole on it, damage to the center devider ,and the projector did not work. We ended up just using our hotel room for storage. I can see lots of potential since the room was very spacious and bus station was right outside the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great hotel. Clean. Friendly staff. Good location.

This was booked half hour before we arrived because the last one didn't work out. We paid more than what we normally would pay but it was necessary and hotel had an elevator. We booked the last room and arrived just before 10pm. No issues with finding it or checking in. Near bus stop and 12-20 minutes walk to train station depending on the station. Several convience stores nearby. Decent area and clean but can be a bit noisy at times with traffic. View of sky tower outside our windows. The room was lacking some things but we spoke to front desk and they took care of it right away. Would recommend for a family stay.
Stayed 3 nights in May 2025

10/10 Excellent

Arjun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was walkable distance from the location which help lots with time management
Stayed 7 nights in May 2025