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Oaks Townsville Gateway Suites

Riverfront aparthotel with fitness centre and outdoor pool

Photo gallery for Oaks Townsville Gateway Suites

Pool
Room
Living area
Private kitchen
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
The current price is AU$169
includes taxes & fees
1 June - 2 June

Explore the area

Map
2 Dibbs Street, South Townsville, QLD, 4810
  • Queensland Country Bank Stadium
    ‪11 min walk‬
  • The Strand Beach
    ‪13 min walk‬
  • Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Living area

Apartment, 3 Bedrooms

  • 119 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Room

Apartment, 1 Bedroom (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

Room

Hotel Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping Service)

Room

Hotel Room (No Housekeeping Service)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

Room

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

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Meeting facility

Oaks Townsville Metropole Hotel

  • Pool
  • Kitchen
  • Washer
  • Dryer
8.8 out of 10, 1,505 reviews
The price is AU$170
includes taxes & fees
30 May - 31 May
Oaks Townsville Metropole Hotel

About the area

Townsville

Located on a river, Oaks Townsville Gateway Suites is in South Townsville, a neighbourhood in Townsville. Magnetic Island Ferry Terminal and Townsville Sports Reserve are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jezzine Barracks and Bush Garden Landcare Site. Maritime Museum of Townsville and Strand Waterpark are also worth visiting.

What's nearby

  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Castle Hill - 12 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 18 min walk - 1.6 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 19 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Victoria Bridge - ‬5 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬5 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬4 min walk

About this property

Oaks Townsville Gateway Suites

Riverfront aparthotel with fitness centre and outdoor pool
An outdoor pool, a fitness centre and WiFi in public areas are available at this smoke-free aparthotel. Self parking is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment features a balcony, WiFi and a flat-screen TV. Additional amenities include a fridge, a hairdryer and a shower.
Oaks Townsville Gateway Suites offers 86 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. In-room wireless Internet access is available for a surcharge.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Amenities

Pool
Parking included
Air conditioning
Laundry
Gym

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night.
Cots (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Does Oaks Townsville Gateway Suites have a pool?

Yes, this property has an outdoor pool.

Is Oaks Townsville Gateway Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oaks Townsville Gateway Suites?

Self-parking is free at this property.

What time is check-in at Oaks Townsville Gateway Suites?

Check-in start time: 2 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Townsville Gateway Suites?

Checkout is at 10 AM.

Where is Oaks Townsville Gateway Suites located?

Located in South Townsville, this aparthotel is within 1 mile (2 km) of Perc Tucker Regional Gallery, Magnetic Island Ferry Terminal and Queensland Country Bank Stadium. Maritime Museum of Townsville and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 22 minutes by foot.

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 598 out of 1179 reviews
Rating 8 - Good. 413 out of 1179 reviews
Rating 6 - Okay. 108 out of 1179 reviews
Rating 4 - Poor. 40 out of 1179 reviews
Rating 2 - Terrible. 20 out of 1179 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.6/10

Communication

Reviews

8/10 Good

Charudatt

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Not good couldn’t get there because roads were flooded. Ran hotel. Com and oaks to inform them but no refund was given so not happy
Stayed 1 night in Dec 2024

8/10 Good

Shirley

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Rooms were false advertised, using pictures from there best room as their worst, when asked the clerk, he was not helpful one bit. Also after charging money for late check out, the cleaners banging on the door at 8:30 and yelling out.
Stayed 1 night in Dec 2024

10/10 Excellent

Jodie

Liked: Cleanliness, room comfort, communication

Another Great Stay

This is our second stay at Oaks Townsville and we enjoyed it immensely. On both occasions, the front desk staff have been extremely friendly and welcoming, and on both occasions we have received room upgrades which we really appreciated. Our one-bedroom was beautiful - freshly renovated and decorated and had a lovely big balcony. The infinite pool was so inviting after a day of hot weather, and has a great outlook on the river. The public areas of the building could do with a bit of sprucing up (eg fresh paint in the corridors), and I am unsure whether we were supposed to receive full housekeeping in our apartment as our bins were emptied but our bed wasn't made and our towels weren't changed, but the public areas and outdoor area were very clean and tidy. We also appreciate the on-site car parking and the location, which is so close to bars and restaurants, and the stadium.
Stayed 2 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
In Far North Queensland I like Townsville best of all. It has full facilities and a nice open feel. The Oaks overlooking the River is perfect for a relaxing getaway. I couldn't fault it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, room comfort, communication
Friendly helpful staff, no problems at all. Clean and comfortable
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Stayed 2 nights in Aug 2024

10/10 Excellent

Shoshanna

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024

10/10 Excellent

Chantal

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024

8/10 Good

Tamara

Liked: Cleanliness, property conditions & facilities
You need more information on guests rooms about the hotel and facilities. But overall really nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was nice with new carpet. Staff were very friendly. Parking available. Pool water needs to be more clearer.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb location for restaurants. Close to everything. Super friendly staff.
Stayed 2 nights in Sep 2024

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was perfect for us, met all our needs. Kitchen was great.
Stayed 3 nights in Sep 2024

6/10 Okay

Samantha

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024

8/10 Good

Keith David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to all needs/spacious room/pool clean Need to fix gym equipment.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Amenities
Nothing to complain about
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024