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Aparthotel

The Reef Retreat

Aparthotel with free parking, near Palm Cove Beach

Photo gallery for The Reef Retreat

Exterior
Indoor/outdoor pool
Front of property
Room
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Barbecue grill
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪1 min walk‬
  • Clifton Beach
    ‪6 min drive‬
  • Trinity Beach
    ‪11 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪29 min drive‬

Choose your unit

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Standard Spa Suite

Room

Studio Standard Spa Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Room

Studio

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • 116 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Suite (Spa)

Room

Superior Suite (Spa)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite (Spa)

Private kitchen

Standard Studio Suite (Spa)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Living area

Family Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

  • 119 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 4 Twin Beds

View all photos for 3 Bedroom Townhouse

Room

3 Bedroom Townhouse

  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Escape Package - Standard Spa

Room

Escape Package - Standard Spa

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cairns

Located in Palm Cove, a neighbourhood in Cairns, The Reef Retreat is in a rural area and near the beach. Palm Cove Beach and James Cook University are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and horse riding.

What's nearby

  • Palm Cove Beach - 1 min walk - 0.0 km
  • Clifton Beach - 6 min drive - 5.0 km
  • Kewarra Beach - 7 min drive - 5.3 km
  • Trinity Beach - 11 min drive - 9.6 km
  • Skyrail Rainforest Cableway Station - 15 min drive - 15.0 km

Getting around

  • Redlynch Station - 20 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 26 min drive

Restaurants

  • ‪Numi - ‬3 min walk
  • ‪Trinity Beach Tavern - ‬10 min drive
  • ‪Underground Palm Cove - ‬3 min walk
  • ‪Nu Nu Restaurant - ‬12 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

The Reef Retreat

Aparthotel with free parking, near Palm Cove Beach
Along with an outdoor pool, this smoke-free aparthotel has Access to hot tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance. Each apartment features free WiFi, a microwave and a stovetop. A ceiling fan, a hairdryer and an iron/ironing board are among the other amenities that guests will find. Weekly housekeeping is available.
The Reef Retreat offers 32 air-conditioned accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a weekly basis.
An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Cots (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Reef Retreat have a pool?

Yes, this property has an outdoor pool.

Is The Reef Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Retreat?

Self-parking is free at this property.

What time is check-in at The Reef Retreat?

Check-in start time: 2 PM; check-in end time: 5:30 PM. Late check-in is available during limited hours.

What time is check-out at The Reef Retreat?

Checkout is at 10 AM.

Does The Reef Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 27 per person applies.

Where is The Reef Retreat located?

Located in Palm Cove, this aparthotel is 0.6 mi (1 km) from Palm Cove Beach, and within 9 mi (15 km) of James Cook University and Skyrail Rainforest Cableway Station. Wildlife Sanctuaries & Zoos is 18.7 mi (30.1 km) away.

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 261 out of 476 reviews
Rating 8 - Good. 163 out of 476 reviews
Rating 6 - Okay. 36 out of 476 reviews
Rating 4 - Poor. 14 out of 476 reviews
Rating 2 - Terrible. 2 out of 476 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8.8/10

Communication

Reviews

8/10 Good

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our week, great location.. would definitely stay again
Stayed 7 nights in Aug 2022

10/10 Excellent

Delecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay 🙏 Great position and beautiful setting.
Stayed 8 nights in Nov 2022

10/10 Excellent

Demi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Fantastic Accomadation in a very convenient location. Highly recommend 😊
Stayed 14 nights in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, room comfort, communication

Great location, nice hotel

Relaxed, good quality, fantastic location, everything we needed for a weekend break.
Stayed 2 nights in Aug 2022

8/10 Good

Timothy

Liked: Cleanliness, amenities, communication
Pleasant stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
A lovely place to stay. Very leafy and calm with a fabulous outdoor kitchen on our balcony. We had a spa room and it was very spacious.
Stayed 6 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, room comfort, communication

Reef retreat excellent value.

Excellent value. Great location.
Stayed 4 nights in May 2024

10/10 Excellent

Cecylia

This place is well maintained, lovely surroundings around the pool and spa, all day. Clean and perfectly positioned, close to everything but as well tacked away. Lovely place to stay
Stayed 8 nights in Jul 2024

10/10 Excellent

Nicole Fay

Liked: Cleanliness, amenities, communication
Best place ever will be back again
Stayed 7 nights in Jan 2024

8/10 Good

Alan Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was excellent, property was clean and comfortable. The pool and spa were excellent
Stayed 6 nights in Jun 2022

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great relaxed atmosphere - everything we needed was on hand.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities, communication
Older rooms but great size
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was in a perfect location for any restaurant or bar and everything was within walking distance
Stayed 5 nights in Feb 2023

10/10 Excellent

Kayleigh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, beautiful setting and close to all restaurants, cafes and beach. A good option for families.

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for people wanting to walk around shops and see what’s around
Stayed 7 nights in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hosts were very friendly, generous and and accommodating. The property was very conveniently located o the beach and restaurants/cafes. I would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay — the apartment was comfortable and well planned, and the trees in the central court provided shade and coolness. Will come again.
Stayed 2 nights in Aug 2024

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities, communication
Lovely beach walks
Stayed 2 nights in Dec 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort, communication

Business Trip - Sales Rep Stay

Great place to unwind after a long day drive and seeing sales appointments. Staff were amazing, room was super relaxing and everything I needed was in walking distance. Highly Recommend staying here for a break away and or your next business trip!
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
Great outside garden and pool area to relax.
Stayed 7 nights in Sep 2023

10/10 Excellent

Pimjai

Liked: Cleanliness, room comfort, communication

Lovely setting

The Reef Retreat setting is very nice and tranquil. The only drawback for us was our room was a top floor one. We had lots of suitcases due to our cruise before we disembarked in Cairns. The location is very good and close to many restaurants. The room was comfortably and had everything we needed.
Stayed 3 nights in Oct 2024

4/10 Poor

ankita

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This property is very very very average… not at all kids friendly… the pools were dirty as a drain .. they dont bother cleaning pools .. in fact me and my husband caught covid since we have come back from this place … the room was not cleaned at all … the floor was super dirty … and the man at reception was super aged to complain.. i dont think it people with kids should be at this place … their unhygienic measures costed me to have COVID
Stayed 4 nights in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mostly very good stay.. though found the school holiday crowd noisy at times.
Stayed 3 nights in Jul 2022

10/10 Excellent

Karlie

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and out, lovely setup great room. Near everything you need. Great spot and huge room.
Stayed 3 nights in Oct 2022