Surestay Plus by Best Western Syracuse Airport Htl

Property in North Syracuse with free breakfast and free airport shuttle

Photo gallery for Surestay Plus by Best Western Syracuse Airport Htl

Restaurant
Room
Room
View from property
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Pool
  • Room service
  • Outdoor space

Explore the area

Map
900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212
  • Destiny USA
    ‪7 min drive‬
  • Syracuse University
    ‪11 min drive‬
  • New York State Fairgrounds
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min walk‬

Rooms & beds

Spaces

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About the area

North Syracuse

Located in North Syracuse, Surestay Plus by Best Western Syracuse Airport Htl is near the airport. AMF Syracuse Lanes and Liverpool Public Golf and Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit New York State Fairgrounds and The Fun Junction. WonderWorks and 5 Wits Adventure are also worth visiting.

What's nearby

  • Destiny USA - 7 min drive - 9.7 km
  • Armory Square - 10 min drive - 13.3 km
  • Syracuse University - 11 min drive - 14.3 km
  • JMA Wireless Dome - 12 min drive - 14.7 km
  • New York State Fairgrounds - 13 min drive - 15.8 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Applebee's Grill + Bar - ‬5 min drive
  • ‪Middle Ages Alehouse - ‬8 min walk
  • ‪Plank Road Ice Cream - ‬5 min drive

About this property

Surestay Plus by Best Western Syracuse Airport Htl

Property in North Syracuse with free breakfast and free airport shuttle
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free property. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference centre, a seasonal outdoor pool and conference space. All 95 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls and hairdryers. Housekeeping is not available.
Surestay Plus by Best Western Syracuse Airport Htl offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This North Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the property include a seasonal outdoor pool.

Languages

English

Amenities

Pool
Breakfast included
Free airport shuttle
Pet-friendly
Free WiFi
Restaurant

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before 11 AM
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Pets

Pets allowed
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Surestay Plus by Best Western Syracuse Airport Htl have a pool?

Yes, this property has a seasonal outdoor pool.

Is Surestay Plus by Best Western Syracuse Airport Htl pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Surestay Plus by Best Western Syracuse Airport Htl?

Extended parking is available for a fee. Limited spots are available.

What time is check-in at Surestay Plus by Best Western Syracuse Airport Htl?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Surestay Plus by Best Western Syracuse Airport Htl?

Checkout is at 11 AM.

Does Surestay Plus by Best Western Syracuse Airport Htl provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Surestay Plus by Best Western Syracuse Airport Htl located?

Situated near the airport, this property is 3 mi (4.8 km) from North Medical Family Practice and within 6 miles (10 km) of AMF Syracuse Lanes and Hopkins Road County Park. The Fun Junction and Onondaga Lake Park are also within 6 miles (10 km).

Surestay Plus by Best Western Syracuse Airport Htl Reviews

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 231 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 244 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness
It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close location to the airport and convenient shuttle service. The mattress in the room I had was in need of replacement. Lumpy and saggy.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
The property is old and needs to be refreshed. Everything was there and working
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff and the convience to Hancock Airport
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming.
Stayed 1 night in Feb 2020

8/10 Good

Joe, Sauquoit, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't find anything particularly unique, but the staff was very friendly and the room was clean.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap.
Stayed 1 night in Feb 2020

6/10 Okay

Stefanie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff and food, close to airport, ugly rooms

The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too!
Stayed 1 night in Jan 2020

8/10 Good

Lynne, Northern New York

Liked: Cleanliness, staff & service, amenities
Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the sound from the room next to us was very loud I could hear the snoring threw the wall
Stayed 1 night in Jan 2020

8/10 Good

Heidi, Watertown

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the cost. Great food and friendly staff!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Good food in the restaurant and good breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling

Convenient for an early morning flight!
Stayed 1 night in Jan 2020

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

1980s time travel

Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise. Staff nice. Next door to airport for quick popover for an early flight.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Convenient and friendly . Restaurant is excellent. Room clean but dated. Would definitely use them again.
Stayed 1 night in Jan 2020