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The A.venue Hotel Suites

Luxury hotel connected to a shopping centre in Makati with free local shuttle

Photo gallery for The A.venue Hotel Suites

Room
Lobby
Living area
Treatment room
Spa reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Pool
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
7829 Makati Avenue,, Makati City, MNL
  • Greenbelt Shopping Mall
    ‪3 min drive‬
  • Glorietta Mall
    ‪3 min drive‬
  • Fort Bonifacio
    ‪7 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪25 min drive‬

Rooms & beds

Spaces

View all photos for Deluxe suite

Room

Deluxe suite

  • 40 sq m
  • Sleeps 3

View all photos for Family Suite

Room

Family Suite

  • 57 sq m
  • Sleeps 4

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • 57 sq m
  • Sleeps 4

View all photos for Standard suite

Room

Standard suite

  • 40 sq m
  • Sleeps 3

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About the area

Makati

Located in Makati Downtown neighbourhood, The A.venue Hotel Suites is connected to a shopping centre. SM Mall of Asia and Greenbelt Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Travelling with kids? Make time for Manila Ocean Park, or head to an event or a match at Smart Araneta Coliseum.

What's nearby

  • Greenbelt Shopping Mall - 3 min drive - 1.8 km
  • Glorietta Mall - 3 min drive - 2.2 km
  • St Luke's Medical Center Global City - 4 min drive - 3.6 km
  • Bonifacio High Street - 5 min drive - 4.0 km
  • Fort Bonifacio - 7 min drive - 5.3 km

Getting around

  • Manila Paco Station - 6 min drive
  • Guadalupe Station - 20 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 30 min drive

Restaurants

  • ‪Cafe Royal - ‬1 min walk
  • ‪Café Mary Grace - ‬3 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Hole in the Wall - ‬2 min walk
  • ‪El Gaucho Argentinian Steakhouse - ‬1 min walk

About this property

The A.venue Hotel Suites

Luxury hotel connected to a shopping centre in Makati with free local shuttle
An indoor pool, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Other amenities include a nightclub, a health club and a sauna.
The A.venue Hotel Suites offers 121 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchenettes with fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Languages

English

Amenities

Pool
Spa
Free WiFi
Restaurant
Air conditioning
Gym

House Rules

Minimum age to rent: 18
Check out before noon
default

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3500 per stay
  • Breakage deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: from approximately PHP 450 per person
  • Airport shuttle fee: PHP 900 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The A.venue Hotel Suites have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

What time is check-out at The A.venue Hotel Suites?

Checkout is at noon.

Does The A.venue Hotel Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 900 per vehicle applies.

Where is The A.venue Hotel Suites located?

This family-friendly Makati hotel is located in the entertainment district, within 1 mi (2 km) of Power Plant Mall and Ayala Triangle Gardens. Fort Bonifacio is 2.8 mi (4.5 km) away. Guadalupe Station is 20 minutes by foot and Buendia Station is 27 minutes.

The A.venue Hotel Suites Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 7 out of 56 reviews
Rating 8 - Good. 26 out of 56 reviews
Rating 6 - Okay. 9 out of 56 reviews
Rating 4 - Poor. 11 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Okay

YORI, Osaka,Japan

Liked: Cleanliness, room comfort
Disliked: Staff & service

友達同士で利用したいですね

全室禁煙で喫煙者にはつらいホテル。４階のレストランに喫煙コーナーがありましたが・・・ チェックイン時に喫煙した場合のペナルティーの保証金として3,500ペソとられました。 朝食は普通ですが品目が少なく感じます。またプールのスタッフが多すぎます。見られている気がします。 斜め前にSMマーケットもあるので自炊する宿泊客には良いでしょう。まわりは歓楽街です。 飛び込みで入った「李家」という韓国料理店はお勧めです
This review was submitted before 2018 and has not been verified.

8/10 Good

Winsuk

Liked: Cleanliness, staff & service, room comfort

좋은 스카이 라인

출장으로 이호텔에 숙반하게 되었는데 기격대비 좋은것 같읍니다. 조금 오래된 건물이지만. 호텔 방구조나 서비스는 괜찮았읍니다.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bryllups ophold

Det var lidt svært at vide hvilken indgang man skulle tage, når to Best Western hoteller lå lige ved siden af hinanden (-:
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Value for money

Overall pretty nice hotel.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

jen

Liked: Cleanliness, property conditions & facilities, room comfort

BE SURE TO KNOW CHECK IN CHECK OUT TIME IS 2PM MNL

Family friendly. The only thing i don't want here was when we got there I didn't know that check in check out was at 2pm. I got so grumpy because of the long flight and my son was so tired too. But they were very accomodating. If you want to hang out a lot and drink. There's a bar name KUWAGO close to the hotel. they offer cheap local alcoholic drinks.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

its a comfortable hotel and fair value at the deal price you gave. However at full desk price it would be too expensive
This review was submitted before 2018 and has not been verified.

6/10 Okay

Andrew, London, UK

Liked: Cleanliness, staff & service, room comfort

Okay but not wonderful

The challenge of finding a quality mid-price hotel in Manila continues! The size of the bedrooms in the one bedroom suites varies. The first one they showed me was somewhat claustrophobic. The second one was okay. The A/C was on the noisy side (a big negative for me) but the bed was very comfortable and there was ample hot water for the shower. For a hotel that is not that old, the rooms are not wearing very well and are already showing signs of scuffing etc with loose fitments in places. Also, you cannot make an international phone call from your room - amazing in this day! The price is right and the hotel is fairly comfortable, but and given the choice, I would recommend either staying at the Antel Spa Suites next door (also operated by Best Western) or paying the premium and staying at the Linden Suites in Ortigas. You won't regret it.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall the stay was good and the hotel had all amenities that a business traveller wants, there was even a small kitchen area for long term stay.
This review was submitted before 2018 and has not been verified.

8/10 Good

Cotent guest

Liked: Cleanliness, staff & service, property conditions & facilities

Good location for Makati area

We spent a week in a family room. I must say the room was OK. We got help when needing cutlery and plates for our food we ordered. One disadvantage is if bringing more than two items requiring WiFi access, it was not always easy to get the number of cards needed and each card expires after three days. Ordering room services worked great and the food was OK. There is some construction noise as the next lot over in the back is under construction. Also, the room keys had a tendency to stop working. So need to get it reprogrammed often. The breakfast buffet is good, but not that much to choose from. Two elevators, so at times there might be some waiting and queues. All-in-all, we're pleased with our stay.
This review was submitted before 2018 and has not been verified.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all right

Overall it was alright. At first it was hard to find due to the surrounding construction that made it confusing due to road closures. Also they had us park in the lowest basement level which smelled and was really hot like a sauna. However the lobby was nice but the lifts was small and no air con in the hallways. The rooms was nice and clean. I like the fact that there was 2 baths in the suite and a second tv in the master bedroom. Also the breakfast buffet was good. I also like the fact that the SM hyper market was just next door. We would stay here again
This review was submitted before 2018 and has not been verified.

8/10 Good

erick

Liked: Cleanliness, property conditions & facilities, room comfort

3 night's stay

the hotel is nice and friendly. food is great. perfect for whatever you wanted to do in makati without being tOo close to all the noise and traffic, yet close enough to be everywhere.
This review was submitted before 2018 and has not been verified.

4/10 Poor

perry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

not what is expected of best western

i reserve a deluxe queen ,i was given a smaller bed for two,the next day i was move to bigger room with bigger bed...queen size,poor lobby staff,..we had to wait for bell hop service for our luggage,finally a security staff help us unload with our luggage....front desk staff rommel is very attentive to our concern....we are very satisfied with house keeping services,restaurant service and staff...our room was clean,general cleanliness hotel i rate 9,restaurant food selection is adequate and staff services is good....lobby staff needs improvement...on several occassion there were traninee on the lobby..they are more attentive its a prepaid booking thru hotel.com ..we just decided to check out early and book at dusit thani for 13 night...manangement needs to address this issue with lobby services....that is the only turn off about this hotel and is very important in hotel bussiness...lobby staff is the frontline of hotel services...they are the staff that welcomes the hotel guest..a good impression is a must...heck we had better service from the uniform security assign at the parking entrance...
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

Confirmed Reservation Not Honored

We had a payed, confirmed reservation for a full month before our arrival. When we arrived the front desk mgr - Joyno informed us that there was no room available at A-venue. Wanted to put us in a condo unit for one night and then move us again. We refused and insisted on the room we had confirmed and paid for a month in advance. After three hours of aurguing, we were finally given a room at Antel. He originally wanted to book us in a totally different hotel. Someone else was at the desk complaining about dirty room and being moved and another group was also waiting for a room when we arrived. Joyno said some people were there for just one night. Appaently he had the opportunity to fill the hotel and get more money for the room(s), so he gave away reserved rooms assuming he could put people with long term reservations in temporary accommodations. When we arrived he took our credit card without advising that the hotel was totally booked or that our reservation was not being honored. Told us to be seated for a few moments and then finally advised that the hotel was totally booked. When asked how this could happen when we had a confirmed reservation - he did not answer just said he was sorry. We've stayed at A-venue and Antel for the past 3 years - will NOT return again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Staff & service

decent hotel, poor wifi

decent hotel, good service. very poor Wifi, and slow speed connections. No AC in either hallways or elevators. Good location. Lots of condos being built
This review was submitted before 2018 and has not been verified.

4/10 Poor

thomas, taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room...dunno if i get upgrade or something. but it is nice in general
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

A Venue

The location was great, but make sure your room is away from the construction site next to the hotel.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Kate, Australia

Liked: Cleanliness
Disliked: Staff & service

Not impressed!

This hotel is in the seedier end of Makati. The staff were not really interested nor helpful, we didn't feel welcome here. There are 2 lifts for the whole building. We were originally put in a room on level 5, directly above the convention room where there was a big party being held. I don't mind a bit of noise but our whole room was vibrating!!! After being passed from one staff member to the next, and waiting for them to call us back as they said they would, we went down to the lobby agian, and evenually got changed to a room on the 10th floor which was fine. Originally they tried to tell us there were no free rooms, and we would have to pay for a larger room, after we disagreed, a free room appeared...The room itself was small but clean. About 3 times, our door key stopped working, and even after going down the lifts, letting the staff know, and getting them to renew the key, going back up the lifts, it still wouldnt work... Not great to come home to after a busy day! The good things about the hotel were the staff at breakfast, who were friendly, and the fast free wi-fi. If you are planning on staying one night, this hotel would be ok, but for longer periods of time, I'd pay more to stay somewhere nicer.
This review was submitted before 2018 and has not been verified.

8/10 Good

cecilia, Rancho Palos Verdes

Liked: Cleanliness, staff & service, room comfort
Best hotel for your money. Service was great. I would have given them a 5 but the drapes didn't work and in bad shape. The grout on the bathtubs need a spray of bleach and the insulation is not great, that we heard people conversing on the hallway. Also, they need brighter lights especially in the bathrooms.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Pamo

Disliked: Cleanliness, property conditions & facilities, room comfort

ダニが平気なら広くて良いホテル

このホテルに泊まるのは３回目です。前は２ベッドルームの部屋が借りられたこともありリーゾナブルで良いホテルと思っていたのですが、今回はダニのような虫が出て困りました。部屋の交換を申し入れたのですが、一回目は満杯を理由に断られ、ようやく3晩目に変更。でもこの部屋もダニだらけでした。台湾でも似た経験がありますが、その時は階によって違ったので11階だけがわるいのかもしれません。シャワーも湯温が低くかつ流れが悪く到底推奨するわけにはいかなそうです。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff friendly & helpful, close to many places

Staff friendly & helpful, close to many places we needed to go - major airport & bus lines some distance away but economically reachable by taxie or private vehicle. Security great. Would stay again & recommend.
This review was submitted before 2018 and has not been verified.

6/10 Okay

David, Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meh...

Left me feeling flat. Hotel staff sucks. Room as decent but the shower finishes were broken. Good access to nightlife.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Liisa, Helsinki, Finland

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the hotel was construction going on 24h. That caused noice that disturbed us very much. Also the ventilation machine in the bedroom was very noisy and we couldnt switch it off. Hotel could offer ear plugs to every room for convenience of visitors.