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Hotel Maya del Carmen

Hotel with free parking, a quick walk to Quinta Avenida

Photo gallery for Hotel Maya del Carmen

Point of interest
Room
Private kitchenette
Exterior
Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Avenida 10 Esq. Calle 40, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪7 min walk‬
  • Playa del Carmen Main Beach
    ‪7 min walk‬
  • Mamitas Beach
    ‪7 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪3 min drive‬

Rooms & beds

Spaces

Kitchenette
Number of living rooms
Garden

View all photos for Hatsa-Ha

Room

Hatsa-Ha

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Habuc

Room

Habuc

  • 57 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Amaite

Room

Amaite

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Maya del Carmen is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Quinta Avenida - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.8 km
  • Xcaret Eco Theme Park - 14 min drive - 11.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Mariskinky - ‬2 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

Hotel Maya del Carmen

Hotel with free parking, a quick walk to Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-in and tour/ticket assistance.
Hotel Maya del Carmen offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a ceiling fan. Rooms open to balconies. This individually decorated accommodation has separate dining areas. Televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish

Amenities

Pool
Parking included
Free WiFi
Air conditioning
Housekeeping
24/7 front desk

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before 11 AM
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 2.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 70 per vehicle
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Maya del Carmen have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM to 9 PM.

Is Hotel Maya del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maya del Carmen?

Self-parking is free at this property.

What time is check-in at Hotel Maya del Carmen?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Maya del Carmen?

Checkout is at 11 AM. Late checkout is available for USD 10 (subject to availability).

Does Hotel Maya del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Hotel Maya del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 3 mi (5 km).

Hotel Maya del Carmen Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 64 out of 265 reviews
Rating 8 - Good. 92 out of 265 reviews
Rating 6 - Okay. 59 out of 265 reviews
Rating 4 - Poor. 26 out of 265 reviews
Rating 2 - Terrible. 24 out of 265 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome from the amazing friendly staff to also being so close walking distance to 5th avenue festivities and as well as to the beach. Place was amazing! Tons of restaurants and bars everything is walking distance including a massive grocery store that has literally everything and well priced. Definitely will return. Oscar you da man!
Stayed 9 nights in Jun 2022

6/10 Okay

Heberlin

Stayed 1 night in Jun 2022

8/10 Good

Miguel

Stayed 2 nights in May 2022

6/10 Okay

Vickiana

Disliked: Property conditions & facilities
The property was located just a few steps from all shopping and dining so that was great. The property on the other hand needs some repairs, for example the paint was chipping in the bathroom, the drain cover in the shower wasn’t screwed in and that’s just to name a few. But you get what you pay for so you just want a place to lay your head at during your trip this place is good for you since it’s far from luxury.
Stayed 5 nights in Apr 2022

8/10 Good

Noel

Liked: Cleanliness, staff & service
Very nice front desk staff. Largfe parking lot is secure and attached to the property. One block to the action on 5th Ave. Quality about what you would expect for a place that offers very inexpensive options. Large room and terrace.
Stayed 1 night in Mar 2022

6/10 Okay

Omar Moises

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

Amauri de

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Mayan hotel close to everything

Loved our stay with the location, staff and amenities. Jungle setting with pool was comfortable and lounge chair area to read and relax good. Noisy fridge was difficult to deal with when sleeping at night.
Street great to enjoy cycling
Stayed 23 nights in Feb 2022

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good size bed, air conditioning, no internet in the room, pool small and not clean. Vey old building.
Stayed 3 nights in Feb 2022

10/10 Excellent

Ramon alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Harley

Disliked: Cleanliness, staff & service, property conditions & facilities
Ojalá fumiguen las habitaciones. Está lleno de moscos
Stayed 1 night in Jan 2022

10/10 Excellent

Leski

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno
Stayed 1 night in Jan 2022

10/10 Excellent

J.Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar muy tranquilo
Stayed 4 nights in Jan 2022

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar

Horrible! No lo recomiendo Pésima atención, no tenían servicio de pago con tarjeta en ningún día, había cucarachas, el sanitario no servía nos tocaba ir a otro baño en restaurante, nunca vayan!
Stayed 1 night in Jan 2022

10/10 Excellent

Mayra J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado!

El hotel es sencillo pero muy bonito, las habitaciones son muy amplias, le hace falta un poco de mantenimiento por los pasillos pero en general todo muy bien
Stayed 5 nights in Dec 2021

10/10 Excellent

LILIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza
Stayed 2 nights in Nov 2021

8/10 Good

Tatiane

Liked: Cleanliness, staff & service
Sem água quente é cobertor. Ótimo atendimento do Dani.
Stayed 2 nights in Nov 2021

10/10 Excellent

LENIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención. Solo la caja fuerte deben de cambiarla porque se habré con cualquier llave. cambiar las luces del comedor. Y oner jabonera en las duchas ya que no hay donde asentar el jabón. Todo lo demás está súper bueno el hotel. Relación calidad precio y macnifica ubicación. Definitivo será nuestra primera opción para viajar a ese destino.
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
El estacionamiento del hotel es insuficiente para el numero de cuartos. La segunda cama estaba fatal y el aire acondicionado daba de lleno en la cama principal. El encargado al llegar contestaba como si estuviera de malas. No fue agradable en general.
Stayed 1 night in Oct 2021

8/10 Good

Edgar Aarón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente sus instalaciones, alberca limpia, habitaciones grandes
Stayed 1 night in Aug 2021

6/10 Okay

eliander

Stayed 2 nights in Jul 2021

10/10 Excellent

Dayren

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw dan acceso los mismos. Buena ubicación!
Stayed 1 night in Jun 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En terminos generales estuvo bien la estadia, el lugar es tranquilo para disfrutar tranquilo
Stayed 2 nights in May 2021