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Novum Hotel Ambassador

Hotel with free breakfast, near Miniatur Wunderland

Photo gallery for Novum Hotel Ambassador

Staircase
Lobby
Interior
Pool
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly

Explore the area

Map
Heidenkampsweg, 34, Hamburg, HAM, 20097
  • Miniatur Wunderland
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Rooms & beds

Bedroom

1 Queen Bed

Spaces

Number of living rooms

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Economy Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Hamburg

Located in Hamburg-Mitte, a neighbourhood in Hamburg, Novum Hotel Ambassador is near the airport and near a metro station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Miniatur Wunderland - 4 min drive - 2.7 km
  • Hamburg Cruise Center - 4 min drive - 2.7 km
  • Hamburg City Hall - 4 min drive - 3.0 km
  • Elbe Philharmonic Hall - 4 min drive - 3.4 km
  • Reeperbahn - 6 min drive - 4.7 km

Getting around

  • Elbbrücken Station - 3 min drive
  • Berliner Tor Station - 5 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬10 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬6 min walk
  • ‪Superbude St. Georg - ‬5 min walk
  • ‪Lunch HOUSE - ‬6 min walk

About this property

Novum Hotel Ambassador

Hotel with free breakfast, near Miniatur Wunderland
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Novum Hotel Ambassador offers 119 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, German

Amenities

Pool
Breakfast included
Pet-friendly
Parking included
Free WiFi
Restaurant

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

Pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Novum Hotel Ambassador have a pool?

Yes, this property has an outdoor pool.

Is Novum Hotel Ambassador pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novum Hotel Ambassador?

Self-parking is free at this property.

What time is check-in at Novum Hotel Ambassador?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novum Hotel Ambassador?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Where is Novum Hotel Ambassador located?

Located in Hamburg-Mitte, this hotel is 0.9 mi (1.4 km) from Museum of Arts and Crafts Hamburg and within 3 miles (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.7 mi (4.4 km) away. Berliner Tor Station is 5 minutes by foot and Hammerbrook S-Bahn is 9 minutes.

Novum Hotel Ambassador Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 102 out of 453 reviews
Rating 8 - Good. 236 out of 453 reviews
Rating 6 - Okay. 95 out of 453 reviews
Rating 4 - Poor. 14 out of 453 reviews
Rating 2 - Terrible. 6 out of 453 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Caleb

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Leyla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war nicht sauber. Meine Bettwäsche war dreckig. Der Frühstücksraum war täglich voll mit Brösel überall. Einrichtung sehr alt und nicht modern usw…..
Stayed 4 nights in Nov 2022

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra prisvärt hotell som passar när du har bil
Stayed 2 nights in Oct 2022

4/10 Poor

Güray

Stayed 1 night in Nov 2022

6/10 Okay

Anja

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Einrichtung total abgewohnt, begrenztes Frühstücksangebot, außerhalb des Hotels grausame Gegend, Sauberkeit und Freundlichkeit gut, Bad uralt

8/10 Good

Saverio Lo

Liked: Cleanliness, staff & service, property conditions & facilities
Stanza silenziosa
Stayed 5 nights in Oct 2022

8/10 Good

Ines

Stayed 3 nights in Oct 2022

8/10 Good

Karin

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Oliver

Stayed 2 nights in Sep 2022

8/10 Good

Florian

Liked: Staff & service
Baustelle vor dem Fenster, Beginn von Bauarbeiten um kurz vor 7 Uhr. Schimmel in der Dusche, sowie Haare im Waschbecken - ansonsten sauber
Stayed 1 night in Sep 2022

8/10 Good

Jörg

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Götz

Liked: Cleanliness, staff & service
Disliked: Amenities
sehr schlechte Abwickung im Bereich Buchungsbestätigung bis Zimmerübergabe/ Beschwerdemanagement. Unseriöse Vermittlung von Zimmereigenschaften, die mit BUchungsbestätigung überhapt nicht mit Realität übereinzubringen ist. Auch Beschwerdemanagement ist miserabel bis hin zu nicht vorhandenen Kompensationsbereitschaft, zu kleines Zimmer und keine Poolnutzung. Das motiviert nicht zu einer weiteren Buchung mit diesen Systembedigungen - es gibt halt auch Alternativen für den Preis. MfG G. Richter-Sandvoß
Stayed 2 nights in Sep 2022

8/10 Good

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An dem Zimmer gibt es wenig auszusetzen. Das WC und die Dusche waren sauber, das Bett gemütlich und man hat sogar einen Mini-Kühlschrank im Schreibtisch! Einzig die fehlende Steckdose am Bett ist mir aufgefallen. Es gibt eine am Schreibtisch, aber sonst habe ich nichts gefunden. Kann auch nur am Zimmer gelegen haben. Ansonsten war ich zufrieden.
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Stayed 1 night in Aug 2022

8/10 Good

Brgitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

8/10 Good

Bjoern

Liked: Cleanliness, staff & service

Super Freundlich

Zwar in die Jahre gekommen, aber sauber und fantastisch freundliches Personal. Preis-Leistung absolute Spitzenklasse
Stayed 1 night in Aug 2022

10/10 Excellent

Per

Stayed 1 night in Aug 2022

10/10 Excellent

Kestutis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Jürgen

Liked: Staff & service, property conditions & facilities
Lage des Hotels ist gut, nur 5 min. von U Bahn entfernt. Ab 18:00 hatten wir kein warmes Wasser und das mit Kindern ,das geht gar nicht. Die Lüftung im Bad schnarrte die ganze Nacht .
Stayed 2 nights in Aug 2022

8/10 Good

Jens

Liked: Cleanliness, staff & service
Die Tiefgarage war einwenig zu niedrig, wenn 2,20 m dran steht erwarte ich überall in der Garage 2,20 m und keine Rohre die niedriger hängen, davon abgesehen war sie sehr beengt und kelin, für meinen Transporter recht unbequem. Die Gebühren von 12 Euro pro Tag, auch etwas hoch, 8 Eurohätten auch gereicht.
Stayed 3 nights in Aug 2022

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Freundlicher Service. Alte Einrichtung und sehr wackelige Tische im Frühstücksraum. Bett war etwas klein für zwei Personen und Matratze war nicht gut. Im Bad hat es stockig gemüffelt. Sonst O.k.
Stayed 1 night in Aug 2022

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Großes Familienzimmer, gutes Preis-Leistungs-Verhältnis.
Stayed 1 night in Aug 2022

10/10 Excellent

Nihad

Stayed 1 night in Jul 2022