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Charles Hope Apartments Brentford

Apartments in Brentford with kitchens and washing machines and dryers

Photo gallery for Charles Hope Apartments Brentford

Room
Private kitchen
Private kitchen
Room
Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Pet-friendly
  • Kitchen
  • Free WiFi

Explore the area

Map
Building 4, New Horizons Court,, Brentford, England, TW8 9ET
  • Syon Park
    ‪9 min walk‬
  • Twickenham Stadium
    ‪7 min drive‬
  • Royal Botanic Gardens, Kew
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪14 min drive‬

Choose your unit

View all photos for Deluxe Studio

Room

Deluxe Studio

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment - Balcony

Room

Three Bedroom Apartment - Balcony

  • 39 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Two Bedroom Apartment - Balcony

Room

Two Bedroom Apartment - Balcony

  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Apartment - Balcony

Room

Superior Two Bedroom Apartment - Balcony

  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Apartment

Room

Two Bedroom Apartment

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio

Room

Superior Studio

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Living area

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Apartment

Room

Superior Two Bedroom Apartment

  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Apartment

Living area

Superior Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment - Balcony

Room

One Bedroom Apartment - Balcony

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Brentford

Located in Brentford, Charles Hope Apartments Brentford is near a metro station. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Royal Botanic Gardens, Kew and London Eye. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or OVO Arena Wembley.

What's nearby

  • Boston Manor Park - 6 min walk - 0.5 km
  • Syon Park - 9 min walk - 0.8 km
  • Twickenham Stadium - 7 min drive - 4.0 km
  • Ealing Broadway Shopping Center - 7 min drive - 3.6 km
  • Royal Botanic Gardens, Kew - 11 min drive - 2.4 km

Getting around

  • Boston Manor Underground Station - 2 min drive
  • Syon Lane Station - 4 min walk
  • Heathrow Airport (LHR) - 23 min drive

Restaurants

  • ‪YO! Isleworth Tesco Kiosk - ‬7 min walk
  • ‪Magpie and Crown - ‬18 min walk
  • ‪Feather & Heart - ‬17 min walk
  • ‪The Rising Sun - ‬17 min walk
  • ‪Cafe Sorrento - ‬10 min walk

About this property

Charles Hope Apartments Brentford

Apartments in Brentford with kitchens and washing machines and dryers
This smoke-free apartment building features concierge services, express check-out and free self-parking. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area. Weekly housekeeping is available.
Charles Hope Apartments Brentford offers 55 accommodations with washers/dryers and coffee/tea makers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature premium bedding. 32-inch LED televisions come with digital channels. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Amenities

Kitchen
Washer
Dryer
Pet-friendly
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay (for stays between 16 January and 25 March)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Charles Hope Apartments Brentford pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Charles Hope Apartments Brentford?

Self-parking is free at this property.

What time is check-in at Charles Hope Apartments Brentford?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Charles Hope Apartments Brentford?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Charles Hope Apartments Brentford located?

Situated in Brentford, this apartment building is 1.1 mi (1.8 km) from Thames River and within 3 miles (5 km) of Ealing Broadway Shopping Center and Twickenham Stadium. Royal Botanic Gardens, Kew is 3 mi (4.8 km) away. Syon Lane Station is only a 4-minute walk and Brentford Station is 15 minutes.

Charles Hope Apartments Brentford Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 30 out of 61 reviews
Rating 8 - Good. 19 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

9.0/10

Cleanliness

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8.2/10

Communication

Reviews

8/10 Good

molly

Liked: Cleanliness, communication
Good stay, will definitely be back
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, room comfort, communication
Great stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

angela

Liked: Cleanliness, room comfort, communication
Very clean nice apartment. Little hard to find at first, but once clarified the entrance easy to find and enter
Stayed 2 nights in Oct 2024

10/10 Excellent

Massimo

Liked: Cleanliness, room comfort, communication

Great value for money, with good transport links

Really good value for money! Very conveniently located with very good public transport links to central London. EV chargers in the car park actually do work once you look for name on the wallbox, not the location on the app (as they don’t exist there). We will certainly use this premises in the future again. Cleanliness in the car park and surroundings of the property was initially not great, however it was cleaned up after a few days, guess it was related to Christmas absences of staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable.
Stayed 4 nights in Apr 2024

10/10 Excellent

DANILO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

A pleasant stay

Nice stay in this service apartment for 4nights. Easy access. The apartment is spacious and there is coffee machine provided. There are some utensils where you can cook your meal but no salt pepper or oil provided. Washing machine and free parking is a bonus. The service is within walking distance to train stations, there are buses around where you can easily get to London central. Tesco is not far away, just some minutes walk. Overall I think it is a nice place to stay.
Stayed 4 nights in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
I traveled from the US with my wife, daughter (13 yrs old) and my nephew (16 yrs old). We were visiting friends near Richmond, London, England. We were also traveling around England with a rental car. Most hotels around England do not come with parking so this is a big plus. They have an underground parking where you use a PIN to enter and exit. There is not much to do around the neighborhood but since we have a car it was not an issue. One complaint my wife had was that the hot water for her bath was not hot enough. Another minor complaint is, the unit has a washer but no dryer. I know the hotel description does not mention laundry.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Amenities
A great place to stay. About 1 hour from central London. The accommodation was clean and we had all we needed to enjoy our stay. However on both nights we were subject to unacceptable noise from incoming residents between 3am-6am.
Stayed 2 nights in Nov 2023

8/10 Good

Penny

Liked: Cleanliness, amenities, property conditions & facilities, communication
The access to the transportation network. The staff were very friendly and helpful
Stayed 5 nights in Apr 2023

8/10 Good

Jessica

Liked: Cleanliness, room comfort, communication

Clean spacious apartment

Nice large apartments Very clean Everything brand new Helpful staff Bit in the middle of nowhere but easy access to train station
Stayed 2 nights in Jul 2022

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities, communication
After a night in a horrible hotel, this flat was amazing. It was exceptionally clean, beds were great, and kitchen had everything you could need. We walked over to a restaurant for dinner that was recommended in the listing’s app and then to a grocery store. There was a washer/dryer in the unit so we were able to catch up on some laundry. We would love to stay here again if the occasion presents itself.
Stayed 1 night in Dec 2023

10/10 Excellent

Nikos

Liked: Cleanliness, room comfort, communication

Customer Service

Customer service team are excellent - second to none!
Stayed 2 nights in Apr 2024

8/10 Good

graham

Liked: Cleanliness, room comfort, communication

OK ... would stay again.

Good location for work. Bed comfy. Close to Tesco's for provisions. Had apartment 18 on 2nd floor - next to Great West Road and did hear road noise. Lack of food options in vicinity.
Stayed 2 nights in Apr 2023

10/10 Excellent

Fidela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beyond expectation! Very recommended. However if you travel with friends under 22, please contact them as there’s extra deposit need to be paid
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice walk to Twickenham Stadium...but takes an hour! You can of course take bus, train or taxi
Stayed 1 night in Jun 2023

6/10 Okay

EMMADORIS

Liked: Room comfort, communication
There were different strands of hairs on the bed so beddings probably weren’t changed There were no pods for the coffee machine and the kettle wasn’t working so a bad start to the morning as had to be at work at 8am
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, room comfort, communication

Always great & consistent.

I always find these apartments a great location for my work & with parking available even better. I arrived to a warm apartment but with a fan in the room & turned on, which was appreciated. The electric charging in the car park was not working so I was unable to charge my vehicle, I had this issue last time & noticed that no one else was charging. A suggestion of improvement would be to include which building you are in by talking about the car park, if you arrive by car it isn’t always obvious if you need to be entering from the top or bottom of the car park. I have experienced guests wandering aimlessly in the past for this reason. I still struggle to be clear (after circa 10 visits) to be clear on this point
Stayed 1 night in Jul 2024

8/10 Good

Sophy

Liked: Cleanliness, room comfort

Great Accommodation with a tiny sour note

Arjun the concierge was super friendly and really helpful even though there were a lot of crossed wires from head office. Unfortunately when we got back in the early hours and our access code didn't work the night time femal concierge was humourless and rather rude. That was the only down point. Overall a great experience and will definitely use the apartments in the future.
Stayed 1 night in Mar 2023

10/10 Excellent

Susannah

Liked: Cleanliness, room comfort

Great studio apartments.

We needed somewhere at short notice for our adult family and dog as our other accommodation had let us down. The booking process was a bit of a pain with documents being sent but actually it all worked smoothly, the self check in was great with a keyless access code system. The rooms were fabulous with high end appliances and spotless with loads of space. The inclusion of parking was a massive bonus. It’s about 15 mins into Heathrow by car, 1 mile from a tube and 35 mins drive into central london. 30 min drive to Wembley stadium- all of which we needed. My only criticism is the outside spaces seem rather uncared for, dead birds, cigarette buts etc and with a little work they could be a real asset. Wouldn’t hesitate to recommend.
Stayed 2 nights in Aug 2023

6/10 Okay

Lesley

Liked: Cleanliness, room comfort
Disliked: Communication

Clean and spacious but there were problems

Clean, spacious and safe appartement. Could have been really good but had not sufficiently checked before our stay. The hairdryer was missing and the TV did not work (remote possibly needing new batteries). We had a reply after communicating this ( also a broken drawer ):" Thank you for reaching out (! !). You will not be held responsible" but no one brought hzirdryer or batteries for the next day ( 2 night stay). The oven and microwave took some time to work out - and we switched off the 'air connditioning ' in the bedrooms in sheer frustration as even following the indtructions in a downloaded manual didnt work. Everything thing looked lovely but not at all practical.
Stayed 2 nights in Jun 2024

6/10 Okay

Heather

Liked: Cleanliness, room comfort
Disliked: Communication

Lively apartment, however….

The apartment itself was lovely, very clean and modern although the outside area could do with a clean and it was really hot in the apartment. What we didn’t expect was another couple entering our apartment whilst we were in it with a different lock code!!! I have contacted the property customer services and was advised someone would call me back yesterday to discuss but this has not happened. I’m afraid a complaint is now in process
Stayed 1 night in Jun 2023

6/10 Okay

Sharon

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
The staff were helpful especially Leeban, who went above and beyond to assist.. The location of the property was ideal to get around by bus or train. The lobby area smelled awful! I am not sure if this was contributed to them accommodating pets and not having proper ventilation. There is no air-condition. There was no reception area to ask questions or for assistance. It was "catch me when you can" because no one was stationed on property. The rooms were not cleaned everyday as advertised. While we were there they ran out if towels to bath with.
Stayed 3 nights in Jun 2023

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Disliked: Communication

Good and bad

Spoke to the people on the phone to get my pin for the key fob for the room as they didn’t send me the email with it , very confusing I had to get it over the phone , when in the room only 1 large towel for 2 people no air con they said there was a fan and there wasn’t then they sent one but it was broken no actual fan in it , room was lovely but things could of been better , the people on the phone were good though to help .
Stayed 1 night in Jun 2023