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Le Grand Hôtel & Spa et son Chalet

Mountain ski retreat with 3 restaurants and full-service spa

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Photo gallery for Le Grand Hôtel & Spa et son Chalet

Outdoor dining
Billiards
Pool
Meeting facility
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
  • Pool
  • Spa

Explore the area

Map
Place du Tilleul - 17/19, rue Charles-de-Gaulle, Gerardmer, Vosges, 88400
  • Gerardmer Ski Resort
    ‪1 min walk‬
  • Lac de Gérardmer
    ‪8 min walk‬
  • La Mauselaine
    ‪3 min drive‬

Rooms & beds

Spaces

Garden

Deluxe Room (Park)

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Junior Suite

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Standard Room (Park)

  • Sleeps 3
  • 1 Double Bed

Superior Room (Village)

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Gerardmer

Located in Gerardmer, Le Grand Hôtel & Spa et son Chalet is in a rural area and near a boardwalk. La Bresse-Hohneck and Gerardmer Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lac de Gérardmer and Ballons des Vosges Nature Park. Jardin de Berchigranges and La Bresse Ice Rink are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing and ski runs, or try out other outdoor activities such as snowshoeing.

What's nearby

  • Gerardmer Ski Resort - 1 min walk - 0.0 km
  • Jardin de Berchigranges - 2 min walk - 0.2 km
  • Gérardmer Casino - 6 min walk - 0.6 km
  • Lac de Gérardmer - 8 min walk - 0.7 km
  • La Mauselaine - 3 min drive - 2.0 km

Getting around

  • Laveline-devant-Bruyères Station - 24 min drive

Restaurants

  • ‪L'Hors du Temps - ‬6 min walk
  • ‪La P'tite Sophie - ‬3 min walk
  • ‪Le Grizzly - ‬2 min walk
  • ‪Le Bistro Burger - ‬4 min walk
  • ‪Le Neptune - ‬6 min walk

About this property

Le Grand Hôtel & Spa et son Chalet

Mountain ski retreat with 3 restaurants and full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Le Grand Hôtel & Spa et son Chalet for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Le Grand Hôtel & Spa et son Chalet offers 76 accommodations with complimentary bathrobes and a hairdryer. This Gerardmer hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, French, German, Spanish

Amenities

Pool
Hot tub
Spa
Pet-friendly
Parking included
Free WiFi

House Rules

Check in after 4:00 PM
Check out before 11:30 AM
default

Pets

Pets allowed
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Le Grand Hôtel & Spa et son Chalet have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Le Grand Hôtel & Spa et son Chalet pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Le Grand Hôtel & Spa et son Chalet?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Le Grand Hôtel & Spa et son Chalet?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Le Grand Hôtel & Spa et son Chalet?

Checkout is at 11:30 AM.

Where is Le Grand Hôtel & Spa et son Chalet located?

Located near the slopes, this Gerardmer hotel is situated in the mountains, within a 10-minute walk of Gerardmer Ski Resort and Lac de Gérardmer, and is convenient for winter sports, such as cross-country skiing and snowshoeing. Jardin de Berchigranges and Ballons des Vosges Nature Park are also within 5 minutes.

Le Grand Hôtel & Spa et son Chalet Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 47 out of 98 reviews
Rating 8 - Good. 35 out of 98 reviews
Rating 6 - Okay. 11 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Renaud

Stayed 1 night in Feb 2022

10/10 Excellent

Doriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

CLARISSE, Longlaville

Liked: Cleanliness, amenities, property conditions & facilities
C’est la quatrième fois que nous nous rendons dans cet établissement. Accueil chaleureux établissement digne d’un quatre étoiles. Chambre propre cosy et bien insonorisée . La piscine et les commodités sont vraiment au top. Très bon petit déjeuner copieux. Les : la situation centrale, l’accueil, Piscine intérieure chauffée et très propre unité. Les moins : wi-fi à revoir. Qui saute régulièrement utilisable uniquement dans la chambre et le bar de l’hôtel. Dès lors on se rend à la piscine ou sur les terrasses c’est terminé. La grande déception cette année est l’un des trois restaurant le coq à l’Ane qui perd de sa prestance notamment au niveau du choix des repas : plus de menu au choix si vous n’êtes pas en demi-pension. Qualité moyenne. Le service et l’accueil sont déplorables. très peu de sourire la jeune fille qui était déjà l’année dernière n’est toujours pas sympathique. On a franchement l’air de l’ennuyer. Les repas servis vite fait les uns après les autres…expédié en 45 minutes c’est bien dommage pour la réputation de l’hôtel !! Beaucoup de couples autour de nous pensaient exactement la même chose et été aussi déçu que nous. heureusement que le Grand cerf reste toujours très bon. !!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade au Grand Hôtel & Spa

Superbe hôtel, piscines (dont la piscine extérieure chauffée, un délice !), belle grande chambre moderne, restaurants... et un service très pro. Le tout dans un écrin de verdure en plein centre de Gerardmer. C'est un peu cher, certes, mais ça se justifie. 9/10 !
Stayed 3 nights in Aug 2020

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Séjour agréable avec tous les services souhaités !
Stayed 2 nights in Aug 2020

10/10 Excellent

IRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

EMMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort

Dommage

Magnifique hôtel avec de belles prestations. Par contre très déçu par le service. Les employés de l hôtel ne savent pas ce que le mot service veut dire et c est dommage car cela gâche tout le reste
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
belle piscine intérieur mais eua tres froide a l exterieur malgré les 40 degres!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste parfait……………………………………………………………………………………………………………………….
Stayed 2 nights in Jun 2019

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, room comfort

j'ai beaucoup apprécié le spa et la piscine

Petit déjeuné moyen sur les trois jours, il a toujours manqué quelque chose. Restaurant du coq à l'âne rapport qualité-prix moyen.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Lauriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent en tous points

Nous avions réservé une nuit dans le cadre d'une Smartbox. Excellent hôtel, service impeccable & personnel très agréable. Localisation parfaite, nous reviendrons !
Stayed 1 night in Dec 2018

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

2/10 Terrible

Julien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant, chambre très confortable personnel à l'écoute du client
Stayed 1 night in Sep 2018

10/10 Excellent

François, Strasbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour, dans un hôtel de grand confort, avec un accueil parfait.
Stayed 2 nights in Sep 2018

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre non climatisée
Stayed 1 night in Jun 2018