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ZEN Rooms Near BCS Mall Penuin

Hotel in Batam with free breakfast and free airport shuttle

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Photo gallery for ZEN Rooms Near BCS Mall Penuin

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Room
Room
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Reviews

7.0 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Komp. Penuin Centre, Blok OB No. 1 -7, Batam, Batam Island, 29211
  • BCS Mall
    ‪2 min walk‬
  • Grand Batam Mall
    ‪3 min walk‬
  • Nagoya Hill Mall
    ‪15 min walk‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Rooms & beds

-1 bedrooms (sleeps 2)

Spaces

Standard Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Batam

Batam is home to ZEN Rooms Near BCS Mall Penuin. Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda.

What's nearby

  • BCS Mall - 2 min walk - 0.2 km
  • Grand Batam Mall - 3 min walk - 0.3 km
  • Nagoya Hill Mall - 15 min walk - 1.3 km
  • Harbour Bay Ferry Terminal - 5 min drive - 4.1 km
  • Batam Centre Ferry Terminal - 8 min drive - 7.8 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪De Loving Heart - ‬5 min walk
  • ‪Kangen Café - ‬5 min walk
  • ‪Pelangi Kopitiam - ‬3 min walk
  • ‪Kopitiam Long Shu Siah - ‬2 min walk
  • ‪Citra Pempek - ‬5 min walk

About this property

ZEN Rooms Near BCS Mall Penuin

Hotel in Batam with free breakfast and free airport shuttle
Along with a restaurant, this smoke-free hotel has 24-hour room service and a meeting room. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a 24-hour front desk and a front desk safe are on-site.
ZEN Rooms Near BCS Mall Penuin offers 10 air-conditioned accommodations with a safe and a hairdryer. 20-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages

English, Indonesian

Amenities

Breakfast included
Free airport shuttle
Parking included
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 2 PM
Check out before noon
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Frequently asked questions

Is ZEN Rooms Near BCS Mall Penuin pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZEN Rooms Near BCS Mall Penuin?

Self-parking is free at this property.

What time is check-in at ZEN Rooms Near BCS Mall Penuin?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ZEN Rooms Near BCS Mall Penuin?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does ZEN Rooms Near BCS Mall Penuin provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is ZEN Rooms Near BCS Mall Penuin located?

Situated in Batam, this hotel is within a 15-minute walk of BCS Mall and Grand Batam Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

ZEN Rooms Near BCS Mall Penuin Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 2 out of 25 reviews
Rating 8 - Good. 14 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Siow Har

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to 2 shoppg malls + nice and friendly staffs

Service was amazing from front line recep, Ms Dewi. So friendly, bubbly and helpful. The hotel is at a back lane, but pretty near to both shopping malls; BSC and Grand Batam Mall. Beddings in the room are pretty comfy (for me).
Stayed 1 night in Feb 2020

8/10 Good

Philip Poh Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & easily accessible

The checkin was prompt & efficient, front desk staff are friendly & helpful. The location is close to local eateries & malls are within walking distance. Only 20 minutes by taxi to Batam Center Ferry.
Stayed 1 night in Dec 2019

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort

Short Getaway

Overall was good. Front desk office Miss Dewi kind and helpful.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Overall, the location of this hotel is very convenient to the mall and market. The room is very clean and comfortable but the room is assigned to us that the window is block by the adjacant building. Worst that noise was generated throughout the night, think from should be air con compressors. Please avoid staying at room 106. Thanks!
Stayed 2 nights in Apr 2019

8/10 Good

Jeris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Room cleanliness and amenities, staff service and location were good. Water temperature couldnt stay got or cold for long, ofte too hot or too cold but was okay, haha. Room was spacious and bright. A stone's throw to local food in the vicinity, as well as BCS Shopping Mall.
Stayed 2 nights in Mar 2019

6/10 Okay

Chee

Liked: Cleanliness, property conditions & facilities, room comfort

Fanastry

The rooms was not ZEN rooms
Stayed 1 night in Feb 2019

8/10 Good

Ler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location hotel

Great location for a weekend escape for food and shopping , staffs are friendly , room is clean and comfort also................overall good choice if you need to escape for foodies and shopping the location is great.
Stayed 2 nights in Feb 2019

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking is city view . When staying in the room that no city view.
Stayed 2 nights in Feb 2019

8/10 Good

Shahirah

Liked: Staff & service, room comfort
All else is great except for the water heater in the shower which temperature isn’t constant - hot 1 minute, cold in the next. Room carpet is dirty, along with coakcroach sightings. But overall, the hotel was comfortable for our stay.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
The hotel is surrounded with food stalls - Chinese n Halal food. Traffic flow along the hotel is heavy causing noise. Breakfast has wide spread of dishes to use. Replenishment is fast by the staff. Cleanliness of carpet in the room is unclean. Overall facilities are ok. Mini bar has alcohol drinks (beer) offered in the room at a rate. There are karaoke rooms in the other wing. Front desk staff did not ensure room is set as per the booking even after confirming during early check in. The other surprise n shocking encounter was that the housekeeping staff can enter the room to change from 2 single beds to double bed n adding extra bed when I am not in the room. I did emphasize to wait for my return as I left the hotel as my personal belongings are already in the room.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Room comfort
We didnt get t room as u promise in t website pic shown.
Stayed 2 nights in Dec 2018

4/10 Poor

S

Liked: Staff & service
Disliked: Room comfort
I booked for a double bed smoking room. Upon checked it, realised i was given a non smoking room. It was a twin beded room. Two beds joint together and the power switch in middle of the bed head. Its not comfortable at all. Bathroom blinds dropped when I tried to bring it down. First and last stay for me.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service

Poor Housekeeping. Cannot speak English.

Had a bad experience with hotel reception at check out. They insisted we took their towel. But even after checking our bags, they still couldn’t find anything. The situation was impossible to explain because out of all their staff, only 2 or 3 could speak English. Still delayed us for another 30min after checking our bags, and we could only leave because we had a ferry to catch.
Stayed 2 nights in Nov 2018

8/10 Good

Andrew

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Comfortable room in good location near to Mall with restaurants and shops.
Stayed 3 nights in Aug 2018

8/10 Good

Seow Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batam City Hotel

Its my 3 booking with Hotel.com to stay at Batam City Hotel.Convenient location. Lots of nice food at A2 food court which is about 3 mins walk from hotel. Beside food court is the Batam City shopping centre. Staff was vey good and helpful.Request for late check out as my friend was not feeling well and my ferry time is at 5pm.staff allow us to stay till 3pm to let her rest. Will definately go back again.
Stayed 2 nights in Oct 2018

4/10 Poor

Alimah, Singapore

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The room smell cigarette. Found one cockroach while sitting on the black sofa.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Value for Money

Rooms are good size for the rate. Good amenities near Mall.
Stayed 1 night in Jun 2018

8/10 Good

Chee

Liked: Cleanliness, property conditions & facilities, room comfort

Fanasty

Zena room is spaces clean and comfortable good location easy excess to amerity and foods
Stayed 1 night in May 2018

8/10 Good

DAVID LIM, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Love the location. Near to BCS, eateries, local market etc. Staff from check-in to porters were all very helpful. The oproblem is when taking a shower it turns hot and then to cold every 5 seconds
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gd

The hotel was clean and breakfast ok. Only the construction outside and was noisy