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Cleo Hotel Jemursari

Hotel in Surabaya with 24-hour front desk and coffee shop/cafe

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Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jalan Raya Jemursari No. 157, Surabaya, 60237
  • Royal Plaza Surabaya
    ‪3 min drive‬
  • Petra Christian University
    ‪4 min drive‬
  • Tunjungan Plaza
    ‪9 min drive‬
  • Surabaya (SUB-Juanda)
    ‪14 min drive‬

Rooms & beds

Bedroom

1 Queen Bed

Spaces

Number of living rooms

View all photos for Business Room

Room

Business Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Biz

Room

Twin Biz

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Biz

Room

Queen Biz

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Surabaya

Surabaya is home to Cleo Hotel Jemursari. Travellers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Surabaya Zoo and Taman Hiburan Rakyat are also worth visiting.

What's nearby

  • Royal Plaza Surabaya - 3 min drive - 3.1 km
  • Petra Christian University - 4 min drive - 2.1 km
  • Surabaya Zoo - 5 min drive - 4.4 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 8.5 km
  • Tunjungan Plaza - 9 min drive - 9.1 km

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya (SUB-Juanda) - 25 min drive

Restaurants

  • ‪Ikan Bakar Cianjur - ‬5 min walk
  • ‪Fusia - ‬7 min walk
  • ‪Depot JN - ‬2 min walk
  • ‪De Mandailing - ‬7 min walk
  • ‪Pangsit Mie Ujung Pandang - ‬3 min walk

About this property

Cleo Hotel Jemursari

Hotel in Surabaya with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a coffee shop/cafe and a business centre. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a TV in a common area.
Cleo Hotel Jemursari offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Indonesian

Amenities

Free WiFi
Restaurant
Air conditioning
Business services
Laundry
Room service

House Rules

Check in after 2:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

No pets allowed
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Smoking

Smoking allowed: in designated areas

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Frequently asked questions

Is Cleo Hotel Jemursari pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleo Hotel Jemursari?

This property doesn't offer parking.

What time is check-in at Cleo Hotel Jemursari?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Cleo Hotel Jemursari?

Checkout is at noon.

Where is Cleo Hotel Jemursari located?

Situated in Surabaya, this hotel is within 2 miles (3 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya and Petra Christian University. City of Tomorrow and Pelita Harapan University Surabaya are also within 3 miles (5 km). Jemursari Station is 23 minutes by foot and Margorejo Station is 24 minutes.

Cleo Hotel Jemursari Reviews

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

6.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As a foreigner not knowing the area and only intending to stay a single night because of a last-minute airline cancellation, I really should have done more research. The hotel was located next to a busy road and the window of the room did not have sound proofing nor did it close properly. Managed to get about 3-4 hours of sleep between the noisy night traffic and early morning prayers (also with noisy traffic). The most INCONVENIENT thing I've ever had to deal with EVER in any accommodation was that the wall sockets only worked if the lights were on. Bring a battery pack if you expect to charge your phone with the lights off. The guy at the front counter was nice though.

10/10 Excellent

Rosi

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only.
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

fast service

the service was nice, it was quick
This review was submitted before 2018 and has not been verified.

6/10 Okay

Gunawan

Disliked: Cleanliness

Not a good maintained hotel

We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction
This review was submitted before 2018 and has not been verified.

6/10 Okay

arpah

Liked: Staff & service, property conditions & facilities, room comfort

hanging out at their coffee shop

nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent,
This review was submitted before 2018 and has not been verified.

6/10 Okay

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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