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The Emerald Surfers Paradise Apartments

Mediterranean hotel in Gold Coast with free parking

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Photo gallery for The Emerald Surfers Paradise Apartments

Balcony view
Pool
Exterior
Room
Outdoor dining

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Kitchen
  • Free WiFi

Explore the area

Map
7 Mallana St, QLD 4217, 7, Gold Coast, QLD, 4217
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Cavill Avenue
    ‪10 min walk‬
  • Surfers Paradise Beach
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Rooms & beds

1 bedroom (sleeps 4)

Bedroom 1

2 Queen Beds

Spaces

Number of living rooms
Garden

View all photos for Deluxe Apartment, 2 Queen Beds, Canal View

Living area

Deluxe Apartment, 2 Queen Beds, Canal View

  • 78 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gold Coast

Located in Surfers Paradise, a neighbourhood in Gold Coast, The Emerald Surfers Paradise Apartments is in the entertainment district and on the waterfront. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Currumbin Wildlife Sanctuary. Warner Bros. Movie World and Wet'n'Wild Gold Coast are not to be missed. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

What's nearby

  • SkyPoint Observation Deck - 9 min walk - 0.8 km
  • Cavill Avenue - 10 min walk - 0.9 km
  • Slingshot - 10 min walk - 0.9 km
  • Surfers Paradise Beach - 12 min walk - 1.1 km
  • Pacific Fair Shopping Centre - 5 min drive - 3.8 km

Getting around

  • Cypress Avenue Station - 18 min walk
  • Helensvale Station - 25 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive

Restaurants

  • ‪Cantina on Capri - ‬3 min drive
  • ‪Alfresco on Elston - ‬15 min walk
  • ‪Paradox Coffee Roasters - ‬9 min walk
  • ‪Walrus Social House - ‬14 min walk
  • ‪Salt Meats Cheese - ‬10 min walk

About this property

The Emerald Surfers Paradise Apartments

Mediterranean hotel in Gold Coast with free parking
This hotel features an outdoor pool, laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site. Housekeeping is not available.
The Emerald Surfers Paradise Apartments offers 30 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Amenities

Pool
Parking included
Free WiFi
Laundry

House Rules

default

Pets

No pets allowed

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 20.00 for check-in between 8 PM and 10 PM
  • Crib (infant bed) fee: AUD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Does The Emerald Surfers Paradise Apartments have a pool?

Yes, this property has an outdoor pool.

Is The Emerald Surfers Paradise Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Emerald Surfers Paradise Apartments?

Self-parking is free at this property.

Where is The Emerald Surfers Paradise Apartments located?

Located in Surfers Paradise, this hotel is within a 15-minute walk of Cavill Avenue, Ripley's Believe It or Not and Timezone. SkyPoint Observation Deck and Surfers Paradise Beach are also within 15 minutes. Cypress Avenue Station is 18 minutes by foot.

The Emerald Surfers Paradise Apartments Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 52 out of 258 reviews
Rating 8 - Good. 87 out of 258 reviews
Rating 6 - Okay. 47 out of 258 reviews
Rating 4 - Poor. 38 out of 258 reviews
Rating 2 - Terrible. 34 out of 258 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Communication

Reviews

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2021

10/10 Excellent

Jim, Brisbane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly service. Amazing views. Great value for money. Loved the spa.
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Hye Yeon

Disliked: Cleanliness, property conditions & facilities, room comfort

see you never.

The receptionist was very kindly and sweet. and car parking area was so good. So we were expecting A hotel. BUT when we were into the room that was terrible. A smelling was like milk and cheese,, we thought about that someone did vomit to all rooms. So we had to open all windows. And they did have shampoo amenities so we disappointed a little bit. AND THEN we became little mice at the elevator for 10 minute. then the elevator moved up from ground floor to 15th floor while opened. I am a disorder patient. i had never experienced before about it. and It must not happen. FUXXIN terrible. my friend and me all panic. we just got a good view.
Stayed 1 night in Nov 2019

10/10 Excellent

Hyunmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful river views

It was great reception was lovely and helpful rooms were spacious for fam had 3 balconies and nice swimming pool and views of the river. very reasonable price for fam of four. beds were comfy and enjoyed spa bath with great view.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool unit with nice view in the upper level and is quite
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
View of the canal was nice, reception staff were great. Great price for a 2 bedroom apartment. The apartment itself was quite dated but looked like upgrades were in the process of happening. Most of the blinds didn’t work to close. Wasn’t the most convenient location but it was quiet.
Stayed 1 night in Jul 2019

8/10 Good

Carol, South Australia

Liked: Cleanliness, staff & service, room comfort

Happy customer

Reception services excellent, friendly and helpful. Rooms a little tired but plans for upgrades are in place. Clean and tidy. We had one night on 2nd floor, comfortable and quite. Second night we moved up to 13th floor, great views but noise seemed to carry further. Enjoyed both experiences. Good location short walk to the restaurants, cafes, shops and beach.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Very dated . Kitchen bench top and bathrooms painted and flaking. Main bedroom on suite no window coverage so anybody outside across the water can see you on the toilet. Some love is needed for this room.
Stayed 1 night in Jul 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location and had awesome views of all of surfers Paradise and beyond. The verandas were a bonus off every room. Great place.
Stayed 1 night in May 2019

4/10 Poor

Hayashi, Kanagawa, Japan

Liked: Property conditions & facilities
Disliked: Staff & service
The deposit (100 AUD)　by Credit card was not refund , and charged without any notification. I want it to be refund!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice place , a little run down but clean and close to everything.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The spa room was a big highlight,the ladies on the front desk were amazing they were so welcoming and willing to help were ever they could. rooms were a little run down but other then that it was a great place to stay for a family and very cheap.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect staff really helpful and cheerful.We are willing to come and stay next time in Gold Coast
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were very nice, but the apartment is a bit too old.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was in a terribly run down condition. Broken tiles near the spa, mouldy curtains, chipped walls, doors that would not shut properly, mismatched cutlery. Great layout of unit but terribly let down by the condition. Cigarette butts in the pool also!
Stayed 1 night in Mar 2019

8/10 Good

NEIL V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Friendly reception
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Fairly old inside but clean. Location was good.....
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The kitchen had everything you need to cook a meal. The unit was run down and in need of a renovation. The sheets and towels were clean but overall the room was quite dirty. Nice view though. And check in staff were lovely.
Stayed 1 night in Jan 2019

6/10 Okay

Rob

Liked: Staff & service
Disliked: Property conditions & facilities

Needs some TLC

The hotel needs a little TLC. Our room was dated & could have been cleaner. I'm a realist & understand what you get for 3 / 3.5 stars during school holidays. Location was quiet & convenient, manager was friendly & helpful, pool was out of order but the manager did ring me to let me know before our arrival which I thought was great. (our stay was for work so this didn't effect us). Rangehood didn't work, oven & hot plate need changing, light bulbs out... just minor issues which can easily be resolved. The biggest disappointments for us were no dryer & no shower in the ensuite but I have to say the manager did offer to dry our clothes if needed. Place needs some general maintenance & this would be a great place for a holiday stay. I would stay hear again for work but would probably not consider for a holiday stay unless the maintenance issues are addressed.
Stayed 4 nights in Jan 2019