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Aparthotel

Citadines Shinjuku Tokyo

Suburban aparthotel with 24-hour fitness centre and 24-hour front desk

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Photo gallery for Citadines Shinjuku Tokyo

Exterior
Front of property
Breakfast area
Lobby
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
NZ$482
2 Dec - 3 Dec

Explore the area

View map
  • Place, Isetan Department Store Shinjuku
  • Place, Shinjuku Gyoen National Garden
  • Place, Tokyo Tower
  • Airport, Tokyo (HND-Haneda)

Choose your unit

View all photos for Studio (Double)

Room

Studio (Double)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds

Room

Studio, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio, 2 Single Beds

Room

Executive Studio, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio (Double)

Room

Executive Studio (Double)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tokyo

Located in Shinjuku, a neighbourhood in Tokyo, Citadines Shinjuku Tokyo is in the entertainment district and near a metro station. Omoide Yokocho and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Isetan Department Store Shinjuku and Yanaka Ginza Shopping Street. Yanaka Cemetery and Sensoji Temple are two other places to visit that come recommended.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • Omoide Yokocho - 15 min walk - 1.3 km
  • Waseda University - 7 min drive - 2.7 km
  • Tokyo Tower - 9 min drive - 6.7 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪カレー王国 けらら - ‬2 min walk
  • ‪ケンタッキーフライドチキン - ‬4 min walk
  • ‪辛麺 華火 新宿御苑店 - ‬1 min walk
  • ‪とよ吉 - ‬2 min walk
  • ‪MIRIton cafe - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban aparthotel with 24-hour fitness centre and 24-hour front desk
A 24-hour fitness centre, self parking and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
Gym
Breakfast available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260 per night.
Cots (infant beds) are available for JPY 550.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 825 for children
  • Self-parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Citadines Shinjuku Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Shinjuku Tokyo?

Self-parking is available for JPY 2750 per night.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Shinjuku Tokyo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Citadines Shinjuku Tokyo located?

Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.

Reviews

Citadines Shinjuku Tokyo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.4/10

Communication
Rating 10 - Excellent. 1686 out of 2782 reviews
Rating 8 - Good. 902 out of 2782 reviews
Rating 6 - Okay. 154 out of 2782 reviews
Rating 4 - Poor. 29 out of 2782 reviews
Rating 2 - Terrible. 11 out of 2782 reviews

Reviews

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Apr 2025

8/10 Good

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 7 nights in Apr 2025

10/10 Excellent

Aron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing love staying here everytime
Stayed 2 nights in Dec 2024

8/10 Good

Nammuni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bus stop just in front Hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
I highly recommend Citadines Shinjuku Apart’Hotel to anyone looking for a peaceful, clean, and comfortable place to stay. It’s conveniently located with plenty of restaurants and stores nearby, making it easy to enjoy everything the area has to offer.
Stayed 6 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Excellent good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Ariel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room we stayed was spacious. Location wise - they were close to train station and convi stores!! Very clean and friendly staff!
Stayed 11 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was clean. Staff spoke English which was very helpful. They even booked me a restaurant reservation since they spoke Japanese
Stayed 3 nights in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities, communication
After full days of walking and exploring Tokyo, this hotel was the perfect retreat. The bed was incredibly comfy. exactly what I needed to recharge at night. Staff are very friendly and helpful. I’ll definitely stay here again on my next trip to Tokyo!
Stayed 3 nights in Apr 2025

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities, communication
Comfortable, convenient rooms. Just outside the heart of Shinjuku.
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, room comfort, communication
Amazing hotel where the rooms are bigger than usual from most hotels in Tokyo. Location was pretty great .
Stayed 5 nights in Sep 2024

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel in a great location, not too far from a subway station.
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel with great amenities and attentive staff. Hotel is a walkable distance to the Shinjuku train station and many of the other tourist destinations in Shinjuku. Would highly recommend and would definitely stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Roselyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was clean. Room is decent size. Friendly staff. It’s a bit of a walk to the shopping area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Koushik

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location in Shinjuku. Overall good hotel, room size was good, room was clean, stuff can speak english
Stayed 3 nights in Apr 2024

8/10 Good

Nazim

Liked: Cleanliness, property conditions & facilities, communication
Spacious room with comfortable beds
Stayed 4 nights in Apr 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, room comfort

Spring 2024

Great location, quiet with helpful and friendly staff. Would stay there again.
Stayed 13 nights in Apr 2024

10/10 Excellent

leonardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really beautiful, as always. my second time here in the same hotel, always perfect
Stayed 8 nights in Jul 2024

8/10 Good

Han Mun

Liked: Cleanliness, property conditions & facilities, communication
Staff is welcoming, friendly, knowledgeable and professional.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kazim

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this hotel during our family trip. The location was excellent—right in the middle of the city’s hustle and bustle—making it very convenient for exploring. The nearby train station was a big plus, allowing quick and easy access to major attractions. One of the highlights was the fully equipped kitchen in the room, which was incredibly helpful for preparing meals, especially while traveling with kids. The room cleaning and supply services were excellent and consistent throughout our stay. The hotel staff were also very friendly and welcoming, which made the experience even more pleasant. We chose not to use the on-site breakfast, as we found it a bit too expensive and not quite suited to our taste or usual breakfast preferences. Overall, a very comfortable and convenient stay, highly recommended for families!
Stayed 7 nights in May 2025

8/10 Good

mei wan mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and tidy. Walkable distance from JR
Stayed 1 night in Dec 2024

10/10 Excellent

Mire

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed during my business trip. The property is in excellent conditions and at an excellent location. People at the front desk are professional.
Stayed 3 nights in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overalls is good, they also have washing and dryer machines.
Stayed 3 nights in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close enough to the action to walk, but a cab is only 800 yen if you’re tired or hot. It was far enough away to be safe and quiet. The surrounding neighborhood restaurants are very nice.
Stayed 2 nights in Jul 2024