Family Hanoi Hotel

Hotel with a restaurant, a short walk to Hoan Kiem Lake

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Where to?

Dates

September 2025

October 2025

Overview
Amenities
Policies
Location
Host

Popular amenities

Room service
Housekeeping
Air conditioning
24/7 front desk
Laundry
Free WiFi

Explore the area

39C Hang Hanh, Hoan Kiem, Hanoi

Hoan Kiem Lake
‪2 min walk‬
Hanoi Old Town Night Market
‪5 min walk‬
St. Joseph's Cathedral of Hanoi
‪5 min walk‬
Hanoi (HAN-Noi Bai Intl.)
‪27 min drive‬

Rooms & beds

Spaces

Balcony

Number of living rooms

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About the area

Hanoi

Located in Hanoi, Family Hanoi Hotel is in the city centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

What's nearby

Hoan Kiem Lake - 2 min walk - 0.2 km
Hanoi Old Town Night Market - 5 min walk - 0.5 km
Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
Hanoi Opera House - 15 min walk - 1.3 km

Getting around

Hanoi Long Bien Station - 16 min walk
Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
‪Met Restaurant - ‬4 min walk
‪Gau Coffee & Bakery - ‬4 min walk
‪Běp Viet Restaurant - ‬1 min walk
‪GC Bar - ‬1 min walk

About this property

Family Hanoi Hotel

Hotel with a restaurant, a short walk to Hoan Kiem Lake

This smoke-free hotel features a restaurant, a snack bar/deli and 24-hour room service. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.

Family Hanoi Hotel offers 16 air-conditioned accommodations with DVD players and minibars. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Amenities

Free WiFi

Restaurant

Air conditioning

Laundry

Room service

Housekeeping

House Rules

Check in after 2 PM

Minimum age to rent: 18

Check out before noon

Pets

No pets allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts

Frequently asked questions

Is Family Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Hanoi Hotel?

This property doesn't offer parking.

What time is check-in at Family Hanoi Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Family Hanoi Hotel?

Checkout is at noon.

Where is Family Hanoi Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mile (2 km). Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 20 minutes.

Family Hanoi Hotel Reviews

6.6

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

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7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

10/10 Excellent

Julie

13 January 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치좋고 가성비 굿 조식도 좋아요

아주만족입니다 위치가 좋고 호안끼엠 바로 옆 주요 관광지 바로 옆 택시로 도보로 이용 가능하고 맛집도 마찬가지로 바로 옆

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

6 January 2020

Liked: Staff & service

보통

체크인하려고 하니까 옆호텔인 Hanoi family hotel이 같은 사람이 운영하는 곳이니 거기로 가라고 해서 마음대로 짐을 옮겼다. 여자사장 굉장히 불친절함. 창문이 부실해서 밖의 기름냄새가 다 들어오고, 노래소리 들림. 위치와 와이파이는 최고. 그렇지만 재방문 의사 없음.

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

30 November 2019

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

31 August 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A quick intro to our room to show us where the minibar and extra bedding was would have been great, found it all eventually. No hot water the first night, but was quickly sorted out the next morning. Night staff were excellent. Excellent location.

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

18 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパよし！

ホアンキエム湖の近くで観光しやすいです。スタッフはやさしくて親切だし、朝ごはんもとってもおいしいです。部屋の設備や清潔感は値段相応です。エレベーターがないのだけが不満ですが、荷物はスタッフが運んでくれるのでそれ程困りません。

Stayed 2 nights in May 2019

2/10 Terrible

KYUNG WOON

12 May 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

늦은체크인시 예약하지 마시길..

레이트체크인하겠다고 했음에도 체크인하려고하니 다른 호텔로 인계했다. 더 후지고 5층을 케리어들고 계단으로 옮겼다. 늦은 새벽이라 무서운데 정말 황당했었다. 앞으로는 돈 조금 더주더라도 4성을 이용하겠다. 하노이 도착 첫기분을 엉망으로 만들어줬다.

Stayed 1 night in May 2019

8/10 Good

Verified traveller

13 December 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

3 October 2018

Liked: Cleanliness, staff & service

Family hotel review

Very nice hotel and breakfast. Only problem is that there's no elevator and we were in the 5th floor

Stayed 2 nights in Sep 2018

6/10 Okay

Lim

7 September 2018

Liked: Cleanliness, staff & service, property conditions & facilities

좋은 호텔이지만..

좋은 위치의 호텔. 힘들었던 기억은 객실이 1층~5층까지 각 층에 1실만있었음. 묵었던 곳이 5층이었는데... 엘리베이터가 없어서 계단을 이용했는데 너무 힘듬. 계단또한 원형의 돌고도는 계단이며, 폭도 좁아서 짐을 들고 오르내릴때 고생이 많았음. 아이들이 내려갈때는 위험성도 있음

Stayed 2 nights in Aug 2018

Family Hanoi Hotel

Choose dates to view prices

Photo gallery for Family Hanoi Hotel

Reviews

Popular amenities

Explore the area

Rooms & beds

Spaces

Have a question?

About the area

Hanoi

What's nearby

Getting around

Restaurants

About this property

Family Hanoi Hotel

Amenities

House Rules

Pets

Smoking

Important information

You need to know

We should mention

Frequently asked questions

Family Hanoi Hotel Reviews

Reviews

7.6/10

8.4/10

8.0/10

6.8/10

Reviews

10/10 Excellent

Julie

위치좋고 가성비 굿 조식도 좋아요

Julie

6/10 Okay

Verified traveller

보통

Verified traveller

2/10 Terrible

Verified traveller

Verified traveller

8/10 Good

Verified traveller

Verified traveller

8/10 Good

Verified traveller

コスパよし！

Verified traveller

2/10 Terrible

KYUNG WOON

늦은체크인시 예약하지 마시길..

KYUNG WOON

8/10 Good

Verified traveller

Verified traveller

8/10 Good

Verified traveller

Family hotel review

Verified traveller

6/10 Okay

Lim

좋은 호텔이지만..

Lim