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Aparthotel

Quay West Suites Melbourne

Riverfront aparthotel with fitness centre and sauna

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Photo gallery for Quay West Suites Melbourne

Indoor pool
Exterior
View from room
Lobby sitting area
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Outdoor space
  • Parking available
NZ$323
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
26 Southgate Avenue, Southbank, VIC, 3006
  • Crown Casino
    ‪14 min walk‬
  • Rod Laver Arena
    ‪14 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Choose your unit

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Room

Superior Suite, 1 Bedroom, Balcony, City View

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Living area

Premium Apartment, 2 Bedrooms, Balcony

  • 90 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Room

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Room

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Living area

Premium Apartment, 3 Bedrooms, Balcony

  • 162 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Room

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

  • 90 sq m
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Room

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Room

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds, Kitchenette

Room

Studio, 2 Single Beds, Kitchenette

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

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Front of property

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About the area

Melbourne

Located in Southbank, a neighbourhood in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Melbourne Arts Centre - 2 min walk - 0.2 km
  • Crown Casino - 14 min walk - 1.2 km
  • Rod Laver Arena - 14 min walk - 1.2 km
  • Melbourne Convention and Exhibition Centre - 14 min walk - 1.2 km
  • Melbourne Cricket Ground - 2 min drive - 2.3 km

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Waterfront Southgate - ‬2 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Transport Hotel - ‬6 min walk
  • ‪Arbory - ‬6 min walk
  • ‪Clocks at Flinders - ‬4 min walk

About this property

Quay West Suites Melbourne

Riverfront aparthotel with fitness centre and sauna
Along with an indoor pool, this aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a sitting area and a microwave. Housekeeping is available on request.
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 40-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 9 January:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 40 per person
  • Covered self-parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Quay West Suites Melbourne have a pool?

Yes, this property has an indoor pool.

Is Quay West Suites Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay West Suites Melbourne?

Self-parking is available for AUD 35 per day.

What time is check-in at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quay West Suites Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quay West Suites Melbourne located?

Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Melbourne Central Station is 18 minutes by foot and Parliament Station is 19 minutes.

Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 721 out of 1023 reviews
Rating 8 - Good. 235 out of 1023 reviews
Rating 6 - Okay. 44 out of 1023 reviews
Rating 4 - Poor. 17 out of 1023 reviews
Rating 2 - Terrible. 6 out of 1023 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10

Check-in

9.6/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

10/10 Excellent

Sidney

Liked: Amenities, property conditions & facilities, communication
Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved having a suite. The array of restaurants was incredible
Stayed 3 nights in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, room comfort

Breakfast and Room Service outstanding

Rooms were clean and comfortable. Breakfast and room service was outstanding.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, communication
Loved our stay such a great location
Stayed 1 night in Apr 2023

10/10 Excellent

Bikramjit

Liked: Cleanliness, room comfort, communication
Great stay, everyone at reception are welcome excellent and the manager is great
Stayed 13 nights in Sep 2024

10/10 Excellent

Cameron

Liked: Cleanliness, communication
Well presented hotel, friendly staff. Had no problems and would recommend and definitely would come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, room comfort, communication
Great location,great breakfast,friendly staff
Stayed 3 nights in Dec 2022

8/10 Good

Colette

Liked: Cleanliness, property conditions & facilities, communication
Wonderful staff on front desk and in the restaurant.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jasen

Liked: Cleanliness, property conditions & facilities, communication
Excellent location and staff are brilliant
Stayed 4 nights in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfy beds, big rooms but no free bottled water and inconvenient location of the entrance
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic apartment, spacious, clean and great views. Very friendly, professional, and accommodating staff. Breakfast included is also fantastic value. We have stayed a few times now and are always very happy with the value for money :).
Stayed 4 nights in Jan 2025

10/10 Excellent

ROBYN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking area was a bit tight for larger vehicles
Stayed 3 nights in Apr 2025

10/10 Excellent

Sezim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great hotel elegant new great pool. Excellent service. Loved breakfast too
Stayed 1 night in Dec 2024

10/10 Excellent

Raluca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay and customer service!
Stayed 5 nights in Sep 2023

10/10 Excellent

Gamini

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, friendly, helpful staff. Nicely appointed room, very comfortable beds.
Stayed 2 nights in Feb 2023

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was amazing a d i would definitely be staying again in the future.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, communication
Great location to everything. Such a fun town
Stayed 5 nights in Jan 2024

10/10 Excellent

Raluca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely great and close to everything! Thank you for a lovely stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Amelia

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, comfy beds, great upgrade, delicious Buffet breakfast, fabulous pool and excellent location.

8/10 Good

Alissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great rooms for families, room service food was average though.
Stayed 2 nights in Feb 2023

10/10 Excellent

Leanne

Liked: Amenities, property conditions & facilities
We could not fault the place . It was immaculate. The moment you walked in the essential oils in reception was amazing . Stephen at reception was so professional and made us laugh with his wittiness. We now found a hotel we will keep coming back to .
Stayed 1 night in Feb 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place to stay! Not only is it so convenient to transport, the CBD and NGV, but also the staff at Quay West are superb. First class service and the breakfast is wonderful. Excellent!
Stayed 6 nights in Sep 2024

10/10 Excellent

Shivani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the property!
Stayed 1 night in May 2024

10/10 Excellent

Nihal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are wonderful and helpful Clean comfortable place
Stayed 4 nights in Mar 2023

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities, communication
We always love staying here, the staff are really friendly and helpful, rooms are spacious with comfy beds and we got an upgrade. The pool and spa are great with kids
Stayed 1 night in Jul 2023