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Aparthotel

Grand Mercure Apartments Magnetic Island

Luxury aparthotel with 4 outdoor pools and fitness centre

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Photo gallery for Grand Mercure Apartments Magnetic Island

Terrace/patio
Outdoor pool
Exterior
View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Dryer
  • Washer
  • Free WiFi
NZ$320
includes taxes & fees
11 Aug - 12 Aug

Explore the area

Map
146 Sooning Street, Nelly Bay, QLD, 4819
  • Magnetic Island National Park
    ‪2 min walk‬
  • Magnetic Island Golf Course
    ‪4 min drive‬
  • Horseshoe Bay Beach
    ‪7 min drive‬
  • Townsville, QLD (TSV)
    ‪38 min drive‬

Choose your unit

View all photos for 1 Bedroom Resort View Apartment

View from room

1 Bedroom Resort View Apartment

  • 30 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom Ocean Front Apartment

Room

2 Bedroom 2 Bathroom Ocean Front Apartment

  • 60 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom 2 Bathroom Resort View Apartment

Private kitchen

2 Bedroom 2 Bathroom Resort View Apartment

  • 60 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

Room

3 Bedroom 2 Bathroom Ocean View Apartment

  • 150 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 1 Bedroom Ocean View Apartment

Room

1 Bedroom Ocean View Apartment

  • 30 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom 2 Bathroom Ocean Front Apartment

View from room

3 Bedroom 2 Bathroom Ocean Front Apartment

  • 150 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 2 Bedroom 2 Bathroom Ocean View Apartment

Room

2 Bedroom 2 Bathroom Ocean View Apartment

  • 60 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the area

Nelly Bay

Located in Nelly Bay, Grand Mercure Apartments Magnetic Island is on the waterfront. Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights, and some of the area's activities can be experienced at Magnetic Island Ferry Terminal and Massage on Magnetic. Looking to enjoy an event or a game while in town? See what's happening at Queensland Country Bank Stadium or Reid Park Street Circuit. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

What's nearby

  • Magnetic Island National Park - 2 min walk - 0.2 km
  • Alma Bay - 2 min drive - 1.9 km
  • Magnetic Island Golf Course - 4 min drive - 4.0 km
  • Horseshoe Bay Beach - 7 min drive - 6.9 km
  • Magnetic Island Ferry Terminal - 28 min drive - 11.9 km

Getting around

  • Townsville Station - 52 min drive
  • Townsville, QLD (TSV) - 64 min drive

Restaurants

  • ‪Scallywags Cafe - ‬8 min walk
  • ‪Adele's Cafe - ‬8 min drive
  • ‪Rock Wallabies - ‬3 min drive
  • ‪SOS - Stuffed on Seafood - ‬4 min walk
  • ‪Boardwalk Restaurant and Bar - ‬6 min walk

About this property

Grand Mercure Apartments Magnetic Island

Luxury aparthotel with 4 outdoor pools and fitness centre
4 outdoor pools, a fitness centre and a rooftop terrace are available at this smoke-free aparthotel. Self parking is free. Other amenities include Access to hot tub, a business centre and a meeting room. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Weekly housekeeping is available.
Grand Mercure Apartments Magnetic Island offers 124 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Parking included

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside reception hours can check-in through the night service phone located beside the reception door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 10 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (from 2 to 12 years old)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Mercure Apartments Magnetic Island have a pool?

Yes, this property has 4 outdoor pools.

Is Grand Mercure Apartments Magnetic Island pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Apartments Magnetic Island?

Self-parking is free at this property.

What time is check-in at Grand Mercure Apartments Magnetic Island?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Mercure Apartments Magnetic Island?

Checkout is at 10 AM. Late checkout is available for AUD 50.00 (subject to availability).

Does Grand Mercure Apartments Magnetic Island provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 15 per person applies.

Where is Grand Mercure Apartments Magnetic Island located?

Situated on the waterfront, this luxury aparthotel is within 1 mile (2 km) of Magnetic Island National Park, Massage on Magnetic and Nelly Bay Beach. Nelly Bay Habitat Reserve and Alma Bay are also within 2 miles (3 km).

Grand Mercure Apartments Magnetic Island Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 151 out of 309 reviews
Rating 8 - Good. 93 out of 309 reviews
Rating 6 - Okay. 43 out of 309 reviews
Rating 4 - Poor. 18 out of 309 reviews
Rating 2 - Terrible. 4 out of 309 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.8/10

Communication

Reviews

10/10 Excellent

Erica

Liked: Cleanliness, room comfort, communication
Great place
Stayed 3 nights in Feb 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Property was good
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice view Plenty of pools Lovely staff Slow internet
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities, communication
What a fantastic place to stay. Staff ate wonderful also.
Stayed 2 nights in Sep 2024

8/10 Good

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities, communication
well equipped apartments and amenities throughout the complex. plenty of space in shared areas i.e. BBQ and pool areas. amazing views from all pool decks!
Stayed 4 nights in Feb 2025

8/10 Good

Vim

Liked: Cleanliness, property conditions & facilities, communication
Stunning location overlooking the Coral Sea !
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view and the sound of the ocean was wonderful.
Stayed 1 night in Aug 2024

4/10 Poor

Amy

Liked: Communication
Disliked: Cleanliness
If you get the room we did, the photos look nothing like it. The furniture was old and stained, the room wasn’t as clean as you would expect an Accor property to be and there is no way to have a shower without being seen from the kitchen/living area. We booked a 1 bedroom not a studio.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aline

Liked: Cleanliness, room comfort, communication

Amazing accommodation with great views

The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!
Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities, communication
We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.
Stayed 4 nights in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, room comfort, communication

Beautiful location and great service

We had an amazing time at a beautiful location. Our initial room had some problems - microwave didnt work, air con was noisy, no coffee machine as promised - so without fuss we were upgraded to a larger apartment for the remaining days
Stayed 4 nights in Dec 2024

6/10 Okay

Mandy

Liked: Amenities
Disliked: Property conditions & facilities
Good location, stunning view but the property cleanliness was below average and the aircon wasn’t working.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, communication
Every thing was perfect
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay here and the fact that we could choose between 4 swimming pools on location and rock wallabys are always around to watch, we really enjoyed our time. The unit was a great base for our family.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sean Paul

Liked: Cleanliness, communication
Disliked: Room comfort

Over all Amazing!

The manager of the hotel is amazing and catered for all our holiday needs. Unfortunately the unit is privately owned and is in desperate need of new beds and a freshen up. The resort is just beautiful and location the best we have been.
Stayed 3 nights in Oct 2024

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room needs some maintenance but we still had a wonderful time & didn’t want to leave.
Stayed 4 nights in Nov 2024

8/10 Good

phillip

Liked: Cleanliness, amenities, room comfort, communication
great location walkable from ferry, buses, car hire and retail. very clean, good, secure free parking, good views, 3 pools. local rock wallabies appear at dusk seeking feeding - care to feed the correct foods. great accommodation.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean, modern and spacious. Behind gated entrance which made it safe. The receptionist Polly has a welcoming smile, and was super helpful in checking in with a map and places to see. On our check out day we had a storm and our journey back wasn’t until later, Polly was super helpful and accommodating making sure we had our room for longer to keep us out the storm. We really appreciated this. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful outlook from our balcony. Richelle was very helpful & shared lots of useful info.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a family anniversary, The manager was helpful & very thoughtful. Which made for lasting, happy memories for the young couple. Thank you for your 5 star service ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had no issues what so ever thought the room was great and very roomy for the price. Staff very helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

The seaview was more like palm tree view
Stayed 4 nights in Sep 2024

10/10 Excellent

BRONWYN

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a great apartment. Two bed non water view, however we did have water since we over looked the ferry area which was fine as not noisy. The apartment was large and spacious, extremely clean and comfortable. Staff were great also. Thanks
Stayed 2 nights in Aug 2024

6/10 Okay

Heather

Liked: Communication
The property was in an ideal position to explore Nelly Bay, the marina and other areas of Magnetic Island. Unfortunately we found the apartment not as clean or as modern as we would have liked. The apartment definitely needs some maintenance and a good clean.
Stayed 9 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was great and the staff were friendly and provided excellent communication. The property was within a 2 minute walk from the ferry terminal. Our room had a good size balcony for pm drinks and we could watch the ferries come and go. The property has 4 pools, but for us the best was in block 1 the same as our room. This pool had more sunshine than the others which could be shaded much of the day or windy. The roof top in block 1 was mostly sunny.
Stayed 4 nights in Oct 2024