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Basecamp Suites Banff

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity

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Photo gallery for Basecamp Suites Banff

Private kitchen
Living area
Living area
Living area
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi
The current price is NZ$1,062
includes taxes & fees
6 Jun - 7 Jun

Explore the area

Map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪11 min walk‬
  • Banff, AB (YBA)
    ‪11 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • Mountain view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedroom

Living area

Apartment, 3 Bedroom

  • Mountain view
  • 99 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Room

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Living area

Superior Apartment, 2 Bedrooms

  • Mountain view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 3-Bedroom Apartment

Room

Superior 3-Bedroom Apartment

  • Mountain view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

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About the area

Banff

In the mountains, Basecamp Suites Banff is in Downtown District, a walkable area in Banff with great shopping. Fairmont Banff Springs Bowling Centre and Banff Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs. Banff Park Museum and Victoria Glacier are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and ice skating.

What's nearby

  • Banff National Park Information Centre - 1 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 1 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.8 km
  • Tunnel Mountain - 7 min drive - 1.7 km

Getting around

  • Banff Station - 5 min walk
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪Evelyn's Coffee Bar - ‬6 min walk
  • ‪BeaverTails - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬4 min walk

About this property

Basecamp Suites Banff

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Along with self parking, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a dishwasher. Housekeeping is available on request.
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and a hairdryer. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Hot tub
Kitchen
Free WiFi
Air conditioning
Parking available

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CAD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Basecamp Suites Banff pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Basecamp Suites Banff?

As of 28 May 2025, prices found for a 1-night stay for 2 adults at Basecamp Suites Banff on 6 June 2025 start from NZ$1,062.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Basecamp Suites Banff?

Self-parking is available for CAD 30.00 per day.

What time is check-in at Basecamp Suites Banff?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Basecamp Suites Banff?

Checkout is at 11:00 AM.

Where is Basecamp Suites Banff located?

Located in Downtown District, this aparthotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Gondola is 2.6 mi (4.2 km) away. Banff Station is 5 minutes by foot.

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 242 out of 334 reviews
Rating 8 - Good. 58 out of 334 reviews
Rating 6 - Okay. 21 out of 334 reviews
Rating 4 - Poor. 5 out of 334 reviews
Rating 2 - Terrible. 8 out of 334 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.4/10

Communication

Reviews

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
This property was clean, efficient and in a VERY good location. The unit is VERY small! There is NO closet, no room for a suitcase in the bedroom and only ONE drawer in the entire apartment. Also, the parking is VERY convenient BUT there is a $30 per day charge. Just know in advance what you are getting.
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of the property is fantastic. Easy walk to the entire downtown area. Two coffee shops with breakfast items, a grocery store and a liquor store within a 2 minute walk. Also, easy to leave in your vehicle and head to Sunshine or Norquay. The pictures of the room are a little deceiving. They are accurate, but taken in a way to make the rooms look bigger than they are. There are no closets and it feels more like a hotel room than your typical two bedroom VRBO. It had some dishes and cooking pans, etc., but you shouldn't plan on making complex meals. They do supply coffee filters, coffee, tea, salt, pepper and an oil (not sure what kind). The parking garage next door was convenient, but it is $30 per day and only allows one entry/exit. You cannot leave and come back multiple times per day without paying the hourly rate. Their system was broken 5 out of the 7 days. We were told there was free parking at the train station but we never used it. Overall, the place is clean, well maintained, with relatively new furnishings, etc. I would stay there again if we returned to Banff.
Stayed 7 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Cleanliness, room comfort

DON’T STAY HERE if you have to use the pullout bed

My friends and I booked a 2 bedroom room that was advertised for 6 people total (2 beds & 1 sofa bed). The dishes all had a film on them upon touch (clearly not cleaned properly), but otherwise the room was nice and amenities were good too. When it came time to sleep it was a different story. We pulled out the sofa bed for our 5th guest and were astonished at what we saw. There were MUTIPLE hairs all over the mattress, I’m talking of all colours and sizes (obviously accumulated over time from multiple people) all over the mattress and the biggest stain on the mattress as well. It was absolutely disgusting and looked like it has never been cleaned never mind vacuumed. On top of that, the sheets for the sofa bed were also dirty and there was only a duvet cover and pillow with no case or sheets over it. I couldn’t believe how unsanitary it was. Our friend slept on the couch using the hot tub towels as a blanket as that felt like a cleaner option than the sofabed inside. After seeing the state of that bed, it made me question the cleanliness of the other rooms too and I honestly felt gross sleeping in my seemingly clean bed. If we had 2 guests that had to use that sofabed we honestly would have had to change hotels. I don’t know why Basecamp advertises that this room sleeps 6 when the sofabed is in that state. It is very disappointing considering the cost of the room. I’ve stayed at Basecamp resorts in Canmore several times and I know they have better standards than this
Stayed 1 night in Feb 2025

10/10 Excellent

Bailey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome stay! Modern, very spacious, great price and perfect location central Banff.
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Pilar

Liked: Cleanliness, room comfort, communication
It was a great stay. My only suggestion is a much bigger sign at the front. Drive past it
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, property conditions & facilities, communication
Très facile d’accès via stationnement. Proche de tout.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities, communication
I would stay here again it’s perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities, communication
Tout était parfait! 🤩 super emplacement, lits très confortables, très propre, personnel super!! a recommander définitivement! ☀️☀️
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort, communication

Great

Great location great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Ting

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location
Stayed 4 nights in Dec 2024

8/10 Good

Belinda

Liked: Cleanliness, room comfort, communication

Great location, fabulous hot tub, compact rooms

Overall we were happy with our Christmas stay at Basecamp Suites. Location is wonderful. Honestly you'd have a hard time beating it. It's next to the IGA and only a few minutes to walk to the meeting points for nearly all major tour companies (the high school and the train station). The hot tub was AMAZING and we were surprised to find that most nights we had it to ourselves. We definitely weren't expecting that kind of privacy on the week of Christmas. There were a few downsides - the beds were comfortable but something about the mattress was really hot. It was nearly like it was retaining body heat? It got to the point where my son had to sleep with the windows open (in December!) to cool down. They value privacy. We didn't really speak to anyone much during our visit. It's all remote check in, staff are there but are inside a separate glassed off room. It's not a bad thing necessarily but it definitely felt a little impersonal at times. When we did need assistance, staff were available pretty promptly by phone. Probably the biggest downside is that it is compact to the point of cramped at times. No bench space for makeup or toiletries much. Nowhere to keep luggage. With a whole family in the two bedroom apartment we were definitely tripping over things a bit. We had a great stay but there may be better options for the price. I'd still be open to staying elsewhere next time.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, communication
Good place to stay, parking is $30-50 per day though.
Stayed 1 night in Dec 2024

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was great, kitchen and all suite facilities were good. Enjoyed the roof top hot tub.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Excellent location. Short walk to everywhere. Lots of dining option nearby. Room is very clean. Love our stay.
Stayed 5 nights in Dec 2024

8/10 Good

Nancy

Liked: Room comfort, communication

Day in Banff

We had a family night out to Banff. Location was great. Unfortunately no parking but there is a Parkade quite literally attached to the building. Out unit was great for our family, love the bedrooms and the beds were comfortable. It would definitely be a good set up for a longer stay. I think a really good clean/upkeep check is necessary; definitely mildewing smell and one of the bathrooms smelt like old water or something super stale. They also have a warning about a cleaning fee if you don’t clean prior to leaving. I understand turning over rooms in a timely fashion but that’s hotel’s responsibility not the guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Limei

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Nov 2024

10/10 Excellent

Karli

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous location and great kitchen facilities. All the staff were friendly and helpful. Would definitely stay there again!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2024

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities, communication
Book this place. All of stuff you want to do in Banff is right there. Newly remodeled. Very quite. Whole family loved it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Nov 2024

10/10 Excellent

Genny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent front desk staff! The place was in top shape, and perfectly clean. Make sure to read all the info they email / text you before arrival. It has all the information you need to get in after hours.
Stayed 2 nights in Nov 2024