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Aparthotel

My Suite Lisbon Serviced Apartments

Eco-certified aparthotel in Lisbon

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Photo gallery for My Suite Lisbon Serviced Apartments

Terrace/patio
Terrace/patio
Exterior
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Outdoor space
  • Kitchen
NZ$348
includes taxes & fees
11 Aug - 12 Aug

Explore the area

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Rua de Sao Boaventura, 23, Lisbon, 1200-407
  • Avenida da Liberdade
    ‪5 min walk‬
  • Rossio Square
    ‪8 min walk‬
  • Santa Justa Elevator
    ‪10 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Choose your unit

View all photos for Deluxe Suite

Room

Deluxe Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Garden View

Terrace/patio

Premium Suite, Garden View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Suite

Room

Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Lisbon

Located in Lisbon City Center, a neighbourhood in Lisbon, My Suite Lisbon Serviced Apartments is near a metro station. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and National Museum of Natural History are also worth visiting.

What's nearby

  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Rossio Square - 8 min walk - 0.7 km
  • Santa Justa Elevator - 10 min walk - 0.9 km
  • Commerce Square - 13 min walk - 1.2 km
  • Marquis of Pombal Square - 17 min walk - 1.4 km

Getting around

  • Rua São Pedro de Alcântara Stop - 3 min walk
  • Rossio Station - 11 min walk
  • Lisbon (LIS-Humberto Delgado) - 25 min drive

Restaurants

  • ‪Groove Bar - ‬2 min walk
  • ‪Leve Leve Tapas Bar - ‬2 min walk
  • ‪Restaurante Rosa da Rua - ‬1 min walk
  • ‪Flor da Laranja - ‬1 min walk
  • ‪Essencial - ‬1 min walk

About this property

My Suite Lisbon Serviced Apartments

Eco-certified aparthotel in Lisbon
Along with concierge services, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and a plasma TV.
My Suite Lisbon Serviced Apartments offers 15 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space
Breakfast available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Property registration number 20022/AL,20023/AL,20024/AL,20025/AL,20027/AL

We should mention

This property does not have any lifts

Frequently asked questions

Is My Suite Lisbon Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at My Suite Lisbon Serviced Apartments?

This property doesn't offer parking.

What time is check-in at My Suite Lisbon Serviced Apartments?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at My Suite Lisbon Serviced Apartments?

Checkout is at noon.

Where is My Suite Lisbon Serviced Apartments located?

Located in Lisbon City Center, this eco-certified aparthotel is within a 10-minute walk of Miradouro de São Pedro de Alcântara and Avenida da Liberdade. Rossio Square and Santa Justa Elevator are also within 15 minutes. Rua São Pedro de Alcântara Stop and São Pedro de Alcântara Stop are within a 5-minute walk.

My Suite Lisbon Serviced Apartments Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 84 out of 122 reviews
Rating 8 - Good. 27 out of 122 reviews
Rating 6 - Okay. 7 out of 122 reviews
Rating 4 - Poor. 3 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and well resourced apartment in a quiet street close to restaurants, shops and all amenities. Helpful and very friendly staff.
Stayed 7 nights in Apr 2025

8/10 Good

sinead Mary Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was perfectly located to explore the surrounding area of Lisbon and the staff were extremely friendly and knowledgeable. Our room was spacious, spotlessly clean and bright.
Stayed 4 nights in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent! Would certainly stay here again. Only a short walk into the city centre, and there are some small grocery shops nearby. Staff were super friendly, and the apartment was cleaned every day.
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property in excellent location. Very walkable. Sarah and the other staff were welcoming and helpful. Will definitely stay here again
Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and comfortable accommodations
Stayed 1 night in Jun 2024

10/10 Excellent

Sheng

Liked: Cleanliness, room comfort, communication

Suggest this place

The room is clean and the staff are friendly. The hotel location is good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, room comfort, communication

Great location.

Great location, well appointed room and comfortable bed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatma

Liked: Cleanliness, property conditions & facilities, communication
It's a lovely place close to city center, we walked everywhere, with a cozy lobby. The reception staff are incredibly helpful and friendly. There was cafe and restarurants in walking distance, we loved the propert and the city.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nida

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great area. Great place to stay at.
Stayed 1 night in Aug 2022

10/10 Excellent

raquel

Liked: Cleanliness, room comfort, communication

Great location, cozy modern apartment

The hotel is comfortable, nice and well located. We would only ask for improvements in the restroom: add counterspace to place things, add an extractor, add an anti slip mat or something on the bathtub since it may be dangerous. Most tourists shower, don't bath.
Stayed 4 nights in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, room comfort, communication
Family of 5 we had great stay, plenty of room, comfortable, would stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

Jae Kwen

Liked: Cleanliness, amenities, property conditions & facilities, communication
All staffs was excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Siddhi

Liked: Cleanliness, amenities, property conditions & facilities, communication
LOVED this property. The decor was cute and the space was clean. We had a couple issues with the circuit breaker and the lights going out a couple of times but reception was quick to help fix the issues. Would definitely recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, communication
Nice
Stayed 1 night in Jun 2024

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property. The staff were excellent. Friendly, helpful and gave lots of insight. A splendid stay.
Stayed 2 nights in Mar 2023

8/10 Good

Savitha

Liked: Cleanliness, room comfort, communication

Clean cosy apartment.

The host allowed us to drop ourbags off earlier than checkin. She provided us instructions on access and the neighborhood. There was no laundry access. There were some issues getting hot water consistently.
Stayed 2 nights in Nov 2024

8/10 Good

Werner

Liked: Cleanliness, property conditions & facilities, communication
Streets around property are steep and difficult to walk
Stayed 4 nights in Oct 2024

10/10 Excellent

Bellangelis

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’m very happy with the service at this cozy hotel. Special thanks to the reception girl. She was very kind and gave us nice and helpful tips to enjoy the city.
Stayed 2 nights in Nov 2022

6/10 Okay

Oswald

Liked: Cleanliness, property conditions & facilities, communication
The staff at the property at the reception and other were very helpful during our day and kept checking whether we needed our rooms cleaned or needed anything in the room. They were always open to help and suggest what we should be doing. The property itself was decent with a double bunkbed but the only concern we had was that there was no oven in the property or a kettle or a working toaster which made it very difficult for us to bring stuff that could be cooked in the flat. Also there was only a pan as the option to cook. It would be useful to have an oven in these properties so that you could bake or cook something else when needed. The property itself is at a elevation so it requires a lot of walking back-and-forth to stations going down is fine but walking back up is quite an issue because you can’t even get a Bolt or an Uber as the streets are very narrow and they struggle due to cars parked on the side of the roads making very difficult for them to navigate through the roads the area itself is quite niche and a good area but remember with Children and adults it requires a lot of walking and very good and healthy lungs
Stayed 7 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort

Ok

Large apartment in good location. Pics don't really make it which relate to the apartment you are booking, and we were a little surprised when our apartment for 4 was a double and bunk beds. Also, we thought it was poor that every drink, chocolate bar etc in the fridge... and even the tea bags and coffee pods was chargeable. Never had that experience previously!
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Room comfort

Moisture and mold

The smell of moisture and mold in the room were horrible.We entered the room at 11pm to avoid being for a long time and we left it before 8am. when We wake up literally sick with headache and closed nose. The woman at the reception pretend that nobody mention this before. We were lucky to book in it only one night (the price was much higher than the other wonderful hotel we stayed in)
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
When we checked in, the room was not properly cleaned. There were dirty dishes in the sink, a used toothbrush on the counter, and hair in the shower. Before we went to dinner we let the front desk know thinking they would clean it up while we were gone but they did not. Very disappointing that we felt like we slept in an unclean room.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Good, if you check in before 4pm

Satisfactory room and bathroom. Clean with nice linens. However, check in was disappointing when it was supposed to be easy via an app on my phone. I informed the hotel in advance that we would be checking in at 6pm, thus later than their 4pm front desk, and after following their instructions for downloading a hotel key app beforehand and verifying my account, I was not given a room and had to call while standing at the door of the hotel. Thankfully the third person I was transferred to helped me by resetting my reservation in their system. If she hadn't answered the phone, I would have been standing on the sidewalk with my baby and no room to check into.
Stayed 1 night in Jan 2023

8/10 Good

Sharon Denise

Liked: Cleanliness, amenities
Beds comfy and white linen was lovely and fresh. A little tired on the quirky layout but rooms ok. Reception only open till 4pm daily. Quiet neighbourhood but still close to restaurants and bars. We didn’t have breakfast but saw the trays of breakfast for other guests and looked delicious. Fridge had drinks/water and snacks. They supplied some coffee pods and teabags but we took our own tea. Bought milk and water at local mini mart. Plenty of towels and liquid soap and loo rolls. Lovely outside sitting area with pond (including terrapin/turtle and goldfish not roped off tho) We had two rooms. One was nicer than the other in decor/layout but both clean and comfortable. Not in the room much so not a problem at all. Very friendly staff and good English spoken. Helped us with map/locations etc. we stayed Thu to Sunday and they arranged a taxi. Most enjoyable trip!
Stayed 3 nights in Jul 2022

10/10 Excellent

Anja

Stayed 4 nights in Apr 2025