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The New York House

Guesthouse in Hartlepool with a bar

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Photo gallery for The New York House

Room
Bar (on property)
Room
Room
Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
185-187 York Road, Hartlepool, England, TS26 9EE
  • Hartlepool Maritime Experience
    ‪16 min walk‬
  • Seaton Carew Beach
    ‪5 min drive‬
  • Riverside Stadium
    ‪21 min drive‬
  • Durham (MME-Teesside Intl.)
    ‪29 min drive‬

Rooms & beds

Spaces

View all photos for Executive Double Room, Ensuite

Room

Executive Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

Room

Single Room, Ensuite

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Shared Bathroom

Room

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room, Ensuite

Room

Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds

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About the area

Hartlepool

Hartlepool is home to The New York House. The area's natural beauty can be seen at Summerhill Country Park and Saltholme Wildlife Reserve and Discovery Park, while Museum of Hartlepool and Hartlepool Maritime Experience are cultural highlights. Tweddle Children's Animal Farm and Rockantics are also worth visiting.

What's nearby

  • Hartlepool Maritime Experience - 16 min walk - 1.3 km
  • Monkey Statue - 3 min drive - 1.9 km
  • Seaton Carew Beach - 5 min drive - 3.7 km
  • Teesside University - 19 min drive - 23.0 km
  • Riverside Stadium - 21 min drive - 24.6 km

Getting around

  • Hartlepool Station - 14 min walk
  • Durham (MME-Teesside Intl.) - 26 min drive

Restaurants

  • ‪Costa Coffee - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Causeway - ‬4 min walk
  • ‪King Johns Tavern - ‬6 min walk

About this property

The New York House

Guesthouse in Hartlepool with a bar
Along with a bar/lounge, this smoke-free guesthouse has a meeting room and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and wedding services.
The New York House offers 14 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Amenities

Pet-friendly
Free WiFi
Breakfast available
Business services
Bar
Laundry

House Rules

Check in after 4:00 PM
Check out before 10:30 AM
default

Children

Adults only
default

Pets

Pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is The New York House pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The New York House?

There is free parking nearby.

What time is check-in at The New York House?

Check-in start time: 4:00 PM; check-in end time: 9:00 PM.

What time is check-out at The New York House?

Checkout is at 10:30 AM.

Where is The New York House located?

Situated in Hartlepool, this guesthouse is within 1 mile (2 km) of Victoria Park, Museum of Hartlepool and Hartlepool Maritime Experience. Ward Jackson Park and Summerhill Country Park are also within 1 mile (2 km). Hartlepool Station is 14 minutes by foot.

The New York House Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 23 out of 60 reviews
Rating 8 - Good. 20 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service with stressful experience

As this place is closed there's no point in booking there. Extremely poor service from Hotels.com
Stayed 2 nights in Oct 2019

4/10 Poor

Vaclovas

Liked: Cleanliness
Disliked: Staff & service, room comfort
TV no working Shower no working Room 207
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money (for a London couple!). Plentiful and well cooked breakfast too! 10 min to town centre but no nearby pubs/bars/restaurants that we found.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Lack of secure parking. The room was dirty. Dust on bed headboards. Dust around fitments. Dirty cups. Dirty kettle.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

really nice easy to find and lots of places to eat next time i am in Hartlepool i will be staying here
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

STREET PARKING.. .ONLY SAW THIS AFTER BOOKING NO USE AS WE HAVE A WORKS VAN TRIED TO CANCEL.....NO JOY.....BOOKED A TRAVELODGE WITH ON SITE PARKING......SHOULD STATE STREET PARKING BEFORE PAYMENT TOOK
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant clean room, comfortable bed, good breakfast included. Parking available on the street. Surrounding area is lacking any decent bars and restaurants therefore it's a good place to stay if you have specific places to go as its a base for a good price.
Stayed 2 nights in Mar 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night. B & B. Friendly greeting. Everywhere clean and tidy. Slept really well. Breakfast in the Morning great choice. Well cooked food. Would definitely stay again .if ever in area. Easy to recommend
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasent friendly staff ideal location breakfast great
Stayed 1 night in Mar 2019

2/10 Terrible

Debby

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel bar had a loud rock band that played so loud the walls shook. Luckily it was quiet by 11:30 after "last call". We should have been warned since the hotel books a band often.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ooops

Looks lovely but it was tired and dirty. No WiFi to speak of, hardly saw any staff apart from the lady who gave us breakfast who was lovely. The shower, after we were moved to a room where one worked, was filthy. The noise from the street was loud too. Not great
Stayed 3 nights in Sep 2018

6/10 Okay

Jayne

Liked: Cleanliness
Disliked: Staff & service

Average and not able to get Wifi, good breakfast

Check in was difficult, had to call five times then had a stroppy answer that someone what at property until 9pm, instructions state to call prior to arrival. Parking on road and limited times added to stress. Lady on reception very friendly but her first day in job so knowledge limited, breakfast service was lovely. Bedroom on top floor, was clean and comfortable but space and headroom limited. For the price was OK as location suited our needs. Despite trying the two options displayed did not manage to get Wifi during our stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable & Great Value

Friendly & helpful staff. The guest WiFi did not work in my room, but I was provided an alternative which did work. Prompt, varied & fulsome included breakfast, from a full English. Clean & well maintained with a newly refurbished feel. Quiet overnight but curtains were better kept closed in the room at the rear. Overall very good value & I would be happy to stay there again.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

low price compensates for deficiencies

Good full English breakfast. Rooms rather dilapidated. Missing light bulb, loose towel rail. In spite of adverts, no wifi in bedrooms.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to town centre

Clean ,comfortable room.Unfortunately, soap dispenser and shower gel in bathroom empty.Would have expected them to be filled knowing guests would be using the room.Lovely breakfast.
Stayed 1 night in Apr 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

steve , warwick england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the town.

Close to the town parking, comfy bed, nice staff and great breakfast. And cheap!! Can't ask for more than that.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Mr Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Great little hotel, thumbs up from us.

Although I personally didn't stop at this hotel I have had feed back from the two guys I placed here and they were both very pleased with the standard of the hotel throughout. The manager was consistently pleasant and the breakfasts were perfect. Great little hotel for the price and we will be using again, thank you :-)
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

good experience
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fabulous guest house, lovely and clean and comfortable, excellent breakfast, lovely owners, can't recommend enough.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing break away weekend. Ian an Tracy was very helpful the best hostesses
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Poungpaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Murph, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed one night passing through. Easy to find. Staff/owners very helpful and pleasant.