Luxury Tulum 3 Bed Condo Palais

This stylish place to stay is perfect for group trips. This unique & stylish home comes with everything you need to feel right at home. The home has a lock-off which means you can have two parties with separate entries. With one king bed, two queen beds in the lock-off and a queen sleeper sofa you can have quite a few people. From the lobby to the amenities, you will quickly realize you are in a luxury community built for travelers with good taste. Welcome Home!

Please Note: The elevator in this building is currently out of service. The unit is only accessible by stairs. Please keep this in mind before confirming your booking. We apologize for the inconvenience and appreciate your understanding.
We strive to provide excellent communication and support throughout your stay. Our team is available for any questions or assistance between 8:00 AM and 10:00 PM. During these hours, we aim to respond promptly to all messages.

For emergencies outside of these hours, we provide a dedicated emergency contact number, which will be shared with you upon check-in. Please note that this number is strictly for urgent matters such as lost keys, major maintenance issues (e.g., plumbing or electrical failures), or safety concerns.

For non-urgent requests sent outside of our regular hours, we will respond as soon as possible the next morning. We appreciate your patience and understanding.

If you need anything to enhance your stay, feel free to reach out - we’re happy to help!

Discovering Tulum

Tulum is a unique blend of natural beauty, eco-conscious living, and bohemian charm. Whether you're here to relax on stunning beaches, explore ancient ruins, or indulge in world-class dining, this vibrant town has something for everyone.

Exploring Tulum
Guests can coordinate with our concierge service to arrange transfers, activities, and local experiences. They can assist with transportation options, schedules, rates, and recommendations to help you make the most of your stay. (Please note that the concierge service is a third-party provider and is not directly affiliated with us.)

Bohemian Vibes
Tulum is known for its relaxed, artistic atmosphere, attracting a diverse mix of locals, expats, and travelers who embrace sustainability, wellness, and creativity.

Eco-Consciousness
Many businesses prioritize sustainability, from eco-resorts to farm-to-table restaurants, all committed to preserving Tulum’s natural beauty.

Beachfront Paradise
Tulum’s white-sand beaches and turquoise waters make it a true tropical escape, perfect for sunbathing, swimming, and beachside dining.

Boutique Hotels & Resorts
Accommodations in Tulum are often small-scale and eco-friendly, offering a personalized experience in harmony with nature.

Yoga & Wellness
Tulum has become a global wellness destination, with yoga studios, retreats, and spas offering holistic treatments and mindful experiences.

Culinary Scene
From upscale dining to street food, Tulum’s culinary landscape focuses on fresh, organic, and locally sourced ingredients, blending Mexican traditions with international flavors.

Mayan Ruins
The Tulum Archaeological Site offers breathtaking views of ancient Mayan ruins perched on a cliff above the Caribbean Sea—a must-visit for history and nature lovers alike.

Nightlife
While Tulum isn’t known for wild parties, it offers stylish beach clubs, intimate bars, and live music venues for a more upscale and laid-back nightlife experience.

Boutique Shopping
Explore Tulum’s many artisanal boutiques, where you’ll find unique clothing, jewelry, and home décor inspired by the town’s bohemian spirit.

Safety
Tulum is generally safe for visitors, but as with any travel destination, staying mindful of your surroundings and belongings is always recommended.

Elevate Your Tulum Experience
Welcome to our luxury retreat, where modern comforts, personalized services, and the natural wonders of the Yucatán Peninsula come together for an unforgettable getaway. Indulge in sun-kissed days, turquoise waters, and the enriching history of this magical region—while we take care of every detail.

Concierge Services Offered
Planning the perfect escape is effortless with our dedicated team. Simply let us know your preferences, and we’ll make it happen:

● Airport Transfers
● Private Chef Services
● Special Occasion Decorations
● Bike, Scooter & Car Rentals
● In-Home Massages
● Grocery Trips
● Personalized Tours & VIP Experiences

Discover Tulum & Its Natural Wonders
● Cenotes: Unique to the Riviera Maya, these freshwater sinkholes are perfect for swimming, diving, and exploring.
● Historic Sites: Embrace Tulum’s rich Mayan heritage at nearby ruins and archaeological spots.
● Breathtaking Beaches: Enjoy pristine shores ideal for relaxation, water sports, and picture-perfect sunsets.

Important Considerations

Building Etiquette
● Quiet Hours: 9 pm–9 am (conversational noise only), with moderate noise allowed from 9 am–9 pm.
● Respect Neighbors: Our condo is in a residential community; please help maintain a peaceful environment.

Electricity Usage
● High Energy Costs: Kindly switch off AC units and lights when not in use to help keep costs and environmental impact low.

Ongoing Development
● Evolving Community: You may see or hear some construction during the day. We strive to minimize any inconvenience.
● Amenity Areas: Certain shared spaces are still being finalized but remain open for your enjoyment.
● Jungle Setting: Occasional utility disruptions (power/water) are a regional reality.

A Note on Nature & Wildlife
Because Tulum is nestled amid the tropical jungle, you may encounter occasional insects—even though we regularly treat each home. We appreciate your understanding that a completely bug-free environment is nearly impossible in this lush, natural habitat. Embrace the beauty of the jungle, and if you need any assistance, our team is here to help!

We appreciate your patience if they occur.

Relax, explore, and immerse yourself in the magic of the Mayan Riviera. Should you have any questions or need assistance, our team is here for you 24/7.

Thank you for choosing our slice of paradise—we look forward to making your stay a memorable one!

Welcome to Our Home

We’re excited to host you and want to ensure a smooth, relaxing stay. Please take note of the following guidelines:

• Arrival Tip: For accurate directions, always use the Google Maps link we provide. Other browsers may cause misrouting and delays.
• Check-In/Out: Check-in begins at 3:00 p.m. and check-out is by 11:00 a.m. Late check-outs may result in additional fees or eviction.
• Quiet Hours: Please keep noise to a minimum after 10:00 p.m. out of respect for neighbors.
• No Parties/Unregistered Guests: Large gatherings or overnight guests not on the reservation are not allowed. Inform us if you plan to have visitors.
• No Smoking or Drugs: Smoking/vaping is prohibited throughout the property. Violations can result in fines up to $200 USD.
• Keys & Codes: Only the primary guest may hold keys/access codes, which must not be shared or duplicated.
• Pets: Not permitted unless explicitly approved in advance.
• Furniture Placement: Kindly avoid moving or rearranging furniture.
• Linens & Towels: Damage or staining (e.g., from food, coffee, wine, makeup) may incur charges. Please do not use white towels for makeup removal.
• Damages & Breakages: Any damage to the property, furnishings, or condo facilities will be charged accordingly. If an item breaks, please let us know.
• Energy Conservation: Turn off air-conditioning and lights when you’re out to help manage electricity costs.
• Maintenance Issues: Report any malfunctions or problems to your host right away.
• Streaming Services: Not provided. Log in with your own accounts and log out before check-out. Do not purchase additional services.
• Secured Areas: Storage or private areas are off-limits. Any attempt to access them will result in fines and possible eviction.
• On-Site Management: If the complex has a manager or security, you must follow their guidelines to avoid penalties.
• Toilets: Only flush toilet paper if permitted; otherwise, please dispose of it in the trash bin. Never flush any objects to avoid plumbing issues.
• Cleaning: Standard cleaning is included before arrival and after departure. Excessive mess, trash, or evidence of parties may incur fines and a report on your rental profile.
• Digital Inventory: All items are inventoried; missing or damaged items may result in replacement fees.

Concierge Services
Concierge services are provided by a third-party vendor for your convenience and are not part of the home rental itself. We kindly ask that you refrain from using public reviews of this listing to evaluate or rate your concierge service experience. If you have any questions or concerns, please reach out to the concierge provider directly or let us know.

Thank you for your cooperation.

We appreciate your help in keeping our home comfortable, and we hope you enjoy a wonderful stay! If you have any questions, please reach out at any time.

The MayanKey Team

Open Google Maps and drop this in the GPS coordinates: 20.204629, -87.452055

You can also google maps Aloft Hotel and when you arrive at Aloft hotel we are just past Aloft hotel on the left side of the same incomplete road. It becomes a dirt road just past Aloft so it is a little tricky to see until you are on that dirt road. Its the cool looking building on the left as you get on the dirt part of the road. Once you park go into the main lobby entrance center of the building and go to the left desk where the co cierre can check you in and assist showing you where King 402 is. It’s essentially outside the lobby in the courtyard go left and that is the elevator. Take it to the 4th floor and it’s the first door on the right outside the elevator. If you